| 2019-08-04 16:21:10 |
Uwe Schindler |
bug |
|
|
added bug |
| 2019-08-04 16:30:06 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2019-08-04 17:10:26 |
Uwe Schindler |
tags |
|
apport-collected bionic |
|
| 2019-08-04 17:10:27 |
Uwe Schindler |
description |
When installing the latest HWE stack (Linux 5.0) to Ubuntu 18.04, the Realtek cardreader in my ZOTAC ZBOX-CI323NANO stops working correctly.
Previously it accepted SD cards all the time. Now it looks like you have to insert the card on booting or shortly after booting to access it. If you wait longer, it no longer detects the card. The reason for this can be found in the kernel log (dmes). On boot it seems to detect a card in the reader, although there is none. After a while it says "Read capacity failed" and "scsi 2:0:0:0: rejecting I/O to dead device" and then resets the device. It tries this 3 times and then gives up completely. After that any real device plugged is no longer detected.
The device is: idVendor=0bda, idProduct=0153, bcdDevice=57.13
Support for this was added in mainline kernel: https://github.com/torvalds/linux/commit/1a6dd3fea131276a4fc44ae77b0f471b0b473577
And this seems to be backported to 5.0 kernel in Ubuntu 18.04 HWE stack.
Full log on boot (no card inserted):
[ 3.689559] usb 1-5.1: new high-speed USB device number 4 using xhci_hcd
[ 3.898312] usb 1-5.1: New USB device found, idVendor=0bda, idProduct=0153, bcdDevice=57.13
[ 3.898316] usb 1-5.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 3.898319] usb 1-5.1: Product: USB2.0-CRW
[ 3.898322] usb 1-5.1: Manufacturer: Generic
[ 3.898324] usb 1-5.1: SerialNumber: 20120926571200000
[ 3.911571] usbcore: registered new interface driver usb-storage
[ 3.914796] usbcore: registered new interface driver uas
[ 3.917676] ums-realtek 1-5.1:1.0: USB Mass Storage device detected
[ 3.924478] scsi host2: usb-storage 1-5.1:1.0
[ 3.924649] usbcore: registered new interface driver ums-realtek
[...]
[ 13.477360] ums-realtek 1-5.1:1.0: USB Mass Storage device detected
[ 13.509592] scsi host2: usb-storage 1-5.1:1.0
[ 14.544213] scsi 2:0:0:0: Direct-Access Generic- SD/MMC/MS PRO 1.00 PQ: 0 ANSI: 4
[ 14.545237] sd 2:0:0:0: Attached scsi generic sg1 type 0
[ 14.549430] sd 2:0:0:0: [sdb] Attached SCSI removable disk
[ 170.961728] scsi 2:0:0:0: rejecting I/O to dead device
[ 170.962069] scsi 2:0:0:0: [sdb] Read Capacity(10) failed: Result: hostbyte=DID_OK driverbyte=DRIVER_ERROR
[ 170.962073] scsi 2:0:0:0: [sdb] Sense not available.
[ 171.985846] usb 1-5.1: new high-speed USB device number 8 using xhci_hcd
[ 172.194299] usb 1-5.1: New USB device found, idVendor=0bda, idProduct=0153, bcdDevice=57.13
[ 172.194317] usb 1-5.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 172.194327] usb 1-5.1: Product: USB2.0-CRW
[ 172.194338] usb 1-5.1: Manufacturer: Generic
[ 172.194346] usb 1-5.1: SerialNumber: 20120926571200000
[ 172.200625] ums-realtek 1-5.1:1.0: USB Mass Storage device detected
[ 172.212503] scsi host2: usb-storage 1-5.1:1.0
[ 173.233036] scsi 2:0:0:0: Direct-Access Generic- SD/MMC/MS PRO 1.00 PQ: 0 ANSI: 4
[ 173.233796] sd 2:0:0:0: Attached scsi generic sg1 type 0
[ 173.239620] sd 2:0:0:0: [sdb] Attached SCSI removable disk
[ 329.654468] usb 1-5.1: USB disconnect, device number 8
[ 329.665905] scsi 2:0:0:0: rejecting I/O to dead device
[ 329.665970] scsi 2:0:0:0: [sdb] Read Capacity(10) failed: Result: hostbyte=DID_OK driverbyte=DRIVER_ERROR
[ 329.665976] scsi 2:0:0:0: [sdb] Sense not available.
