| 2019-11-26 05:04:53 |
Kai-Heng Feng |
description |
I run Ubuntu 19.04 on Dell inspiron 7000 2-in-1.
After a fresh install the touchpad doesn't work, the touchscreen doesn't work, when the laptop doesn't recover after a suspend to RAM, it boots only with noapic option. The laptop is very recent, I think the hardware is not supported well. But I would like your advice, perhaps I can do something to get a working setup.
The xinput output:
```
$ xinput
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ PixArt HP X500 USB Optical Mouse id=8 [slave pointer (2)]
⎜ ↳ PS/2 Generic Mouse id=13 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Video Bus id=6 [slave keyboard (3)]
↳ Power Button id=7 [slave keyboard (3)]
↳ Integrated_Webcam_HD: Integrate id=9 [slave keyboard (3)]
↳ Intel HID events id=10 [slave keyboard (3)]
↳ Dell WMI hotkeys id=11 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)]
```
```
$ lspci
00:00.0 Host bridge: Intel Corporation Device 9b61 (rev 0c)
00:02.0 VGA compatible controller: Intel Corporation Device 9b41 (rev 02)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 0c)
00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th Gen Core Processor Gaussian Mixture Model
00:12.0 Signal processing controller: Intel Corporation Device 02f9
00:13.0 Serial controller: Intel Corporation Device 02fc
00:14.0 USB controller: Intel Corporation Device 02ed
00:14.2 RAM memory: Intel Corporation Device 02ef
00:14.3 Network controller: Intel Corporation Device 02f0
00:15.0 Serial bus controller [0c80]: Intel Corporation Device 02e8
00:15.1 Serial bus controller [0c80]: Intel Corporation Device 02e9
00:16.0 Communication controller: Intel Corporation Device 02e0
00:17.0 SATA controller: Intel Corporation Device 02d3
00:1c.0 PCI bridge: Intel Corporation Device 02bc (rev f0)
00:1d.0 PCI bridge: Intel Corporation Device 02b4 (rev f0)
00:1f.0 ISA bridge: Intel Corporation Device 0284
00:1f.3 Multimedia audio controller: Intel Corporation Device 02c8
00:1f.4 SMBus: Intel Corporation Device 02a3
00:1f.5 Serial bus controller [0c80]: Intel Corporation Device 02a4
01:00.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 2C 2018] (rev 06)
02:00.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 2C 2018] (rev 06)
02:01.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 2C 2018] (rev 06)
02:02.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 2C 2018] (rev 06)
03:00.0 System peripheral: Intel Corporation JHL7540 Thunderbolt 3 NHI [Titan Ridge 2C 2018] (rev 06)
3b:00.0 USB controller: Intel Corporation JHL7540 Thunderbolt 3 USB Controller [Titan Ridge 2C 2018] (rev 06)
3c:00.0 Non-Volatile memory controller: Sandisk Corp Device 5004 (rev 01)
```
If you need some additional information please let me know.
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
Uname: Linux 5.3.0-18-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mviey 1561 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sat Nov 9 03:26:18 2019
InstallationDate: Installed on 2019-11-09 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
MachineType: Dell Inc. Inspiron 7391 2n1
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-18-generic root=/dev/mapper/vgubuntu-root ro quiet splash noapic
RelatedPackageVersions:
linux-restricted-modules-5.3.0-18-generic N/A
linux-backports-modules-5.3.0-18-generic N/A
linux-firmware 1.183.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/18/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.0
dmi.board.name: 0M3KP1
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 31
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.1.0:bd07/18/2019:svnDellInc.:pnInspiron73912n1:pvr:rvnDellInc.:rn0M3KP1:rvrA00:cvnDellInc.:ct31:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7391 2n1
dmi.product.sku: 0960
dmi.sys.vendor: Dell Inc. |
=== SRU Justification ===
[Impact]
On new Intel SoC, blacklisting intel-lpss or noapic is needed to make
system boot. Touchpad doesn't work as a side effect.
