Activity log for bug #1872001

Date Who What changed Old value New value Message
2020-04-10 05:43:52 Steve Murphy bug added bug
2020-04-10 05:46:42 Steve Murphy description Hi, Since update to HWE kernel 5.3.0-46-generic I am experiencing frequent (every couple of minutes) GPU hangs and reset) manifesting as 2-3 seconds freezes of the GUI (other than the mouse pointer). These GPU hangs did occur in earlier kernels in the 5.3.0-xx series but were infrequent (once or twice a week) No particular triggers identified although have Chrome / Chromium running with Hardware Acceleration enabled does appear to increase the frequency. I have seen incidences of these hangs in jounralctl output using previous kernels in the 5.3.0-xx series but they were very infrequent (one or twice in a week of daily usage) System Info steve@steve-Inspiron-5580:~$ inxi -SCGxxxz System: Host: steve-Inspiron-5580 Kernel: 5.3.0-46-generic x86_64 bits: 64 compiler: gcc v: 7.5.0 Desktop: Cinnamon 4.4.8 wm: muffin 4.4.2 dm: LightDM 1.26.0 Distro: Linux Mint 19.3 Tricia base: Ubuntu 18.04 bionic CPU: Topology: Quad Core model: Intel Core i5-8265U bits: 64 type: MT MCP arch: Kaby Lake rev: B L2 cache: 6144 KiB flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 28800 Speed: 1173 MHz min/max: 400/3900 MHz Core speeds (MHz): 1: 800 2: 800 3: 800 4: 800 5: 800 6: 800 7: 800 8: 800 Graphics: Device-1: Intel vendor: Dell driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:3ea0 Display: x11 server: X.Org 1.20.5 driver: modesetting unloaded: fbdev,vesa resolution: 1920x1080~60Hz OpenGL: renderer: Mesa DRI Intel UHD Graphics (Whiskey Lake 3x8 GT2) v: 4.5 Mesa 19.2.8 compat-v: 3.0 direct render: Yes steve@steve-Inspiron-5580:~$ journalctl -b | grep i915 Apr 10 06:15:17 steve-Inspiron-5580 kernel: i915 0000:00:02.0: vgaarb: deactivate vga console Apr 10 06:15:17 steve-Inspiron-5580 kernel: i915 0000:00:02.0: vgaarb: changed VGA decodes: olddecodes=io+mem,decodes=io+mem:owns=io+mem Apr 10 06:15:17 steve-Inspiron-5580 kernel: [drm] Finished loading DMC firmware i915/kbl_dmc_ver1_04.bin (v1.4) Apr 10 06:15:17 steve-Inspiron-5580 kernel: [drm] Initialized i915 1.6.0 20190619 for 0000:00:02.0 on minor 0 Apr 10 06:15:17 steve-Inspiron-5580 kernel: fbcon: i915drmfb (fb0) is primary device Apr 10 06:15:17 steve-Inspiron-5580 kernel: i915 0000:00:02.0: fb0: i915drmfb frame buffer device Apr 10 06:15:17 steve-Inspiron-5580 kernel: snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915]) Apr 10 06:16:28 steve-Inspiron-5580 kernel: i915 0000:00:02.0: GPU HANG: ecode 9:0:0x00000000, hang on rcs0 Apr 10 06:16:28 steve-Inspiron-5580 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0 Apr 10 06:31:46 steve-Inspiron-5580 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0 Apr 10 06:37:48 steve-Inspiron-5580 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0 Apr 10 06:40:46 steve-Inspiron-5580 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0 I note another user has reported similar issues on the same kernel at https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1861395/comments/52 Hi, Since update to HWE kernel 5.3.0-46-generic I am experiencing frequent (every couple of minutes) GPU hangs and reset) manifesting as 2-3 seconds freezes of the GUI (other than the mouse pointer). No particular triggers identified although have