[ 330.701685] usb 1-5.1: new high-speed USB device number 9 using xhci_hcd
[ 330.910415] usb 1-5.1: New USB device found, idVendor=0bda, idProduct=0153, bcdDevice=57.13
[ 330.910433] usb 1-5.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 330.910444] usb 1-5.1: Product: USB2.0-CRW
[ 330.910455] usb 1-5.1: Manufacturer: Generic
[ 330.910463] usb 1-5.1: SerialNumber: 20120926571200000
[ 330.917013] ums-realtek 1-5.1:1.0: USB Mass Storage device detected
[ 330.932295] scsi host2: usb-storage 1-5.1:1.0
[ 331.952829] scsi 2:0:0:0: Direct-Access Generic- SD/MMC/MS PRO 1.00 PQ: 0 ANSI: 4
[ 331.953686] sd 2:0:0:0: Attached scsi generic sg1 type 0
[ 331.960126] sd 2:0:0:0: [sdb] Attached SCSI removable disk
[ 488.343981] usb 1-5.1: USB disconnect, device number 9
[ 488.354292] scsi 2:0:0:0: rejecting I/O to dead device
[ 488.356453] scsi 2:0:0:0: [sdb] Read Capacity(10) failed: Result: hostbyte=DID_OK driverbyte=DRIVER_ERROR
[ 488.356458] scsi 2:0:0:0: [sdb] Sense not available.
After time 488, any SD card inserted is no longer detected, because driver gave up.
Please revert adding the device with idVendor=0bda, idProduct=0153 to ums-realtek and let it be handled by default driver and please also report this bug upstream.
After this change it's unfortunately no longet possible to force the kernel to use the default driver, or is there a module option? |
When installing the latest HWE stack (Linux 5.0) to Ubuntu 18.04, the Realtek cardreader in my ZOTAC ZBOX-CI323NANO stops working correctly.
Previously it accepted SD cards all the time. Now it looks like you have to insert the card on booting or shortly after booting to access it. If you wait longer, it no longer detects the card. The reason for this can be found in the kernel log (dmes). On boot it seems to detect a card in the reader, although there is none. After a while it says "Read capacity failed" and "scsi 2:0:0:0: rejecting I/O to dead device" and then resets the device. It tries this 3 times and then gives up completely. After that any real device plugged is no longer detected.
The device is: idVendor=0bda, idProduct=0153, bcdDevice=57.13
Support for this was added in mainline kernel: https://github.com/torvalds/linux/commit/1a6dd3fea131276a4fc44ae77b0f471b0b473577
And this seems to be backported to 5.0 kernel in Ubuntu 18.04 HWE stack.
Full log on boot (no card inserted):
[ 3.689559] usb 1-5.1: new high-speed USB device number 4 using xhci_hcd
[ 3.898312] usb 1-5.1: New USB device found, idVendor=0bda, idProduct=0153, bcdDevice=57.13
[ 3.898316] usb 1-5.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 3.898319] usb 1-5.1: Product: USB2.0-CRW
[ 3.898322] usb 1-5.1: Manufacturer: Generic
[ 3.898324] usb 1-5.1: SerialNumber: 20120926571200000
[ 3.911571] usbcore: registered new interface driver usb-storage
[ 3.914796] usbcore: registered new interface driver uas
[ 3.917676] ums-realtek 1-5.1:1.0: USB Mass Storage device detected
[ 3.924478] scsi host2: usb-storage 1-5.1:1.0
[ 3.924649] usbcore: registered new interface driver ums-realtek
[...]
[ 13.477360] ums-realtek 1-5.1:1.0: USB Mass Storage device detected
[ 13.509592] scsi host2: usb-storage 1-5.1:1.0
[ 14.544213] scsi 2:0:0:0: Direct-Access Generic- SD/MMC/MS PRO 1.00 PQ: 0 ANSI: 4
[ 14.545237] sd 2:0:0:0: Attached scsi generic sg1 type 0
[ 14.549430] sd 2:0:0:0: [sdb] Attached SCSI removable disk
[ 170.961728] scsi 2:0:0:0: rejecting I/O to dead device
[ 170.962069] scsi 2:0:0:0: [sdb] Read Capacity(10) failed: Result: hostbyte=DID_OK driverbyte=DRIVER_ERROR
[ 170.962073] scsi 2:0:0:0: [sdb] Sense not available.
[ 171.985846] usb 1-5.1: new high-speed USB device number 8 using xhci_hcd
[ 172.194299] usb 1-5.1: New USB device found, idVendor=0bda, idProduct=0153, bcdDevice=57.13
[ 172.194317] usb 1-5.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 172.194327] usb 1-5.1: Product: USB2.0-CRW
[ 172.194338] usb 1-5.1: Manufacturer: Generic
[ 172.194346] usb 1-5.1: SerialNumber: 20120926571200000
[ 172.200625] ums-realtek 1-5.1:1.0: USB Mass Storage device detected
[ 172.212503] scsi host2: usb-storage 1-5.1:1.0
[ 173.233036] scsi 2:0:0:0: Direct-Access Generic- SD/MMC/MS PRO 1.00 PQ: 0 ANSI: 4
[ 173.233796] sd 2:0:0:0: Attached scsi generic sg1 type 0
[ 173.239620] sd 2:0:0:0: [sdb] Attached SCSI removable disk
[ 329.654468] usb 1-5.1: USB disconnect, device number 8
[ 329.665905] scsi 2:0:0:0: rejecting I/O to dead device
[ 329.665970] scsi 2:0:0:0: [sdb] Read Capacity(10) failed: Result: hostbyte=DID_OK driverbyte=DRIVER_ERROR
[ 329.665976] scsi 2:0:0:0: [sdb] Sense not available.
