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Comment 25 for bug 1838886

Revision history for this message

Uwe Schindler (uwe-thetaphi) wrote on 2019-08-05: Re: [Bug 1838886] Re: New ID in ums-realtek module breaks cardreader

#25

Ok, I will try newer kernel on the weekend. Until then I can't check it. Sorry.

Uwe

Am August 5, 2019 12:55:30 PM UTC schrieb Kai-Heng Feng <email address hidden>:
>I asked that because I've observed that on my machine if I reboot the
>system from older kernel.
>New kernels have a fix for USB2 LPM shutdown, exactly for issues like
>this one.
>
>--
>You received this bug notification because you are subscribed to the
>bug
>report.
>https://bugs.launchpad.net/bugs/1838886
>
>Title:
> New ID in ums-realtek module breaks cardreader
>
>Status in linux package in Ubuntu:
> Confirmed
>
>Bug description:
> When installing the latest HWE stack (Linux 5.0) to Ubuntu 18.04, the
> Realtek cardreader in my ZOTAC ZBOX-CI323NANO stops working correctly.
>
> Previously it accepted SD cards all the time. Now it looks like you
> have to insert the card on booting or shortly after booting to access
> it. If you wait longer, it no longer detects the card. The reason for
> this can be found in the kernel log (dmes). On boot it seems to detect
> a card in the reader, although there is none. After a while it says
> "Read capacity failed" and "scsi 2:0:0:0: rejecting I/O to dead
> device" and then resets the device. It tries this 3 times and then
> gives up completely. After that any real device plugged is no longer
> detected.
>
> The device is: idVendor=0bda, idProduct=0153, bcdDevice=57.13
>
> Support for this was added in mainline kernel:
>https://github.com/torvalds/linux/commit/1a6dd3fea131276a4fc44ae77b0f471b0b473577
>
> And this seems to be backported to 5.0 kernel in Ubuntu 18.04 HWE
> stack.
>
> Full log on boot (no card inserted):
>
>[ 3.689559] usb 1-5.1: new high-speed USB device number 4 using
>xhci_hcd
>[ 3.898312] usb 1-5.1: New USB device found, idVendor=0bda,
>idProduct=0153, bcdDevice=57.13
>[ 3.898316] usb 1-5.1: New USB device strings: Mfr=1, Product=2,
>SerialNumber=3
> [ 3.898319] usb 1-5.1: Product: USB2.0-CRW
> [ 3.898322] usb 1-5.1: Manufacturer: Generic
> [ 3.898324] usb 1-5.1: SerialNumber: 20120926571200000
> [ 3.911571] usbcore: registered new interface driver usb-storage
> [ 3.914796] usbcore: registered new interface driver uas
> [ 3.917676] ums-realtek 1-5.1:1.0: USB Mass Storage device detected
> [ 3.924478] scsi host2: usb-storage 1-5.1:1.0
> [ 3.924649] usbcore: registered new interface driver ums-realtek
> [...]
> [ 13.477360] ums-realtek 1-5.1:1.0: USB Mass Storage device detected
> [ 13.509592] scsi host2: usb-storage 1-5.1:1.0
>[ 14.544213] scsi 2:0:0:0: Direct-Access Generic- SD/MMC/MS PRO
> 1.00 PQ: 0 ANSI: 4
> [ 14.545237] sd 2:0:0:0: Attached scsi generic sg1 type 0
> [ 14.549430] sd 2:0:0:0: [sdb] Attached SCSI removable disk
> [ 170.961728] scsi 2:0:0:0: rejecting I/O to dead device
>[ 170.962069] scsi 2:0:0:0: [sdb] Read Capacity(10) failed: Result:
>hostbyte=DID_OK driverbyte=DRIVER_ERROR
> [ 170.962073] scsi 2:0:0:0: [sdb] Sense not available.
>[ 171.985846] usb 1-5.1: new high-speed USB device number 8 using
>xhci_hcd
>[ 172.194299] usb 1-5.1: New USB device found, idVendor=0bda,
>idProduct=0153, bcdDevice=57.13
>[ 172.194317] usb 1-5.1: New USB device strings: Mfr=1, Product=2,
>SerialNumber=3
> [ 172.194327] usb 1-5.1: Product: USB2.0-CRW
> [ 172.194338] usb 1-5.1: Manufacturer: Generic
> [ 172.194346] usb 1-5.1: SerialNumber: 20120926571200000
> [ 172.200625] ums-realtek 1-5.1:1.0: USB Mass Storage device detected
> [ 172.212503] scsi host2: usb-storage 1-5.1:1.0
>[ 173.233036] scsi 2:0:0:0: Direct-Access Generic- SD/MMC/MS PRO
> 1.00 PQ: 0 ANSI: 4
> [ 173.233796] sd 2:0:0:0: Attached scsi generic sg1 type 0
> [ 173.239620] sd 2:0:0:0: [sdb] Attached SCSI removable disk
> [ 329.654468] usb 1-5.1: USB disconnect, device number 8
> [ 329.665905] scsi 2:0:0:0: rejecting I/O to dead device
>[ 329.665970] scsi 2:0:0:0: [sdb] Read Capacity(10) failed: Result:
>hostbyte=DID_OK driverbyte=DRIVER_ERROR
> [ 329.665976] scsi 2:0:0:0: [sdb] Sense not available.
