[focal] hwe-support-status fails without displaying unsupported packages

Bug #1907083 reported by Clemens Drüe
This bug affects 1 person
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)

Bug Description

lsb_release -rd
Description: Ubuntu 20.04.1 LTS
Release: 20.04

apt-cache policy update-manager-core
  Installed: 1:
  Candidate: 1:
  Version table:
 *** 1: 500
        500 http://de.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages
        500 http://de.archive.ubuntu.com/ubuntu focal-updates/main i386 Packages
        100 /var/lib/dpkg/status
     1:20.04.9 500
        500 http://de.archive.ubuntu.com/ubuntu focal/main amd64 Packages
        500 http://de.archive.ubuntu.com/ubuntu focal/main i386 Packages

At every login I got a message from `/etc/update-motd.d/95-hwe-eol` reading:

Your current Hardware Enablement Stack (HWE) is going out of support
on 2025-04-30. After this date security updates for critical parts (kernel
and graphics stack) of your system will no longer be available.

For more information, please see:

There is a graphics stack installed on this system. An upgrade to a
configuration supported for the full lifetime of the LTS will become
available on 2022-07-21 and can be installed by running 'update-manager'
in the Dash.

But calling `hwe-support-status --show-all-unsupported`
prints nothing but extits with nonzero returns code.
This causes 95-hwe-eol to print the above message.
By debugging /usr/bin/hwe-support-status I found that it is mocking about
These were not removed while upgrading from ubuntu 16.04 to ubuntu 20.04
They were obsolete since xserver-xorg-core 2:1.20.8-2ubuntu2.6 is already installed
and could be removed without causing nor problems.
Doing so made the login message message go away.

Tags: fr-1130
Revision history for this message
Julian Andres Klode (juliank) wrote :

How did you upgrade from 16.04 to 20.04?

Revision history for this message
Clemens Drüe (druee) wrote : Re: [Bug 1907083] Re: hwe-support-status fails without displaying unsupported packages

On 07.12.20 14:31, Julian Andres Klode wrote:
> How did you upgrade from 16.04 to 20.04?

on November, 22 i just did:

$ apt update
$ apt upgrade
$ do-release-upgrade

I don not remember any error reoprts in the subsequent
process. I just deckined tu install the upstream ntp.conf.
This particular system had been upgraded from 14.04
to 16.04, before around October 2016.

BTW in this process the package unattended-upgrades
got uninstalled

Does that help in any way?

Kind regards,


   Dr. Clemens Drüe

   ORCiD: 0000-0002-8240-9031

   Universität Trier | Universitätsring 15 | 54296 Trier | Germany

tags: added: rls-ff-incoming
Changed in update-manager (Ubuntu):
status: New → Confirmed
importance: Undecided → Medium
tags: added: fr-1130
tags: removed: rls-ff-incoming
Clemens Drüe (druee)
summary: - hwe-support-status fails without displaying unsupported packages
+ [focal] hwe-support-status fails without displaying unsupported packages
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