| 2018-03-20 18:13:42 |
Leonardo Müller |
bug |
|
|
added bug |
| 2018-03-20 18:30:15 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Confirmed |
|
| 2018-03-20 20:15:04 |
Joseph Salisbury |
linux (Ubuntu): importance |
Undecided |
Medium |
|
| 2018-03-20 20:15:07 |
Joseph Salisbury |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2018-03-21 13:13:09 |
Leonardo Müller |
attachment added |
|
dmesg_falhou_mas_ligou.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1757218/+attachment/5085831/+files/dmesg_falhou_mas_ligou.txt |
|
| 2018-03-21 15:54:37 |
Leonardo Müller |
tags |
amd64 apport-bug bionic |
amd64 apport-bug bionic kernel-fixed-upstream |
|
| 2018-03-21 15:55:02 |
Leonardo Müller |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2018-03-27 01:05:19 |
Leonardo Müller |
bug watch added |
|
https://bugzilla.redhat.com/show_bug.cgi?id=1514836 |
|
| 2018-03-27 16:00:48 |
Leonardo Müller |
attachment added |
|
bisect_wireless_bt_panic_log.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1757218/+attachment/5092474/+files/bisect_wireless_bt_panic_log.txt |
|
| 2018-03-27 20:39:55 |
Leonardo Müller |
attachment added |
|
diff_415_416rc2+.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1757218/+attachment/5092727/+files/diff_415_416rc2+.txt |
|
| 2018-03-27 20:40:36 |
Leonardo Müller |
attachment added |
|
diff_415_416rc7.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1757218/+attachment/5092728/+files/diff_415_416rc7.txt |
|
| 2018-04-17 18:52:42 |
Leonardo Müller |
attachment added |
|
dmesg_falha.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1757218/+attachment/5119844/+files/dmesg_falha.txt |
|
| 2018-04-17 18:53:02 |
Leonardo Müller |
attachment added |
|
dmesg_ok.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1757218/+attachment/5119845/+files/dmesg_ok.txt |
|
| 2018-04-17 19:52:34 |
Leonardo Müller |
attachment added |
|
netconsole15.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1757218/+attachment/5119900/+files/netconsole15.log |
|
| 2018-05-10 14:27:42 |
Leonardo Müller |
attachment added |
|
Netconsole https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1757218/+attachment/5137254/+files/netconsole002.log |
|
| 2018-12-23 07:03:39 |
Kai-Heng Feng |
linux (Ubuntu): assignee |
|
Kai-Heng Feng (kaihengfeng) |
|
| 2019-06-10 07:23:00 |
Kai-Heng Feng |
description |
Sometimes, the Wireless Network Card QCA9377 is not recognized on boot. This caused, on prior versions, a kernel panic at boot. With Bionic, the system boots but is unable to use wireless network. On dmesg there are messages like:
[ 2.680590] usb 1-7: new full-speed USB device number 7 using xhci_hcd
[ 2.808640] usb 1-7: device descriptor read/64, error -71
[ 3.044337] usb 1-7: device descriptor read/64, error -71
[ 3.280064] usb 1-7: new full-speed USB device number 8 using xhci_hcd
[ 3.408245] usb 1-7: device descriptor read/64, error -71
[ 3.644244] usb 1-7: device descriptor read/64, error -71
[ 3.752193] usb usb1-port7: attempt power cycle
[ 4.404591] usb 1-7: new full-speed USB device number 9 using xhci_hcd
[ 4.404904] usb 1-7: Device not responding to setup address.
[ 4.612478] usb 1-7: Device not responding to setup address.
[ 4.820588] usb 1-7: device not accepting address 9, error -71
[ 4.948591] usb 1-7: new full-speed USB device number 10 using xhci_hcd
[ 4.949109] usb 1-7: Device not responding to setup address.
[ 5.156893] usb 1-7: Device not responding to setup address.