>[ 330.701685] usb 1-5.1: new high-speed USB device number 9 using
>xhci_hcd
>[ 330.910415] usb 1-5.1: New USB device found, idVendor=0bda,
>idProduct=0153, bcdDevice=57.13
>[ 330.910433] usb 1-5.1: New USB device strings: Mfr=1, Product=2,
>SerialNumber=3
> [ 330.910444] usb 1-5.1: Product: USB2.0-CRW
> [ 330.910455] usb 1-5.1: Manufacturer: Generic
> [ 330.910463] usb 1-5.1: SerialNumber: 20120926571200000
> [ 330.917013] ums-realtek 1-5.1:1.0: USB Mass Storage device detected
> [ 330.932295] scsi host2: usb-storage 1-5.1:1.0
>[ 331.952829] scsi 2:0:0:0: Direct-Access Generic- SD/MMC/MS PRO
> 1.00 PQ: 0 ANSI: 4
> [ 331.953686] sd 2:0:0:0: Attached scsi generic sg1 type 0
> [ 331.960126] sd 2:0:0:0: [sdb] Attached SCSI removable disk
> [ 488.343981] usb 1-5.1: USB disconnect, device number 9
> [ 488.354292] scsi 2:0:0:0: rejecting I/O to dead device
>[ 488.356453] scsi 2:0:0:0: [sdb] Read Capacity(10) failed: Result:
>hostbyte=DID_OK driverbyte=DRIVER_ERROR
> [ 488.356458] scsi 2:0:0:0: [sdb] Sense not available.
>
> After time 488, any SD card inserted is no longer detected, because
> driver gave up.
>
> Please revert adding the device with idVendor=0bda, idProduct=0153 to
> ums-realtek and let it be handled by default driver and please also
> report this bug upstream.
>
>After this change it's unfortunately no longet possible to force the
>kernel to use the default driver, or is there a module option?
> ---
> ProblemType: Bug
>AlsaVersion: Advanced Linux Sound Architecture Driver Version
>k5.0.0-23-generic.
>AplayDevices: Error: [Errno 2] No such file or directory: 'aplay':
>'aplay'
> ApportVersion: 2.20.9-0ubuntu7.7
> Architecture: amd64
>ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord':
>'arecord'
>AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path',
>'/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/hwC0D0',
>'/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p',
>'/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p',
>'/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
>Card0.Amixer.info: Error: [Errno 2] No such file or directory:
>'amixer': 'amixer'
>Card0.Amixer.values: Error: [Errno 2] No such file or directory:
>'amixer': 'amixer'
> DistroRelease: Ubuntu 18.04
> InstallationDate: Installed on 2017-09-12 (690 days ago)
>InstallationMedia: Ubuntu-Server 16.04.3 LTS "Xenial Xerus" - Release
>amd64 (20170801)
> Lsusb:
> Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
>Bus 001 Device 006: ID 0bda:2838 Realtek Semiconductor Corp. RTL2838
>DVB-T
> Bus 001 Device 005: ID 8087:0a2a Intel Corp.
> Bus 001 Device 003: ID 1a40:0101 Terminus Technology Inc. Hub
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> MachineType: ZOTAC ZBOX-CI323NANO
> Package: linux (not installed)
> ProcEnviron:
> TERM=cygwin
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcFB: 0 inteldrmfb
>ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-23-generic
>root=UUID=e5aafb31-5d5d-4f35-bd44-b3965316331a ro net.ifnames=0
> ProcVersionSignature: Ubuntu 5.0.0-23.24~18.04.1-generic 5.0.15
> RelatedPackageVersions:
> linux-restricted-modules-5.0.0-23-generic N/A
> linux-backports-modules-5.0.0-23-generic N/A
> linux-firmware 1.173.9
> RfKill: Error: [Errno 2] No such file or directory: 'rfkill': 'rfkill'
> Tags: bionic
> Uname: Linux 5.0.0-23-generic x86_64
> UpgradeStatus: Upgraded to bionic on 2018-08-15 (353 days ago)
> UserGroups:
>
> _MarkForUpload: True
> dmi.bios.date: 03/07/2017
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: B301P021
> dmi.board.asset.tag: N/A
> dmi.board.name: ZBOX-CI323NANO
> dmi.board.vendor: ZOTAC
> dmi.board.version: XX
> dmi.chassis.asset.tag: Default string
> dmi.chassis.type: 2
> dmi.chassis.vendor: Default string
> dmi.chassis.version: Default string
>dmi.modalias:
>dmi:bvnAmericanMegatrendsInc.:bvrB301P021:bd03/07/2017:svnZOTAC:pnZBOX-CI323NANO:pvrXX:rvnZOTAC:rnZBOX-CI323NANO:rvrXX:cvnDefaultstring:ct2:cvrDefaultstring:
> dmi.product.family: N/A
> dmi.product.name: ZBOX-CI323NANO
> dmi.product.sku: N/A
> dmi.product.version: XX
> dmi.sys.vendor: ZOTAC
>
>To manage notifications about this bug go to:
>https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1838886/+subscriptions