[ 330.701685] usb 1-5.1: new high-speed USB device number 9 using xhci_hcd
[ 330.910415] usb 1-5.1: New USB device found, idVendor=0bda, idProduct=0153, bcdDevice=57.13
[ 330.910433] usb 1-5.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 330.910444] usb 1-5.1: Product: USB2.0-CRW
[ 330.910455] usb 1-5.1: Manufacturer: Generic
[ 330.910463] usb 1-5.1: SerialNumber: 20120926571200000
[ 330.917013] ums-realtek 1-5.1:1.0: USB Mass Storage device detected
[ 330.932295] scsi host2: usb-storage 1-5.1:1.0
[ 331.952829] scsi 2:0:0:0: Direct-Access Generic- SD/MMC/MS PRO 1.00 PQ: 0 ANSI: 4
[ 331.953686] sd 2:0:0:0: Attached scsi generic sg1 type 0
[ 331.960126] sd 2:0:0:0: [sdb] Attached SCSI removable disk
[ 488.343981] usb 1-5.1: USB disconnect, device number 9
[ 488.354292] scsi 2:0:0:0: rejecting I/O to dead device
[ 488.356453] scsi 2:0:0:0: [sdb] Read Capacity(10) failed: Result: hostbyte=DID_OK driverbyte=DRIVER_ERROR
[ 488.356458] scsi 2:0:0:0: [sdb] Sense not available.
After time 488, any SD card inserted is no longer detected, because driver gave up.
Please revert adding the device with idVendor=0bda, idProduct=0153 to ums-realtek and let it be handled by default driver and please also report this bug upstream.
After this change it's unfortunately no longet possible to force the kernel to use the default driver, or is there a module option?
---
ProblemType: Bug
AlsaVersion: Advanced Linux Sound Architecture Driver Version k5.0.0-23-generic.
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay': 'aplay'
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord': 'arecord'
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
Card0.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer': 'amixer'
Card0.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer': 'amixer'
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2017-09-12 (690 days ago)
InstallationMedia: Ubuntu-Server 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 006: ID 0bda:2838 Realtek Semiconductor Corp. RTL2838 DVB-T
Bus 001 Device 005: ID 8087:0a2a Intel Corp.
Bus 001 Device 003: ID 1a40:0101 Terminus Technology Inc. Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ZOTAC ZBOX-CI323NANO
Package: linux (not installed)
ProcEnviron:
TERM=cygwin
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-23-generic root=UUID=e5aafb31-5d5d-4f35-bd44-b3965316331a ro net.ifnames=0
ProcVersionSignature: Ubuntu 5.0.0-23.24~18.04.1-generic 5.0.15
RelatedPackageVersions:
linux-restricted-modules-5.0.0-23-generic N/A
linux-backports-modules-5.0.0-23-generic N/A
linux-firmware 1.173.9
RfKill: Error: [Errno 2] No such file or directory: 'rfkill': 'rfkill'
Tags: bionic
Uname: Linux 5.0.0-23-generic x86_64
UpgradeStatus: Upgraded to bionic on 2018-08-15 (353 days ago)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 03/07/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: B301P021
dmi.board.asset.tag: N/A
dmi.board.name: ZBOX-CI323NANO
dmi.board.vendor: ZOTAC
dmi.board.version: XX
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 2
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrB301P021:bd03/07/2017:svnZOTAC:pnZBOX-CI323NANO:pvrXX:rvnZOTAC:rnZBOX-CI323NANO:rvrXX:cvnDefaultstring:ct2:cvrDefaultstring:
dmi.product.family: N/A
dmi.product.name: ZBOX-CI323NANO
dmi.product.sku: N/A
dmi.product.version: XX
dmi.sys.vendor: ZOTAC |
|
| 2019-08-04 17:10:28 |
Uwe Schindler |
attachment added |
|
AlsaDevices.txt https://bugs.launchpad.net/bugs/1838886/+attachment/5280755/+files/AlsaDevices.txt |
|
| 2019-08-04 17:10:29 |
Uwe Schindler |
attachment added |
|
CRDA.txt https://bugs.launchpad.net/bugs/1838886/+attachment/5280756/+files/CRDA.txt |
|
| 2019-08-04 17:10:30 |
Uwe Schindler |
attachment added |
|
Card0.Codecs.codec.0.txt https://bugs.launchpad.net/bugs/1838886/+attachment/5280757/+files/Card0.Codecs.codec.0.txt |
|
| 2019-08-04 17:10:31 |