[ 5.364589] usb 1-7: device not accepting address 10, error -71
[ 5.364655] usb usb1-port7: unable to enumerate USB device
And lspci and lsusb don't show the wireless network card. The alternative is to turn the system off. Reboot don't work and reboot to Windows 10 also don't. The system must be powered off to restore functionality. Then, on the next boot, it works properly.
However, after the system is turned off, it may cause the issue again. This is not 100% consistent, but mostly it cycles between powering off and powering on the notebook as:
Work -> Don't work -> Work -> Don't work
On Windows 10 this doesn't happen but when happens on Ubuntu, it's possible to reboot and see the status on Windows 10 too: on Device Manager it's shown a unidentified USB device at 1-7. Sometimes, on Windows 10's Network Devices it's shown, instead of the QCA9377, from four to six different devices with generic names and Bluetooth and/or Wireless don't work.
When turning Ubuntu off, there are messages that appears a few instants before the system is turned off:
Mar 18 18:27:26 usuario-Lenovo-ideapad-310-14ISK kernel: [14146.403388] ath10k_pci 0000:02:00.0: failed to install key for vdev 0 peer xx:xx:xx:xx:xx:xx: -110
Mar 18 18:27:26 usuario-Lenovo-ideapad-310-14ISK kernel: [14146.403399] wlp2s0: failed to remove key (0, xx:xx:xx:xx:xx:xx) from hardware (-110)
Generally, only the second message appears (but both are recorded on kern.log). The MAC adress is the one from the router, not from the wireless card.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-12-generic 4.15.0-12.13
ProcVersionSignature: Ubuntu 4.15.0-12.13-generic 4.15.7
Uname: Linux 4.15.0-12-generic x86_64
ApportVersion: 2.20.8-0ubuntu10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: usuario 1364 F.... pulseaudio
/dev/snd/seq: usuario 1258 F.... timidity
CurrentDesktop: XFCE
Date: Tue Mar 20 14:43:42 2018
HibernationDevice: RESUME=UUID=9f36068f-c6d6-4fd6-87d5-46f1f5247563
InstallationDate: Installed on 2017-06-13 (279 days ago)
InstallationMedia: Xubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
MachineType: LENOVO 80UG
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-12-generic.efi.signed root=UUID=6b4ae5c0-c78c-49a6-a1ba-029192618a7a ro quiet
RelatedPackageVersions:
linux-restricted-modules-4.15.0-12-generic N/A
linux-backports-modules-4.15.0-12-generic N/A
linux-firmware 1.173
SourcePackage: linux
UpgradeStatus: Upgraded to bionic on 2017-10-20 (151 days ago)
dmi.bios.date: 07/10/2017
dmi.bios.vendor: LENOVO
dmi.bios.version: 0XCN43WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: Toronto 4A2
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40679 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ideapad 310-14ISK
dmi.modalias: dmi:bvnLENOVO:bvr0XCN43WW:bd07/10/2017:svnLENOVO:pn80UG:pvrLenovoideapad310-14ISK:rvnLENOVO:rnToronto4A2:rvrSDK0J40679WIN:cvnLENOVO:ct10:cvrLenovoideapad310-14ISK:
dmi.product.family: IDEAPAD
dmi.product.name: 80UG
dmi.product.version: Lenovo ideapad 310-14ISK
dmi.sys.vendor: LENOVO |
=== SRU Justification ===
[Impact]
Qualcomm WiFi/Bluetooth may disappear after boot.
[Fix]
Disable USB2 LPM at shutdown phase, to prevent it from lingering in LPM
L1. Pull back the device to full power before shutdown imitates the
behavior on Windows.
[Test]
The affected user confimed it fixes the issue.
I can also confirm that
a) The power drain in S5 is much lower,
b) Both WiFi and Bluetooth are always present during reboot stress test.
[Regression Potential]
Low. Only a limited number of USB2 devices that support LPM.