--
Uwe Schindler
Achterdiek 19, 28357 Bremen
https://www.thetaphi.de

Ok, I will try newer kernel on the weekend. Until then I can't check it. Sorry.

Uwe

Am August 5, 2019 12:55:30 PM UTC schrieb Kai-Heng Feng <kai.heng.feng@canonical.com>:
>I asked that because I've observed that on my machine if I reboot the
>system from older kernel.
>New kernels have a fix for USB2 LPM shutdown, exactly for issues like
>this one.
>
>-- 
>You received this bug notification because you are subscribed to the
>bug
>report.
>https://bugs.launchpad.net/bugs/1838886
>
>Title:
>  New ID in ums-realtek module breaks cardreader
>
>Status in linux package in Ubuntu:
>  Confirmed
>
>Bug description:
>  When installing the latest HWE stack (Linux 5.0) to Ubuntu 18.04, the
> Realtek cardreader in my ZOTAC ZBOX-CI323NANO stops working correctly.
>
>  Previously it accepted SD cards all the time. Now it looks like you
>  have to insert the card on booting or shortly after booting to access
>  it. If you wait longer, it no longer detects the card. The reason for
> this can be found in the kernel log (dmes). On boot it seems to detect
>  a card in the reader, although there is none. After a while it says
>  "Read capacity failed" and "scsi 2:0:0:0: rejecting I/O to dead
>  device" and then resets the device. It tries this 3 times and then
>  gives up completely. After that any real device plugged is no longer
>  detected.
>
>  The device is:  idVendor=0bda, idProduct=0153, bcdDevice=57.13
>
>  Support for this was added in mainline kernel:
>https://github.com/torvalds/linux/commit/1a6dd3fea131276a4fc44ae77b0f471b0b473577
>
>  And this seems to be backported to 5.0 kernel in Ubuntu 18.04 HWE
>  stack.
>
>  Full log on boot (no card inserted):
>
>[    3.689559] usb 1-5.1: new high-speed USB device number 4 using
>xhci_hcd
>[    3.898312] usb 1-5.1: New USB device found, idVendor=0bda,
>idProduct=0153, bcdDevice=57.13
>[    3.898316] usb 1-5.1: New USB device strings: Mfr=1, Product=2,
>SerialNumber=3
>  [    3.898319] usb 1-5.1: Product: USB2.0-CRW
>  [    3.898322] usb 1-5.1: Manufacturer: Generic
>  [    3.898324] usb 1-5.1: SerialNumber: 20120926571200000
>  [    3.911571] usbcore: registered new interface driver usb-storage
>  [    3.914796] usbcore: registered new interface driver uas
> [    3.917676] ums-realtek 1-5.1:1.0: USB Mass Storage device detected
>  [    3.924478] scsi host2: usb-storage 1-5.1:1.0
>  [    3.924649] usbcore: registered new interface driver ums-realtek
>  [...]
> [   13.477360] ums-realtek 1-5.1:1.0: USB Mass Storage device detected
>  [   13.509592] scsi host2: usb-storage 1-5.1:1.0
>[   14.544213] scsi 2:0:0:0: Direct-Access     Generic- SD/MMC/MS PRO  
> 1.00 PQ: 0 ANSI: 4
>  [   14.545237] sd 2:0:0:0: Attached scsi generic sg1 type 0
>  [   14.549430] sd 2:0:0:0: [sdb] Attached SCSI removable disk
>  [  170.961728] scsi 2:0:0:0: rejecting I/O to dead device