Uwe Schindler |
attachment added |
|
Card0.Codecs.codec.2.txt https://bugs.launchpad.net/bugs/1838886/+attachment/5280758/+files/Card0.Codecs.codec.2.txt |
|
| 2019-08-04 17:10:32 |
Uwe Schindler |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1838886/+attachment/5280759/+files/CurrentDmesg.txt |
|
| 2019-08-04 17:10:34 |
Uwe Schindler |
attachment added |
|
IwConfig.txt https://bugs.launchpad.net/bugs/1838886/+attachment/5280760/+files/IwConfig.txt |
|
| 2019-08-04 17:10:35 |
Uwe Schindler |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1838886/+attachment/5280761/+files/Lspci.txt |
|
| 2019-08-04 17:10:37 |
Uwe Schindler |
attachment added |
|
PciMultimedia.txt https://bugs.launchpad.net/bugs/1838886/+attachment/5280762/+files/PciMultimedia.txt |
|
| 2019-08-04 17:10:38 |
Uwe Schindler |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1838886/+attachment/5280763/+files/ProcCpuinfo.txt |
|
| 2019-08-04 17:10:39 |
Uwe Schindler |
attachment added |
|
ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1838886/+attachment/5280764/+files/ProcCpuinfoMinimal.txt |
|
| 2019-08-04 17:10:40 |
Uwe Schindler |
attachment added |
|
ProcInterrupts.txt https://bugs.launchpad.net/bugs/1838886/+attachment/5280765/+files/ProcInterrupts.txt |
|
| 2019-08-04 17:10:42 |
Uwe Schindler |
attachment added |
|
ProcModules.txt https://bugs.launchpad.net/bugs/1838886/+attachment/5280766/+files/ProcModules.txt |
|
| 2019-08-04 17:10:44 |
Uwe Schindler |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1838886/+attachment/5280767/+files/UdevDb.txt |
|
| 2019-08-04 17:10:46 |
Uwe Schindler |
attachment added |
|
WifiSyslog.txt https://bugs.launchpad.net/bugs/1838886/+attachment/5280768/+files/WifiSyslog.txt |
|
| 2019-08-04 17:12:17 |
Uwe Schindler |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2019-08-04 18:11:40 |
Kai-Heng Feng |
linux (Ubuntu): assignee |
|
Kai-Heng Feng (kaihengfeng) |
|
| 2019-08-05 06:31:16 |
Tiffany |
bug |
|
|
added subscriber Tiffany |
| 2019-08-14 07:49:02 |
Uwe Schindler |
attachment added |
|
dmesg.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1838886/+attachment/5282471/+files/dmesg.txt |
|
| 2019-09-02 09:08:41 |
Kai-Heng Feng |
description |
When installing the latest HWE stack (Linux 5.0) to Ubuntu 18.04, the Realtek cardreader in my ZOTAC ZBOX-CI323NANO stops working correctly.
Previously it accepted SD cards all the time. Now it looks like you have to insert the card on booting or shortly after booting to access it. If you wait longer, it no longer detects the card. The reason for this can be found in the kernel log (dmes). On boot it seems to detect a card in the reader, although there is none. After a while it says "Read capacity failed" and "scsi 2:0:0:0: rejecting I/O to dead device" and then resets the device. It tries this 3 times and then gives up completely. After that any real device plugged is no longer detected.
The device is: idVendor=0bda, idProduct=0153, bcdDevice=57.13
Support for this was added in mainline kernel: https://github.com/torvalds/linux/commit/1a6dd3fea131276a4fc44ae77b0f471b0b473577
And this seems to be backported to 5.0 kernel in Ubuntu 18.04 HWE stack.
Full log on boot (no card inserted):
[ 3.689559] usb 1-5.1: new high-speed USB device number 4 using xhci_hcd
[ 3.898312] usb 1-5.1: New USB device found, idVendor=0bda, idProduct=0153, bcdDevice=57.13
[ 3.898316] usb 1-5.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 3.898319] usb 1-5.1: Product: USB2.0-CRW
[ 3.898322] usb 1-5.1: Manufacturer: Generic
[ 3.898324] usb 1-5.1: SerialNumber: 20120926571200000
[ 3.911571] usbcore: registered new interface driver usb-storage
[ 3.914796] usbcore: registered new interface driver uas
[ 3.917676] ums-realtek 1-5.1:1.0: USB Mass Storage device detected
[ 3.924478] scsi host2: usb-storage 1-5.1:1.0
[ 3.924649] usbcore: registered new interface driver ums-realtek
[...]