=== Original Bug Report ===
Sometimes, the Wireless Network Card QCA9377 is not recognized on boot. This caused, on prior versions, a kernel panic at boot. With Bionic, the system boots but is unable to use wireless network. On dmesg there are messages like:
[ 2.680590] usb 1-7: new full-speed USB device number 7 using xhci_hcd
[ 2.808640] usb 1-7: device descriptor read/64, error -71
[ 3.044337] usb 1-7: device descriptor read/64, error -71
[ 3.280064] usb 1-7: new full-speed USB device number 8 using xhci_hcd
[ 3.408245] usb 1-7: device descriptor read/64, error -71
[ 3.644244] usb 1-7: device descriptor read/64, error -71
[ 3.752193] usb usb1-port7: attempt power cycle
[ 4.404591] usb 1-7: new full-speed USB device number 9 using xhci_hcd
[ 4.404904] usb 1-7: Device not responding to setup address.
[ 4.612478] usb 1-7: Device not responding to setup address.
[ 4.820588] usb 1-7: device not accepting address 9, error -71
[ 4.948591] usb 1-7: new full-speed USB device number 10 using xhci_hcd
[ 4.949109] usb 1-7: Device not responding to setup address.
[ 5.156893] usb 1-7: Device not responding to setup address.
[ 5.364589] usb 1-7: device not accepting address 10, error -71
[ 5.364655] usb usb1-port7: unable to enumerate USB device
And lspci and lsusb don't show the wireless network card. The alternative is to turn the system off. Reboot don't work and reboot to Windows 10 also don't. The system must be powered off to restore functionality. Then, on the next boot, it works properly.
However, after the system is turned off, it may cause the issue again. This is not 100% consistent, but mostly it cycles between powering off and powering on the notebook as:
Work -> Don't work -> Work -> Don't work
On Windows 10 this doesn't happen but when happens on Ubuntu, it's possible to reboot and see the status on Windows 10 too: on Device Manager it's shown a unidentified USB device at 1-7. Sometimes, on Windows 10's Network Devices it's shown, instead of the QCA9377, from four to six different devices with generic names and Bluetooth and/or Wireless don't work.
When turning Ubuntu off, there are messages that appears a few instants before the system is turned off:
Mar 18 18:27:26 usuario-Lenovo-ideapad-310-14ISK kernel: [14146.403388] ath10k_pci 0000:02:00.0: failed to install key for vdev 0 peer xx:xx:xx:xx:xx:xx: -110
Mar 18 18:27:26 usuario-Lenovo-ideapad-310-14ISK kernel: [14146.403399] wlp2s0: failed to remove key (0, xx:xx:xx:xx:xx:xx) from hardware (-110)
Generally, only the second message appears (but both are recorded on kern.log). The MAC adress is the one from the router, not from the wireless card.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-12-generic 4.15.0-12.13
ProcVersionSignature: Ubuntu 4.15.0-12.13-generic 4.15.7
Uname: Linux 4.15.0-12-generic x86_64
ApportVersion: 2.20.8-0ubuntu10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: usuario 1364 F.... pulseaudio
/dev/snd/seq: usuario 1258 F.... timidity
CurrentDesktop: XFCE
Date: Tue Mar 20 14:43:42 2018
HibernationDevice: RESUME=UUID=9f36068f-c6d6-4fd6-87d5-46f1f5247563