Chrome / Chromium running with Hardware Acceleration enabled does appear to increase the frequency. I have seen incidences of these hangs in jounralctl output using previous kernels in the 5.3.0-xx series but they were very infrequent (one or twice in a week of daily usage) System Info steve@steve-Inspiron-5580:~$ inxi -SCGxxxz System: Host: steve-Inspiron-5580 Kernel: 5.3.0-46-generic x86_64 bits: 64 compiler: gcc v: 7.5.0            Desktop: Cinnamon 4.4.8 wm: muffin 4.4.2 dm: LightDM 1.26.0 Distro: Linux Mint 19.3 Tricia            base: Ubuntu 18.04 bionic CPU: Topology: Quad Core model: Intel Core i5-8265U bits: 64 type: MT MCP arch: Kaby Lake rev: B            L2 cache: 6144 KiB            flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 28800            Speed: 1173 MHz min/max: 400/3900 MHz Core speeds (MHz): 1: 800 2: 800 3: 800 4: 800 5: 800 6: 800 7: 800            8: 800 Graphics: Device-1: Intel vendor: Dell driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:3ea0            Display: x11 server: X.Org 1.20.5 driver: modesetting unloaded: fbdev,vesa resolution: 1920x1080~60Hz            OpenGL: renderer: Mesa DRI Intel UHD Graphics (Whiskey Lake 3x8 GT2) v: 4.5 Mesa 19.2.8 compat-v: 3.0            direct render: Yes steve@steve-Inspiron-5580:~$ journalctl -b | grep i915 Apr 10 06:15:17 steve-Inspiron-5580 kernel: i915 0000:00:02.0: vgaarb: deactivate vga console Apr 10 06:15:17 steve-Inspiron-5580 kernel: i915 0000:00:02.0: vgaarb: changed VGA decodes: olddecodes=io+mem,decodes=io+mem:owns=io+mem Apr 10 06:15:17 steve-Inspiron-5580 kernel: [drm] Finished loading DMC firmware i915/kbl_dmc_ver1_04.bin (v1.4) Apr 10 06:15:17 steve-Inspiron-5580 kernel: [drm] Initialized i915 1.6.0 20190619 for 0000:00:02.0 on minor 0 Apr 10 06:15:17 steve-Inspiron-5580 kernel: fbcon: i915drmfb (fb0) is primary device Apr 10 06:15:17 steve-Inspiron-5580 kernel: i915 0000:00:02.0: fb0: i915drmfb frame buffer device Apr 10 06:15:17 steve-Inspiron-5580 kernel: snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915]) Apr 10 06:16:28 steve-Inspiron-5580 kernel: i915 0000:00:02.0: GPU HANG: ecode 9:0:0x00000000, hang on rcs0 Apr 10 06:16:28 steve-Inspiron-5580 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0 Apr 10 06:31:46 steve-Inspiron-5580 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0 Apr 10 06:37:48 steve-Inspiron-5580 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0 Apr 10 06:40:46 steve-Inspiron-5580 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0 I note another user has reported similar issues on the same kernel at https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1861395/comments/52
2020-04-10 06:00:40 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2020-04-10 06:00:43 Ubuntu Kernel Bot tags eoan
2020-04-10 06:05:04 Steve Murphy tags eoan apport-collected eoan tricia