[ 13.477360] ums-realtek 1-5.1:1.0: USB Mass Storage device detected
[ 13.509592] scsi host2: usb-storage 1-5.1:1.0
[ 14.544213] scsi 2:0:0:0: Direct-Access Generic- SD/MMC/MS PRO 1.00 PQ: 0 ANSI: 4
[ 14.545237] sd 2:0:0:0: Attached scsi generic sg1 type 0
[ 14.549430] sd 2:0:0:0: [sdb] Attached SCSI removable disk
[ 170.961728] scsi 2:0:0:0: rejecting I/O to dead device
[ 170.962069] scsi 2:0:0:0: [sdb] Read Capacity(10) failed: Result: hostbyte=DID_OK driverbyte=DRIVER_ERROR
[ 170.962073] scsi 2:0:0:0: [sdb] Sense not available.
[ 171.985846] usb 1-5.1: new high-speed USB device number 8 using xhci_hcd
[ 172.194299] usb 1-5.1: New USB device found, idVendor=0bda, idProduct=0153, bcdDevice=57.13
[ 172.194317] usb 1-5.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 172.194327] usb 1-5.1: Product: USB2.0-CRW
[ 172.194338] usb 1-5.1: Manufacturer: Generic
[ 172.194346] usb 1-5.1: SerialNumber: 20120926571200000
[ 172.200625] ums-realtek 1-5.1:1.0: USB Mass Storage device detected
[ 172.212503] scsi host2: usb-storage 1-5.1:1.0
[ 173.233036] scsi 2:0:0:0: Direct-Access Generic- SD/MMC/MS PRO 1.00 PQ: 0 ANSI: 4
[ 173.233796] sd 2:0:0:0: Attached scsi generic sg1 type 0
[ 173.239620] sd 2:0:0:0: [sdb] Attached SCSI removable disk
[ 329.654468] usb 1-5.1: USB disconnect, device number 8
[ 329.665905] scsi 2:0:0:0: rejecting I/O to dead device
[ 329.665970] scsi 2:0:0:0: [sdb] Read Capacity(10) failed: Result: hostbyte=DID_OK driverbyte=DRIVER_ERROR
[ 329.665976] scsi 2:0:0:0: [sdb] Sense not available.
[ 330.701685] usb 1-5.1: new high-speed USB device number 9 using xhci_hcd
[ 330.910415] usb 1-5.1: New USB device found, idVendor=0bda, idProduct=0153, bcdDevice=57.13
[ 330.910433] usb 1-5.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 330.910444] usb 1-5.1: Product: USB2.0-CRW
[ 330.910455] usb 1-5.1: Manufacturer: Generic
[ 330.910463] usb 1-5.1: SerialNumber: 20120926571200000
[ 330.917013] ums-realtek 1-5.1:1.0: USB Mass Storage device detected
[ 330.932295] scsi host2: usb-storage 1-5.1:1.0
[ 331.952829] scsi 2:0:0:0: Direct-Access Generic- SD/MMC/MS PRO 1.00 PQ: 0 ANSI: 4
[ 331.953686] sd 2:0:0:0: Attached scsi generic sg1 type 0
[ 331.960126] sd 2:0:0:0: [sdb] Attached SCSI removable disk
[ 488.343981] usb 1-5.1: USB disconnect, device number 9
[ 488.354292] scsi 2:0:0:0: rejecting I/O to dead device
[ 488.356453] scsi 2:0:0:0: [sdb] Read Capacity(10) failed: Result: hostbyte=DID_OK driverbyte=DRIVER_ERROR
[ 488.356458] scsi 2:0:0:0: [sdb] Sense not available.
After time 488, any SD card inserted is no longer detected, because driver gave up.
Please revert adding the device with idVendor=0bda, idProduct=0153 to ums-realtek and let it be handled by default driver and please also report this bug upstream.
After this change it's unfortunately no longet possible to force the kernel to use the default driver, or is there a module option?
---
ProblemType: Bug
AlsaVersion: Advanced Linux Sound Architecture Driver Version k5.0.0-23-generic.
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay': 'aplay'
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord': 'arecord'
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
Card0.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer': 'amixer'
Card0.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer': 'amixer'
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2017-09-12 (690 days ago)
InstallationMedia: Ubuntu-Server 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 006: ID 0bda:2838 Realtek Semiconductor Corp. RTL2838 DVB-T
Bus 001 Device 005: ID 8087:0a2a Intel Corp.