>[  170.962069] scsi 2:0:0:0: [sdb] Read Capacity(10) failed: Result:
>hostbyte=DID_OK driverbyte=DRIVER_ERROR
>  [  170.962073] scsi 2:0:0:0: [sdb] Sense not available.
>[  171.985846] usb 1-5.1: new high-speed USB device number 8 using
>xhci_hcd
>[  172.194299] usb 1-5.1: New USB device found, idVendor=0bda,
>idProduct=0153, bcdDevice=57.13
>[  172.194317] usb 1-5.1: New USB device strings: Mfr=1, Product=2,
>SerialNumber=3
>  [  172.194327] usb 1-5.1: Product: USB2.0-CRW
>  [  172.194338] usb 1-5.1: Manufacturer: Generic
>  [  172.194346] usb 1-5.1: SerialNumber: 20120926571200000
> [  172.200625] ums-realtek 1-5.1:1.0: USB Mass Storage device detected
>  [  172.212503] scsi host2: usb-storage 1-5.1:1.0
>[  173.233036] scsi 2:0:0:0: Direct-Access     Generic- SD/MMC/MS PRO  
> 1.00 PQ: 0 ANSI: 4
>  [  173.233796] sd 2:0:0:0: Attached scsi generic sg1 type 0
>  [  173.239620] sd 2:0:0:0: [sdb] Attached SCSI removable disk
>  [  329.654468] usb 1-5.1: USB disconnect, device number 8
>  [  329.665905] scsi 2:0:0:0: rejecting I/O to dead device
>[  329.665970] scsi 2:0:0:0: [sdb] Read Capacity(10) failed: Result:
>hostbyte=DID_OK driverbyte=DRIVER_ERROR
>  [  329.665976] scsi 2:0:0:0: [sdb] Sense not available.
>[  330.701685] usb 1-5.1: new high-speed USB device number 9 using
>xhci_hcd
>[  330.910415] usb 1-5.1: New USB device found, idVendor=0bda,
>idProduct=0153, bcdDevice=57.13
>[  330.910433] usb 1-5.1: New USB device strings: Mfr=1, Product=2,
>SerialNumber=3
>  [  330.910444] usb 1-5.1: Product: USB2.0-CRW
>  [  330.910455] usb 1-5.1: Manufacturer: Generic
>  [  330.910463] usb 1-5.1: SerialNumber: 20120926571200000
> [  330.917013] ums-realtek 1-5.1:1.0: USB Mass Storage device detected
>  [  330.932295] scsi host2: usb-storage 1-5.1:1.0
>[  331.952829] scsi 2:0:0:0: Direct-Access     Generic- SD/MMC/MS PRO  
> 1.00 PQ: 0 ANSI: 4
>  [  331.953686] sd 2:0:0:0: Attached scsi generic sg1 type 0
>  [  331.960126] sd 2:0:0:0: [sdb] Attached SCSI removable disk
>  [  488.343981] usb 1-5.1: USB disconnect, device number 9
>  [  488.354292] scsi 2:0:0:0: rejecting I/O to dead device
>[  488.356453] scsi 2:0:0:0: [sdb] Read Capacity(10) failed: Result:
>hostbyte=DID_OK driverbyte=DRIVER_ERROR
>  [  488.356458] scsi 2:0:0:0: [sdb] Sense not available.
>
>  After time 488, any SD card inserted is no longer detected, because
>  driver gave up.
>
>  Please revert adding the device with idVendor=0bda, idProduct=0153 to
>  ums-realtek and let it be handled by default driver and please also
>  report this bug upstream.
>
>After this change it's unfortunately no longet possible to force the
>kernel to use the default driver, or is there a module option?
>  --- 
>  ProblemType: Bug
>AlsaVersion: Advanced Linux Sound Architecture Driver Version
>k5.0.0-23-generic.
>AplayDevices: Error: [Errno 2] No such file or directory: 'aplay':