2020-04-10 06:05:05 Steve Murphy description Hi, Since update to HWE kernel 5.3.0-46-generic I am experiencing frequent (every couple of minutes) GPU hangs and reset) manifesting as 2-3 seconds freezes of the GUI (other than the mouse pointer). No particular triggers identified although have Chrome / Chromium running with Hardware Acceleration enabled does appear to increase the frequency. I have seen incidences of these hangs in jounralctl output using previous kernels in the 5.3.0-xx series but they were very infrequent (one or twice in a week of daily usage) System Info steve@steve-Inspiron-5580:~$ inxi -SCGxxxz System: Host: steve-Inspiron-5580 Kernel: 5.3.0-46-generic x86_64 bits: 64 compiler: gcc v: 7.5.0            Desktop: Cinnamon 4.4.8 wm: muffin 4.4.2 dm: LightDM 1.26.0 Distro: Linux Mint 19.3 Tricia            base: Ubuntu 18.04 bionic CPU: Topology: Quad Core model: Intel Core i5-8265U bits: 64 type: MT MCP arch: Kaby Lake rev: B            L2 cache: 6144 KiB            flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 28800            Speed: 1173 MHz min/max: 400/3900 MHz Core speeds (MHz): 1: 800 2: 800 3: 800 4: 800 5: 800 6: 800 7: 800            8: 800 Graphics: Device-1: Intel vendor: Dell driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:3ea0            Display: x11 server: X.Org 1.20.5 driver: modesetting unloaded: fbdev,vesa resolution: 1920x1080~60Hz            OpenGL: renderer: Mesa DRI Intel UHD Graphics (Whiskey Lake 3x8 GT2) v: 4.5 Mesa 19.2.8 compat-v: 3.0            direct render: Yes steve@steve-Inspiron-5580:~$ journalctl -b | grep i915 Apr 10 06:15:17 steve-Inspiron-5580 kernel: i915 0000:00:02.0: vgaarb: deactivate vga console Apr 10 06:15:17 steve-Inspiron-5580 kernel: i915 0000:00:02.0: vgaarb: changed VGA decodes: olddecodes=io+mem,decodes=io+mem:owns=io+mem Apr 10 06:15:17 steve-Inspiron-5580 kernel: [drm] Finished loading DMC firmware i915/kbl_dmc_ver1_04.bin (v1.4) Apr 10 06:15:17 steve-Inspiron-5580 kernel: [drm] Initialized i915 1.6.0 20190619 for 0000:00:02.0 on minor 0 Apr 10 06:15:17 steve-Inspiron-5580 kernel: fbcon: i915drmfb (fb0) is primary device Apr 10 06:15:17 steve-Inspiron-5580 kernel: i915 0000:00:02.0: fb0: i915drmfb frame buffer device Apr 10 06:15:17 steve-Inspiron-5580 kernel: snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915]) Apr 10 06:16:28 steve-Inspiron-5580 kernel: i915 0000:00:02.0: GPU HANG: ecode 9:0:0x00000000, hang on rcs0 Apr 10 06:16:28 steve-Inspiron-5580 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0 Apr 10 06:31:46 steve-Inspiron-5580 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0 Apr 10 06:37:48 steve-Inspiron-5580 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0 Apr 10 06:40:46 steve-Inspiron-5580 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0 I note another user has reported similar issues on the same kernel at https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1861395/comments/52 Hi, Since update to HWE kernel 5.3.0-46-generic I am experiencing frequent (every couple of minutes) GPU hangs and reset) manifesting as 2-3 seconds freezes of the GUI (other than the mouse pointer). No particular triggers identified although have Chrome / Chromium running with Hardware Acceleration enabled does appear to increase the frequency. I have seen incidences of these hangs in jounralctl output using previous kernels in the 5.3.0-xx series but they were very infrequent (one or twice in a week of daily usage) System Info steve@steve-Inspiron-5580:~$ inxi -SCGxxxz System: Host: steve-Inspiron-5580 Kernel: 5.3.0-46-generic x86_64 bits: 64 compiler: gcc v: 7.5.0            Desktop: Cinnamon 4.4.8 wm: muffin 4.4.2 dm: LightDM 1.26.0 Distro: Linux Mint 19.3 Tricia            base: Ubuntu 18.04 bionic CPU: Topology: Quad Core model: Intel Core i5-8265U bits: 