[Fix]
Write-comining doesn't work for intel-lpss, force it to use uncachable
memory region.
[Test]
User confirmed with the patch series the noapic or blacklisting
intel-lpss can be removed. System boot with a working touchpad.
[Regression Potenial]
Low. Tested on several older Intel laptops, still work without any
issue.
=== Original Bug Report ===
I run Ubuntu 19.04 on Dell inspiron 7000 2-in-1.
After a fresh install the touchpad doesn't work, the touchscreen doesn't work, when the laptop doesn't recover after a suspend to RAM, it boots only with noapic option. The laptop is very recent, I think the hardware is not supported well. But I would like your advice, perhaps I can do something to get a working setup.
The xinput output:
```
$ xinput
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ PixArt HP X500 USB Optical Mouse id=8 [slave pointer (2)]
⎜ ↳ PS/2 Generic Mouse id=13 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Video Bus id=6 [slave keyboard (3)]
↳ Power Button id=7 [slave keyboard (3)]
↳ Integrated_Webcam_HD: Integrate id=9 [slave keyboard (3)]
↳ Intel HID events id=10 [slave keyboard (3)]
↳ Dell WMI hotkeys id=11 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)]
```
```
$ lspci
00:00.0 Host bridge: Intel Corporation Device 9b61 (rev 0c)
00:02.0 VGA compatible controller: Intel Corporation Device 9b41 (rev 02)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 0c)
00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th Gen Core Processor Gaussian Mixture Model
00:12.0 Signal processing controller: Intel Corporation Device 02f9
00:13.0 Serial controller: Intel Corporation Device 02fc
00:14.0 USB controller: Intel Corporation Device 02ed
00:14.2 RAM memory: Intel Corporation Device 02ef
00:14.3 Network controller: Intel Corporation Device 02f0
00:15.0 Serial bus controller [0c80]: Intel Corporation Device 02e8
00:15.1 Serial bus controller [0c80]: Intel Corporation Device 02e9
00:16.0 Communication controller: Intel Corporation Device 02e0
00:17.0 SATA controller: Intel Corporation Device 02d3
00:1c.0 PCI bridge: Intel Corporation Device 02bc (rev f0)
00:1d.0 PCI bridge: Intel Corporation Device 02b4 (rev f0)
00:1f.0 ISA bridge: Intel Corporation Device 0284
00:1f.3 Multimedia audio controller: Intel Corporation Device 02c8
00:1f.4 SMBus: Intel Corporation Device 02a3
00:1f.5 Serial bus controller [0c80]: Intel Corporation Device 02a4
01:00.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 2C 2018] (rev 06)
02:00.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 2C 2018] (rev 06)
02:01.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 2C 2018] (rev 06)
02:02.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 2C 2018] (rev 06)
03:00.0 System peripheral: Intel Corporation JHL7540 Thunderbolt 3 NHI [Titan Ridge 2C 2018] (rev 06)
3b:00.0 USB controller: Intel Corporation JHL7540 Thunderbolt 3 USB Controller [Titan Ridge 2C 2018] (rev 06)
3c:00.0 Non-Volatile memory controller: Sandisk Corp Device 5004 (rev 01)
```
If you need some additional information please let me know.
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
Uname: Linux 5.3.0-18-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mviey 1561 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sat Nov 9 03:26:18 2019
InstallationDate: Installed on 2019-11-09 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
MachineType: Dell Inc. Inspiron 7391 2n1
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-18-generic root=/dev/mapper/vgubuntu-root ro quiet splash noapic
RelatedPackageVersions:
linux-restricted-modules-5.3.0-18-generic N/A
linux-backports-modules-5.3.0-18-generic N/A
linux-firmware 1.183.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/18/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.0
dmi.board.name: 0M3KP1
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 31
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.1.0:bd07/18/2019:svnDellInc.:pnInspiron73912n1:pvr:rvnDellInc.:rn0M3KP1:rvrA00:cvnDellInc.:ct31:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7391 2n1
dmi.product.sku: 0960
dmi.sys.vendor: Dell Inc. |
|