Bus 001 Device 003: ID 1a40:0101 Terminus Technology Inc. Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ZOTAC ZBOX-CI323NANO
Package: linux (not installed)
ProcEnviron:
TERM=cygwin
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-23-generic root=UUID=e5aafb31-5d5d-4f35-bd44-b3965316331a ro net.ifnames=0
ProcVersionSignature: Ubuntu 5.0.0-23.24~18.04.1-generic 5.0.15
RelatedPackageVersions:
linux-restricted-modules-5.0.0-23-generic N/A
linux-backports-modules-5.0.0-23-generic N/A
linux-firmware 1.173.9
RfKill: Error: [Errno 2] No such file or directory: 'rfkill': 'rfkill'
Tags: bionic
Uname: Linux 5.0.0-23-generic x86_64
UpgradeStatus: Upgraded to bionic on 2018-08-15 (353 days ago)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 03/07/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: B301P021
dmi.board.asset.tag: N/A
dmi.board.name: ZBOX-CI323NANO
dmi.board.vendor: ZOTAC
dmi.board.version: XX
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 2
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrB301P021:bd03/07/2017:svnZOTAC:pnZBOX-CI323NANO:pvrXX:rvnZOTAC:rnZBOX-CI323NANO:rvrXX:cvnDefaultstring:ct2:cvrDefaultstring:
dmi.product.family: N/A
dmi.product.name: ZBOX-CI323NANO
dmi.product.sku: N/A
dmi.product.version: XX
dmi.sys.vendor: ZOTAC |
=== SRU Justification ===
[Impact]
Some ums-realtek card readers may dropped from USB bus after using
ums-realtek driver instead of usb-storage generic driver.
[Fix]
Disable auto-delink on new ums-realtek devices, only whitelist three
oldest IDs.
[Test]
Affected user and myself confirmed disabling auto-delink works.
[Regression Potential]
Minimal. Limited to one specific driver and this also restore the old
behavior.
=== Original Bug Report ===
When installing the latest HWE stack (Linux 5.0) to Ubuntu 18.04, the Realtek cardreader in my ZOTAC ZBOX-CI323NANO stops working correctly.
Previously it accepted SD cards all the time. Now it looks like you have to insert the card on booting or shortly after booting to access it. If you wait longer, it no longer detects the card. The reason for this can be found in the kernel log (dmes). On boot it seems to detect a card in the reader, although there is none. After a while it says "Read capacity failed" and "scsi 2:0:0:0: rejecting I/O to dead device" and then resets the device. It tries this 3 times and then gives up completely. After that any real device plugged is no longer detected.
The device is: idVendor=0bda, idProduct=0153, bcdDevice=57.13
Support for this was added in mainline kernel: https://github.com/torvalds/linux/commit/1a6dd3fea131276a4fc44ae77b0f471b0b473577
And this seems to be backported to 5.0 kernel in Ubuntu 18.04 HWE stack.
Full log on boot (no card inserted):
[ 3.689559] usb 1-5.1: new high-speed USB device number 4 using xhci_hcd
[ 3.898312] usb 1-5.1: New USB device found, idVendor=0bda, idProduct=0153, bcdDevice=57.13
[ 3.898316] usb 1-5.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 3.898319] usb 1-5.1: Product: USB2.0-CRW
[ 3.898322] usb 1-5.1: Manufacturer: Generic
[ 3.898324] usb 1-5.1: SerialNumber: 20120926571200000
[ 3.911571] usbcore: registered new interface driver usb-storage
[ 3.914796] usbcore: registered new interface driver uas
[ 3.917676] ums-realtek 1-5.1:1.0: USB Mass Storage device detected
[ 3.924478] scsi host2: usb-storage 1-5.1:1.0
[ 3.924649] usbcore: registered new interface driver ums-realtek
[...]
[ 13.477360] ums-realtek 1-5.1:1.0: USB Mass Storage device detected
[ 13.509592] scsi host2: usb-storage 1-5.1:1.0
[ 14.544213] scsi 2:0:0:0: Direct-Access Generic- SD/MMC/MS PRO 1.00 PQ: 0 ANSI: 4
[ 14.545237] sd 2:0:0:0: Attached scsi generic sg1 type 0
[ 14.549430] sd 2:0:0:0: [sdb] Attached SCSI removable disk
[ 170.961728] scsi 2:0:0:0: rejecting I/O to dead device
[ 170.962069] scsi 2:0:0:0: [sdb] Read Capacity(10) failed: Result: hostbyte=DID_OK driverbyte=DRIVER_ERROR
[ 170.962073] scsi 2:0:0:0: [sdb] Sense not available.