64 type: MT MCP arch: Kaby Lake rev: B            L2 cache: 6144 KiB            flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 28800            Speed: 1173 MHz min/max: 400/3900 MHz Core speeds (MHz): 1: 800 2: 800 3: 800 4: 800 5: 800 6: 800 7: 800            8: 800 Graphics: Device-1: Intel vendor: Dell driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:3ea0            Display: x11 server: X.Org 1.20.5 driver: modesetting unloaded: fbdev,vesa resolution: 1920x1080~60Hz            OpenGL: renderer: Mesa DRI Intel UHD Graphics (Whiskey Lake 3x8 GT2) v: 4.5 Mesa 19.2.8 compat-v: 3.0            direct render: Yes steve@steve-Inspiron-5580:~$ journalctl -b | grep i915 Apr 10 06:15:17 steve-Inspiron-5580 kernel: i915 0000:00:02.0: vgaarb: deactivate vga console Apr 10 06:15:17 steve-Inspiron-5580 kernel: i915 0000:00:02.0: vgaarb: changed VGA decodes: olddecodes=io+mem,decodes=io+mem:owns=io+mem Apr 10 06:15:17 steve-Inspiron-5580 kernel: [drm] Finished loading DMC firmware i915/kbl_dmc_ver1_04.bin (v1.4) Apr 10 06:15:17 steve-Inspiron-5580 kernel: [drm] Initialized i915 1.6.0 20190619 for 0000:00:02.0 on minor 0 Apr 10 06:15:17 steve-Inspiron-5580 kernel: fbcon: i915drmfb (fb0) is primary device Apr 10 06:15:17 steve-Inspiron-5580 kernel: i915 0000:00:02.0: fb0: i915drmfb frame buffer device Apr 10 06:15:17 steve-Inspiron-5580 kernel: snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915]) Apr 10 06:16:28 steve-Inspiron-5580 kernel: i915 0000:00:02.0: GPU HANG: ecode 9:0:0x00000000, hang on rcs0 Apr 10 06:16:28 steve-Inspiron-5580 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0 Apr 10 06:31:46 steve-Inspiron-5580 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0 Apr 10 06:37:48 steve-Inspiron-5580 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0 Apr 10 06:40:46 steve-Inspiron-5580 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0 I note another user has reported similar issues on the same kernel at https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1861395/comments/52 --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.14 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: steve 3920 F.... pulseaudio /dev/snd/pcmC0D0p: steve 3920 F...m pulseaudio CurrentDesktop: X-Cinnamon DistroRelease: Linux Mint 19.3 HibernationDevice: RESUME=none InstallationDate: Installed on 2019-12-27 (104 days ago) InstallationMedia: Linux Mint 19.3 "Tricia" - Release amd64 20191213 MachineType: Dell Inc. Inspiron 5580 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-46-generic root=UUID=b0eaa5bb-0276-42d4-938f-ee6ce1627906 ro usb_storage.quirks=0bc2:2320: quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 5.3.0-46.38~18.04.1-generic 5.3.18 RelatedPackageVersions: linux-restricted-modules-5.3.0-46-generic N/A linux-backports-modules-5.3.0-46-generic N/A linux-firmware 1.173.17 Tags: tricia Uname: Linux 5.3.0-46-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip input lpadmin plugdev sambashare sudo vboxusers _MarkForUpload: True dmi.bios.date: 07/02/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.4.0 dmi.board.name: 0K0DFT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.4.0:bd07/02/2019:svnDellInc.:pnInspiron5580:pvr:rvnDellInc.:rn0K0DFT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 5580 dmi.product.sku: 089D dmi.sys.vendor: Dell Inc.