InstallationDate: Installed on 2017-06-13 (279 days ago)
InstallationMedia: Xubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
MachineType: LENOVO 80UG
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-12-generic.efi.signed root=UUID=6b4ae5c0-c78c-49a6-a1ba-029192618a7a ro quiet
RelatedPackageVersions:
linux-restricted-modules-4.15.0-12-generic N/A
linux-backports-modules-4.15.0-12-generic N/A
linux-firmware 1.173
SourcePackage: linux
UpgradeStatus: Upgraded to bionic on 2017-10-20 (151 days ago)
dmi.bios.date: 07/10/2017
dmi.bios.vendor: LENOVO
dmi.bios.version: 0XCN43WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: Toronto 4A2
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40679 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ideapad 310-14ISK
dmi.modalias: dmi:bvnLENOVO:bvr0XCN43WW:bd07/10/2017:svnLENOVO:pn80UG:pvrLenovoideapad310-14ISK:rvnLENOVO:rnToronto4A2:rvrSDK0J40679WIN:cvnLENOVO:ct10:cvrLenovoideapad310-14ISK:
dmi.product.family: IDEAPAD
dmi.product.name: 80UG
dmi.product.version: Lenovo ideapad 310-14ISK
dmi.sys.vendor: LENOVO |
|
| 2019-06-10 10:30:10 |
AceLan Kao |
bug task added |
|
linux-oem (Ubuntu) |
|
| 2019-06-10 10:30:21 |
AceLan Kao |
nominated for series |
|
Ubuntu Bionic |
|
| 2019-06-10 10:30:21 |
AceLan Kao |
bug task added |
|
linux (Ubuntu Bionic) |
|
| 2019-06-10 10:30:21 |
AceLan Kao |
bug task added |
|
linux-oem (Ubuntu Bionic) |
|
| 2019-06-10 10:30:32 |
AceLan Kao |
linux-oem (Ubuntu): status |
New |
Invalid |
|
| 2019-06-10 10:30:38 |
AceLan Kao |
linux-oem (Ubuntu Bionic): status |
New |
Fix Committed |
|
| 2019-06-13 23:14:48 |
Terry Rudd |
bug |
|
|
added subscriber Terry Rudd |
| 2019-06-17 17:56:00 |
Seth Forshee |
linux (Ubuntu): status |
Confirmed |
Fix Committed |
|
| 2019-06-17 19:54:57 |
Launchpad Janitor |
linux-oem (Ubuntu Bionic): status |
Fix Committed |
Fix Released |
|
| 2019-06-17 23:04:53 |
Launchpad Janitor |
linux-oem (Ubuntu): status |
Invalid |
Fix Released |
|
| 2019-06-17 23:05:05 |
Launchpad Janitor |
linux-oem (Ubuntu): status |
Invalid |
Fix Released |
|
| 2019-06-28 12:14:21 |
Stefan Bader |
nominated for series |
|
Ubuntu Disco |
|
| 2019-06-28 12:14:21 |
Stefan Bader |
bug task added |
|
linux (Ubuntu Disco) |
|
| 2019-06-28 12:14:21 |
Stefan Bader |
bug task added |
|
linux-oem (Ubuntu Disco) |
|
| 2019-06-28 12:14:21 |
Stefan Bader |
nominated for series |
|
Ubuntu Cosmic |
|
| 2019-06-28 12:14:21 |
Stefan Bader |
bug task added |
|
linux (Ubuntu Cosmic) |
|
| 2019-06-28 12:14:21 |
Stefan Bader |
bug task added |
|
linux-oem (Ubuntu Cosmic) |
|
| 2019-06-28 12:14:32 |
Stefan Bader |
linux-oem (Ubuntu Cosmic): status |
New |
Invalid |
|
| 2019-06-28 12:14:36 |
Stefan Bader |
linux-oem (Ubuntu Disco): status |
New |
Invalid |
|
| 2019-06-28 12:20:18 |
Stefan Bader |
linux (Ubuntu Bionic): importance |
Undecided |
Medium |
|
| 2019-06-28 12:20:23 |
Stefan Bader |
linux (Ubuntu Cosmic): importance |
Undecided |
Medium |
|
| 2019-06-28 12:20:27 |
Stefan Bader |
linux (Ubuntu Disco): importance |
Undecided |
Medium |
|
| 2019-07-02 09:06:37 |
Kleber Sacilotto de Souza |