>'aplay'
>  ApportVersion: 2.20.9-0ubuntu7.7
>  Architecture: amd64
>ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord':
>'arecord'
>AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path',
>'/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/hwC0D0',
>'/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p',
>'/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p',
>'/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
>Card0.Amixer.info: Error: [Errno 2] No such file or directory:
>'amixer': 'amixer'
>Card0.Amixer.values: Error: [Errno 2] No such file or directory:
>'amixer': 'amixer'
>  DistroRelease: Ubuntu 18.04
>  InstallationDate: Installed on 2017-09-12 (690 days ago)
>InstallationMedia: Ubuntu-Server 16.04.3 LTS "Xenial Xerus" - Release
>amd64 (20170801)
>  Lsusb:
>   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
>Bus 001 Device 006: ID 0bda:2838 Realtek Semiconductor Corp. RTL2838
>DVB-T
>   Bus 001 Device 005: ID 8087:0a2a Intel Corp. 
>   Bus 001 Device 003: ID 1a40:0101 Terminus Technology Inc. Hub
>   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>  MachineType: ZOTAC ZBOX-CI323NANO
>  Package: linux (not installed)
>  ProcEnviron:
>   TERM=cygwin
>   PATH=(custom, no user)
>   XDG_RUNTIME_DIR=<set>
>   LANG=en_US.UTF-8
>   SHELL=/bin/bash
>  ProcFB: 0 inteldrmfb
>ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-23-generic
>root=UUID=e5aafb31-5d5d-4f35-bd44-b3965316331a ro net.ifnames=0
>  ProcVersionSignature: Ubuntu 5.0.0-23.24~18.04.1-generic 5.0.15
>  RelatedPackageVersions:
>   linux-restricted-modules-5.0.0-23-generic N/A
>   linux-backports-modules-5.0.0-23-generic  N/A
>   linux-firmware                            1.173.9
> RfKill: Error: [Errno 2] No such file or directory: 'rfkill': 'rfkill'
>  Tags:  bionic
>  Uname: Linux 5.0.0-23-generic x86_64
>  UpgradeStatus: Upgraded to bionic on 2018-08-15 (353 days ago)
>  UserGroups:
>   
>  _MarkForUpload: True
>  dmi.bios.date: 03/07/2017
>  dmi.bios.vendor: American Megatrends Inc.
>  dmi.bios.version: B301P021
>  dmi.board.asset.tag: N/A
>  dmi.board.name: ZBOX-CI323NANO
>  dmi.board.vendor: ZOTAC
>  dmi.board.version: XX
>  dmi.chassis.asset.tag: Default string
>  dmi.chassis.type: 2
>  dmi.chassis.vendor: Default string
>  dmi.chassis.version: Default string
>dmi.modalias:
>dmi:bvnAmericanMegatrendsInc.:bvrB301P021:bd03/07/2017:svnZOTAC:pnZBOX-CI323NANO:pvrXX:rvnZOTAC:rnZBOX-CI323NANO:rvrXX:cvnDefaultstring:ct2:cvrDefaultstring:
>  dmi.product.family: N/A
>  dmi.product.name: ZBOX-CI323NANO
>  dmi.product.sku: N/A
>  dmi.product.version: XX
>  dmi.sys.vendor: ZOTAC
>
>To manage notifications about this bug go to:
>https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1838886/+subscriptions

--
Uwe Schindler
Achterdiek 19, 28357 Bremen
https://www.thetaphi.de

Ubuntulinux package

Comment 25 for bug 1838886

Ubuntu
linux package