2020-04-10 06:05:06 Steve Murphy attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1872001/+attachment/5351005/+files/AlsaInfo.txt
2020-04-10 06:05:08 Steve Murphy attachment added CRDA.txt https://bugs.launchpad.net/bugs/1872001/+attachment/5351006/+files/CRDA.txt
2020-04-10 06:05:09 Steve Murphy attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1872001/+attachment/5351007/+files/CurrentDmesg.txt
2020-04-10 06:05:10 Steve Murphy attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1872001/+attachment/5351008/+files/IwConfig.txt
2020-04-10 06:05:11 Steve Murphy attachment added Lspci.txt https://bugs.launchpad.net/bugs/1872001/+attachment/5351009/+files/Lspci.txt
2020-04-10 06:05:12 Steve Murphy attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1872001/+attachment/5351010/+files/Lsusb.txt
2020-04-10 06:05:14 Steve Murphy attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1872001/+attachment/5351011/+files/ProcCpuinfo.txt
2020-04-10 06:05:15 Steve Murphy attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1872001/+attachment/5351012/+files/ProcCpuinfoMinimal.txt
2020-04-10 06:05:17 Steve Murphy attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1872001/+attachment/5351013/+files/ProcEnviron.txt
2020-04-10 06:05:18 Steve Murphy attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1872001/+attachment/5351014/+files/ProcInterrupts.txt
2020-04-10 06:05:19 Steve Murphy attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1872001/+attachment/5351015/+files/ProcModules.txt
2020-04-10 06:05:20 Steve Murphy attachment added PulseList.txt https://bugs.launchpad.net/bugs/1872001/+attachment/5351016/+files/PulseList.txt
2020-04-10 06:05:22 Steve Murphy attachment added RfKill.txt https://bugs.launchpad.net/bugs/1872001/+attachment/5351017/+files/RfKill.txt
2020-04-10 06:05:23 Steve Murphy attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1872001/+attachment/5351018/+files/UdevDb.txt
2020-04-10 06:05:25 Steve Murphy attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1872001/+attachment/5351019/+files/WifiSyslog.txt
2020-04-10 06:06:20 Steve Murphy tags apport-collected eoan tricia apport-collected bionic eoan tricia
2020-04-10 06:07:09 Steve Murphy linux (Ubuntu): status Incomplete Confirmed
2020-04-10 06:43:19 Steve Murphy description Hi, Since update to HWE kernel 5.3.0-46-generic I am experiencing frequent (every couple of minutes) GPU hangs and reset) manifesting as 2-3 seconds freezes of the GUI (other than the mouse pointer). No particular triggers identified although have Chrome / Chromium running with Hardware Acceleration enabled does appear to increase the frequency. I have seen incidences of these hangs in jounralctl output using previous kernels in the 5.3.0-xx series but they were very infrequent (one or twice in a week of daily usage) System Info steve@steve-Inspiron-5580:~$ inxi -SCGxxxz System: Host: steve-Inspiron-5580 Kernel: 5.3.0-46-generic x86_64 bits: 64 compiler: gcc v: 7.5.0            Desktop: Cinnamon 4.4.8 wm: muffin 4.4.2 dm: LightDM 1.26.0 Distro: Linux Mint 19.3 Tricia            base: Ubuntu 18.04 bionic CPU: Topology: Quad Core model: Intel Core i5-8265U bits: 64 type: MT MCP arch: Kaby Lake rev: B            L2 cache: 6144 KiB            flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 28800            Speed: 1173 MHz min/max: 400/3900 MHz Core speeds (MHz): 1: 800 2: 800 3: 800 4: 800 5: 800 6: 800 7: 800            8: 800 Graphics: Device-1: Intel vendor: Dell driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:3ea0            Display: x11 server: X.Org 1.20.5 driver: modesetting unloaded: fbdev,vesa resolution: 1920x1080~60Hz            OpenGL: renderer: Mesa DRI Intel UHD Graphics (Whiskey Lake 3x8 GT2) v: 4.5 Mesa 19.2.8 compat-v: 3.0            direct render: Yes steve@steve-Inspiron-5580:~$ journalctl -b | grep i915 Apr 10 06:15:17 steve-Inspiron-5580 kernel: i915 0000:00:02.0: vgaarb: deactivate vga console Apr 10 06:15:17 steve-Inspiron-5580 kernel: i915 0000:00:02.0: vgaarb: changed VGA