[ 171.985846] usb 1-5.1: new high-speed USB device number 8 using xhci_hcd
[ 172.194299] usb 1-5.1: New USB device found, idVendor=0bda, idProduct=0153, bcdDevice=57.13
[ 172.194317] usb 1-5.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 172.194327] usb 1-5.1: Product: USB2.0-CRW
[ 172.194338] usb 1-5.1: Manufacturer: Generic
[ 172.194346] usb 1-5.1: SerialNumber: 20120926571200000
[ 172.200625] ums-realtek 1-5.1:1.0: USB Mass Storage device detected
[ 172.212503] scsi host2: usb-storage 1-5.1:1.0
[ 173.233036] scsi 2:0:0:0: Direct-Access Generic- SD/MMC/MS PRO 1.00 PQ: 0 ANSI: 4
[ 173.233796] sd 2:0:0:0: Attached scsi generic sg1 type 0
[ 173.239620] sd 2:0:0:0: [sdb] Attached SCSI removable disk
[ 329.654468] usb 1-5.1: USB disconnect, device number 8
[ 329.665905] scsi 2:0:0:0: rejecting I/O to dead device
[ 329.665970] scsi 2:0:0:0: [sdb] Read Capacity(10) failed: Result: hostbyte=DID_OK driverbyte=DRIVER_ERROR
[ 329.665976] scsi 2:0:0:0: [sdb] Sense not available.
[ 330.701685] usb 1-5.1: new high-speed USB device number 9 using xhci_hcd
[ 330.910415] usb 1-5.1: New USB device found, idVendor=0bda, idProduct=0153, bcdDevice=57.13
[ 330.910433] usb 1-5.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 330.910444] usb 1-5.1: Product: USB2.0-CRW
[ 330.910455] usb 1-5.1: Manufacturer: Generic
[ 330.910463] usb 1-5.1: SerialNumber: 20120926571200000
[ 330.917013] ums-realtek 1-5.1:1.0: USB Mass Storage device detected
[ 330.932295] scsi host2: usb-storage 1-5.1:1.0
[ 331.952829] scsi 2:0:0:0: Direct-Access Generic- SD/MMC/MS PRO 1.00 PQ: 0 ANSI: 4
[ 331.953686] sd 2:0:0:0: Attached scsi generic sg1 type 0
[ 331.960126] sd 2:0:0:0: [sdb] Attached SCSI removable disk
[ 488.343981] usb 1-5.1: USB disconnect, device number 9
[ 488.354292] scsi 2:0:0:0: rejecting I/O to dead device
[ 488.356453] scsi 2:0:0:0: [sdb] Read Capacity(10) failed: Result: hostbyte=DID_OK driverbyte=DRIVER_ERROR
[ 488.356458] scsi 2:0:0:0: [sdb] Sense not available.
After time 488, any SD card inserted is no longer detected, because driver gave up.
Please revert adding the device with idVendor=0bda, idProduct=0153 to ums-realtek and let it be handled by default driver and please also report this bug upstream.
After this change it's unfortunately no longet possible to force the kernel to use the default driver, or is there a module option?
---
ProblemType: Bug
AlsaVersion: Advanced Linux Sound Architecture Driver Version k5.0.0-23-generic.
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay': 'aplay'
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord': 'arecord'
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
Card0.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer': 'amixer'
Card0.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer': 'amixer'
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2017-09-12 (690 days ago)
InstallationMedia: Ubuntu-Server 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 006: ID 0bda:2838 Realtek Semiconductor Corp. RTL2838 DVB-T
Bus 001 Device 005: ID 8087:0a2a Intel Corp.
Bus 001 Device 003: ID 1a40:0101 Terminus Technology Inc. Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ZOTAC ZBOX-CI323NANO
Package: linux (not installed)
ProcEnviron:
TERM=cygwin
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-23-generic root=UUID=e5aafb31-5d5d-4f35-bd44-b3965316331a ro net.ifnames=0
ProcVersionSignature: Ubuntu 5.0.0-23.24~18.04.1-generic 5.0.15
RelatedPackageVersions:
linux-restricted-modules-5.0.0-23-generic N/A
linux-backports-modules-5.0.0-23-generic N/A
linux-firmware 1.173.9
RfKill: Error: [Errno 2] No such file or directory: 'rfkill': 'rfkill'
Tags: bionic
Uname: Linux 5.0.0-23-generic x86_64
UpgradeStatus: Upgraded to bionic on 2018-08-15 (353 days ago)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 03/07/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: B301P021
dmi.board.asset.tag: N/A
dmi.board.name: ZBOX-CI323NANO