decodes: olddecodes=io+mem,decodes=io+mem:owns=io+mem Apr 10 06:15:17 steve-Inspiron-5580 kernel: [drm] Finished loading DMC firmware i915/kbl_dmc_ver1_04.bin (v1.4) Apr 10 06:15:17 steve-Inspiron-5580 kernel: [drm] Initialized i915 1.6.0 20190619 for 0000:00:02.0 on minor 0 Apr 10 06:15:17 steve-Inspiron-5580 kernel: fbcon: i915drmfb (fb0) is primary device Apr 10 06:15:17 steve-Inspiron-5580 kernel: i915 0000:00:02.0: fb0: i915drmfb frame buffer device Apr 10 06:15:17 steve-Inspiron-5580 kernel: snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915]) Apr 10 06:16:28 steve-Inspiron-5580 kernel: i915 0000:00:02.0: GPU HANG: ecode 9:0:0x00000000, hang on rcs0 Apr 10 06:16:28 steve-Inspiron-5580 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0 Apr 10 06:31:46 steve-Inspiron-5580 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0 Apr 10 06:37:48 steve-Inspiron-5580 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0 Apr 10 06:40:46 steve-Inspiron-5580 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0 I note another user has reported similar issues on the same kernel at https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1861395/comments/52 --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.14 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: steve 3920 F.... pulseaudio /dev/snd/pcmC0D0p: steve 3920 F...m pulseaudio CurrentDesktop: X-Cinnamon DistroRelease: Linux Mint 19.3 HibernationDevice: RESUME=none InstallationDate: Installed on 2019-12-27 (104 days ago) InstallationMedia: Linux Mint 19.3 "Tricia" - Release amd64 20191213 MachineType: Dell Inc. Inspiron 5580 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-46-generic root=UUID=b0eaa5bb-0276-42d4-938f-ee6ce1627906 ro usb_storage.quirks=0bc2:2320: quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 5.3.0-46.38~18.04.1-generic 5.3.18 RelatedPackageVersions: linux-restricted-modules-5.3.0-46-generic N/A linux-backports-modules-5.3.0-46-generic N/A linux-firmware 1.173.17 Tags: tricia Uname: Linux 5.3.0-46-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip input lpadmin plugdev sambashare sudo vboxusers _MarkForUpload: True dmi.bios.date: 07/02/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.4.0 dmi.board.name: 0K0DFT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.4.0:bd07/02/2019:svnDellInc.:pnInspiron5580:pvr:rvnDellInc.:rn0K0DFT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 5580 dmi.product.sku: 089D dmi.sys.vendor: Dell Inc. Hi, Since update to HWE kernel 5.3.0-46-generic I am experiencing frequent (every couple of minutes) GPU hangs and reset manifesting as 2-3 seconds freezes of the GUI (other than the mouse pointer). No particular triggers identified although have Chrome / Chromium running with Hardware Acceleration enabled does appear to increase the frequency. I have seen incidences of these hangs in jounralctl output using previous kernels in the 5.3.0-xx series but they were very infrequent (one or twice in a week of daily usage) System Info steve@steve-Inspiron-5580:~$ inxi -SCGxxxz System: Host: steve-Inspiron-5580 Kernel: 5.3.0-46-generic x86_64 bits: 64 compiler: gcc v: 7.5.0            Desktop: Cinnamon 4.4.8 wm: muffin 4.4.2 dm: LightDM 1.26.0 Distro: Linux Mint 19.3 Tricia            base: Ubuntu 18.04 bionic CPU: Topology: Quad Core model: Intel Core i5-8265U bits: 64 type: MT MCP arch: Kaby Lake rev: B            L2 cache: 6144 KiB            flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 28800            Speed: 1173 MHz min/max: 400/3900 MHz Core speeds (MHz): 1: 800 2: 800 3: 800 4: 800 5: 800 6: 800 7: 800            8: 800 Graphics: Device-1: Intel vendor: Dell driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:3ea0            Display: x11 server: X.Org 1.20.5 driver: modesetting unloaded: fbdev,vesa resolution: 1920x1080~60Hz            OpenGL: renderer: Mesa DRI Intel UHD Graphics (Whiskey Lake 3x8 GT2) v: 4.5 Mesa 19.2.8 compat-v: 3.0            direct render: Yes steve@steve-Inspiron-5580:~$ journalctl -b | grep i915 Apr 