dmi.board.vendor: ZOTAC
dmi.board.version: XX
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 2
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrB301P021:bd03/07/2017:svnZOTAC:pnZBOX-CI323NANO:pvrXX:rvnZOTAC:rnZBOX-CI323NANO:rvrXX:cvnDefaultstring:ct2:cvrDefaultstring:
dmi.product.family: N/A
dmi.product.name: ZBOX-CI323NANO
dmi.product.sku: N/A
dmi.product.version: XX
dmi.sys.vendor: ZOTAC |
|
| 2019-09-02 09:08:49 |
Kai-Heng Feng |
nominated for series |
|
Ubuntu Eoan |
|
| 2019-09-02 09:08:49 |
Kai-Heng Feng |
bug task added |
|
linux (Ubuntu Eoan) |
|
| 2019-09-02 09:08:49 |
Kai-Heng Feng |
nominated for series |
|
Ubuntu Disco |
|
| 2019-09-02 09:08:49 |
Kai-Heng Feng |
bug task added |
|
linux (Ubuntu Disco) |
|
| 2019-09-02 09:08:49 |
Kai-Heng Feng |
nominated for series |
|
Ubuntu Bionic |
|
| 2019-09-02 09:08:49 |
Kai-Heng Feng |
bug task added |
|
linux (Ubuntu Bionic) |
|
| 2019-09-02 09:08:54 |
Kai-Heng Feng |
linux (Ubuntu Eoan): assignee |
Kai-Heng Feng (kaihengfeng) |
|
|
| 2019-09-25 08:21:58 |
Stefan Bader |
linux (Ubuntu Bionic): importance |
Undecided |
Medium |
|
| 2019-09-25 08:22:03 |
Stefan Bader |
linux (Ubuntu Disco): importance |
Undecided |
Medium |
|
| 2019-09-27 12:38:21 |
Kleber Sacilotto de Souza |
linux (Ubuntu Bionic): status |
New |
Fix Committed |
|
| 2019-09-27 12:39:40 |
Kleber Sacilotto de Souza |
linux (Ubuntu Disco): status |
New |
Fix Committed |
|
| 2019-10-02 21:38:08 |
Ubuntu Kernel Bot |
tags |
apport-collected bionic |
apport-collected bionic verification-needed-bionic |
|
| 2019-10-03 09:09:26 |
Uwe Schindler |
tags |
apport-collected bionic verification-needed-bionic |
apport-collected bionic verification-failed-bionic |
|
| 2019-10-03 14:53:32 |
Ubuntu Kernel Bot |
tags |
apport-collected bionic verification-failed-bionic |
apport-collected bionic verification-failed-bionic verification-needed-xenial |
|
| 2019-10-04 15:57:06 |
Ubuntu Kernel Bot |
tags |
apport-collected bionic verification-failed-bionic verification-needed-xenial |
apport-collected bionic verification-failed-bionic verification-needed-disco verification-needed-xenial |
|
| 2019-10-05 10:26:05 |
Uwe Schindler |
tags |
apport-collected bionic verification-failed-bionic verification-needed-disco verification-needed-xenial |
apport-collected bionic verification-done-disco verification-needed-xenial |
|
| 2019-10-16 06:45:16 |
Launchpad Janitor |
linux (Ubuntu Disco): status |
Fix Committed |
Fix Released |
|
| 2019-10-16 06:45:16 |
Launchpad Janitor |
cve linked |
|
2019-14814 |
|
| 2019-10-16 06:45:16 |
Launchpad Janitor |
cve linked |
|
2019-14815 |
|
| 2019-10-16 06:45:16 |
Launchpad Janitor |
cve linked |
|
2019-14816 |
|
| 2019-10-16 06:45:16 |
Launchpad Janitor |
cve linked |
|
2019-14821 |
|
| 2019-10-16 06:45:16 |
Launchpad Janitor |
cve linked |
|
2019-15505 |
|
| 2019-10-16 06:45:16 |
Launchpad Janitor |
cve linked |
|
2019-16714 |
|
| 2019-10-16 06:45:16 |
Launchpad Janitor |
cve linked |
|
2019-2181 |
|
| 2019-10-17 15:33:07 |
Khaled El Mously |
tags |
apport-collected bionic verification-done-disco verification-needed-xenial |
apport-collected bionic verification-done-bionic verification-done-disco verification-needed-xenial |
|
| 2019-10-18 04:26:42 |
Khaled El Mously |
tags |
apport-collected bionic verification-done-bionic verification-done-disco verification-needed-xenial |
apport-collected bionic verification-done-bionic verification-done-disco verification-done-xenial |
|
| 2019-10-21 10:46:33 |
Launchpad Janitor |
linux (Ubuntu Bionic): status |
Fix Committed |
Fix Released |
|
| 2019-10-21 10:46:33 |
Launchpad Janitor |
cve linked |
|
2018-21008 |
|
| 2019-10-21 12:58:28 |
Launchpad Janitor |
linux (Ubuntu): status |
Confirmed |
Fix Released |
|
| 2019-10-21 12:58:28 |
Launchpad Janitor |
cve linked |
|
2017-18232 |
|
| 2024-07-26 16:20:45 |
Brian Murray |
linux (Ubuntu Eoan): status |
Confirmed |
Won't Fix |
|