10 06:15:17 steve-Inspiron-5580 kernel: i915 0000:00:02.0: vgaarb: deactivate vga console Apr 10 06:15:17 steve-Inspiron-5580 kernel: i915 0000:00:02.0: vgaarb: changed VGA decodes: olddecodes=io+mem,decodes=io+mem:owns=io+mem Apr 10 06:15:17 steve-Inspiron-5580 kernel: [drm] Finished loading DMC firmware i915/kbl_dmc_ver1_04.bin (v1.4) Apr 10 06:15:17 steve-Inspiron-5580 kernel: [drm] Initialized i915 1.6.0 20190619 for 0000:00:02.0 on minor 0 Apr 10 06:15:17 steve-Inspiron-5580 kernel: fbcon: i915drmfb (fb0) is primary device Apr 10 06:15:17 steve-Inspiron-5580 kernel: i915 0000:00:02.0: fb0: i915drmfb frame buffer device Apr 10 06:15:17 steve-Inspiron-5580 kernel: snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915]) Apr 10 06:16:28 steve-Inspiron-5580 kernel: i915 0000:00:02.0: GPU HANG: ecode 9:0:0x00000000, hang on rcs0 Apr 10 06:16:28 steve-Inspiron-5580 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0 Apr 10 06:31:46 steve-Inspiron-5580 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0 Apr 10 06:37:48 steve-Inspiron-5580 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0 Apr 10 06:40:46 steve-Inspiron-5580 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0 I note another user has reported similar issues on the same kernel at https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1861395/comments/52 --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.14 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: steve 3920 F.... pulseaudio  /dev/snd/pcmC0D0p: steve 3920 F...m pulseaudio CurrentDesktop: X-Cinnamon DistroRelease: Linux Mint 19.3 HibernationDevice: RESUME=none InstallationDate: Installed on 2019-12-27 (104 days ago) InstallationMedia: Linux Mint 19.3 "Tricia" - Release amd64 20191213 MachineType: Dell Inc. Inspiron 5580 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-46-generic root=UUID=b0eaa5bb-0276-42d4-938f-ee6ce1627906 ro usb_storage.quirks=0bc2:2320: quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 5.3.0-46.38~18.04.1-generic 5.3.18 RelatedPackageVersions:  linux-restricted-modules-5.3.0-46-generic N/A  linux-backports-modules-5.3.0-46-generic N/A  linux-firmware 1.173.17 Tags: tricia Uname: Linux 5.3.0-46-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip input lpadmin plugdev sambashare sudo vboxusers _MarkForUpload: True dmi.bios.date: 07/02/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.4.0 dmi.board.name: 0K0DFT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.4.0:bd07/02/2019:svnDellInc.:pnInspiron5580:pvr:rvnDellInc.:rn0K0DFT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 5580 dmi.product.sku: 089D dmi.sys.vendor: Dell Inc.
2020-04-10 15:52:29 Boštjan Žokš bug added subscriber Boštjan Žokš
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2020-04-12 07:49:59 sanette attachment added test.exe https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1872001/+attachment/5352404/+files/test.exe
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2020-04-15 12:28:37 Rimas Kudelis attachment added PhpStorm thread dump https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1872001/+attachment/5354553/+files/threadDump-20200415-151829.txt
2020-04-15 17:12:37 trickv attachment added lp-1872001-logs.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1872001/+attachment/5354740/+files/lp-1872001-logs.txt
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2020-04-21 16:27:14 Benjamin Schmid attachment added Content of /sys/class/drm/card0/error https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1872001/+attachment/5357634/+files/sys-class-drm-card0-error.txt
2020-04-21 21:04:30 Chris Carpenter bug added subscriber Chris Carpenter
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2020-04-22 22:03:32 Egbert van der Wal attachment added dmesg.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1872001/+attachment/5358160/+files/dmesg.txt
2020-04-23 08:22:48 Andrea Righi nominated for series Ubuntu Eoan
2020-04-23 08:22:48 Andrea Righi bug task added linux (Ubuntu Eoan)
2020-04-23 08:23:00 Andrea Righi linux (Ubuntu Eoan): status New Confirmed
2020-04-23 08:23:03 Andrea Righi linux (Ubuntu Eoan): importance Undecided Critical
2020-04-23 09:40:09 Kleber Sacilotto de Souza linux (Ubuntu Eoan): status Confirmed In Progress
2020-04-24 01:50:47 Benjamin Gemmill attachment added /sys/class/drm/card0/error https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1872001/+attachment/5358921/+files/i915.error.txt
2020-04-24 02:15:17 Benjamin Gemmill bug added subscriber Benjamin Gemmill
2020-04-24 17:51:21 Kelsey Steele linux (Ubuntu Eoan): status In Progress Fix Committed
2020-04-24 21:29:03 Tom Reynolds bug added subscriber Ubuntu-discuss Bug team
2020-04-25 08:18:59 sanette attachment added test demo https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1872001/+attachment/5360104/+files/test.exe
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2020-04-27 16:32:59 Benjamin Gemmill attachment added i915.error.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1872001/+attachment/5361777/+files/i915.error.txt
2020-04-27 16:33:09 Benjamin Gemmill linux (Ubuntu Eoan): status Fix Committed Confirmed
2020-04-28 11:29:26 Mattias Flodin information type Public Public Security
2020-04-28 11:29:34 Mattias Flodin information type Public Security Public
2020-04-28 11:29:44 Mattias Flodin information type Public Public Security
2020-04-28 11:29:56 Mattias Flodin information type Public Security Public
2020-04-28 15:27:49 Mathieu Lavigne bug added subscriber Mathieu Lavigne
2020-04-28 16:41:23 Chris Glass bug added subscriber Chris Glass
2020-04-29 09:57:37 Kleber Sacilotto de Souza linux (Ubuntu Eoan): status Confirmed Fix Committed
2020-04-29 15:08:09 Benjamin Gemmill linux (Ubuntu Eoan): status Fix Committed Confirmed
2020-04-29 17:37:38 Chris Glass linux (Ubuntu Eoan): status Confirmed Fix Committed
2020-04-30 22:39:26 Chris Higgins bug added subscriber Chris Higgins
2020-05-01 01:22:26 Ubuntu Kernel Bot tags apport-collected bionic eoan tricia apport-collected bionic eoan tricia verification-needed-eoan
2020-05-01 05:55:55 Chris Glass tags apport-collected bionic eoan tricia verification-needed-eoan apport-collected bionic eoan tricia verification-done-eoan
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2020-05-01 16:08:23 Benjamin Gemmill attachment added i915.error.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1872001/+attachment/5364534/+files/i915.error.txt
2020-05-01 16:16:32 Benjamin Gemmill linux (Ubuntu Eoan): status Fix Committed Confirmed
2020-05-01 16:25:13 Benjamin Gemmill tags apport-collected bionic eoan tricia verification-done-eoan apport-collected bionic eoan tricia verification-failed-eoan
2020-05-02 17:26:17 Robert Hardy attachment added 5.3.0-52 hard crash syslog excerpt. https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1872001/+attachment/5365206/+files/syslog_hard_crash_bluetooth.txt
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2020-05-05 15:52:10 Reece Lander bug added subscriber Reece Lander
2020-05-06 02:46:21 Benjamin Gemmill bug watch added https://gitlab.freedesktop.org/mesa/mesa/issues/2026
2020-05-06 02:46:21 Benjamin Gemmill attachment added /sys/class/drm/card0/error https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1872001/+attachment/5367154/+files/i915.error.txt
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2020-05-18 08:45:05 Anthony Donnefort bug added subscriber Anthony Donnefort
2020-05-19 21:37:06 Launchpad Janitor linux (Ubuntu Eoan): status Confirmed Fix Released
2020-05-19 21:37:06 Launchpad Janitor cve linked 2020-11494
2020-05-19 21:37:06 Launchpad Janitor cve linked 2020-11608
2020-05-20 02:14:38 Benjamin Gemmill attachment added i915.error.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1872001/+attachment/5374367/+files/i915.error.txt
2020-08-19 13:23:20 Jeff Lane  tags apport-collected bionic eoan tricia verification-failed-eoan apport-collected bionic eoan tricia ubuntu-certified verification-failed-eoan
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