linux (Ubuntu Bionic): status |
New |
Fix Committed |
|
| 2019-07-02 09:06:39 |
Kleber Sacilotto de Souza |
linux (Ubuntu Cosmic): status |
New |
Fix Committed |
|
| 2019-07-02 09:06:41 |
Kleber Sacilotto de Souza |
linux (Ubuntu Disco): status |
New |
Fix Committed |
|
| 2019-07-03 11:02:59 |
Ubuntu Kernel Bot |
tags |
amd64 apport-bug bionic kernel-fixed-upstream |
amd64 apport-bug bionic kernel-fixed-upstream verification-needed-disco |
|
| 2019-07-03 13:02:41 |
Ubuntu Kernel Bot |
tags |
amd64 apport-bug bionic kernel-fixed-upstream verification-needed-disco |
amd64 apport-bug bionic kernel-fixed-upstream verification-needed-cosmic verification-needed-disco |
|
| 2019-07-03 13:07:17 |
Ubuntu Kernel Bot |
tags |
amd64 apport-bug bionic kernel-fixed-upstream verification-needed-cosmic verification-needed-disco |
amd64 apport-bug bionic kernel-fixed-upstream verification-needed-bionic verification-needed-cosmic verification-needed-disco |
|
| 2019-07-03 18:55:04 |
Leonardo Müller |
tags |
amd64 apport-bug bionic kernel-fixed-upstream verification-needed-bionic verification-needed-cosmic verification-needed-disco |
amd64 apport-bug bionic kernel-fixed-upstream verification-done-bionic verification-needed-cosmic verification-needed-disco |
|
| 2019-07-04 03:57:23 |
Kai-Heng Feng |
tags |
amd64 apport-bug bionic kernel-fixed-upstream verification-done-bionic verification-needed-cosmic verification-needed-disco |
amd64 apport-bug bionic kernel-fixed-upstream verification-done-bionic verification-done-cosmic verification-done-disco |
|
| 2019-07-08 09:39:46 |
Launchpad Janitor |
linux-oem (Ubuntu Cosmic): status |
Invalid |
Fix Released |
|
| 2019-07-08 09:39:46 |
Launchpad Janitor |
cve linked |
|
2019-11478 |
|
| 2019-07-08 09:39:46 |
Launchpad Janitor |
cve linked |
|
2019-11479 |
|
| 2019-07-08 09:40:07 |
Launchpad Janitor |
linux-oem (Ubuntu Disco): status |
Invalid |
Fix Released |
|
| 2019-07-15 22:40:05 |
Launchpad Janitor |
linux (Ubuntu): status |
Fix Committed |
Fix Released |
|
| 2019-07-22 10:53:34 |
Launchpad Janitor |
linux (Ubuntu Bionic): status |
Fix Committed |
Fix Released |
|
| 2019-07-22 10:53:34 |
Launchpad Janitor |
cve linked |
|
2018-12126 |
|
| 2019-07-22 10:53:34 |
Launchpad Janitor |
cve linked |
|
2018-12127 |
|
| 2019-07-22 10:53:34 |
Launchpad Janitor |
cve linked |
|
2018-12130 |
|
| 2019-07-22 10:53:34 |
Launchpad Janitor |
cve linked |
|
2019-11085 |
|
| 2019-07-22 10:53:34 |
Launchpad Janitor |
cve linked |
|
2019-11091 |
|
| 2019-07-22 10:53:34 |
Launchpad Janitor |
cve linked |
|
2019-11815 |
|
| 2019-07-22 10:53:34 |
Launchpad Janitor |
cve linked |
|
2019-11833 |
|
| 2019-07-22 10:53:34 |
Launchpad Janitor |
cve linked |
|
2019-11884 |
|
| 2019-07-23 05:25:24 |
Launchpad Janitor |
linux (Ubuntu Disco): status |
Fix Committed |
Fix Released |
|
| 2019-07-23 05:28:33 |
Launchpad Janitor |
linux (Ubuntu Disco): status |
Fix Committed |
Fix Released |
|
| 2019-08-22 16:17:59 |
Ubuntu Kernel Bot |
tags |
amd64 apport-bug bionic kernel-fixed-upstream verification-done-bionic verification-done-cosmic verification-done-disco |
amd64 apport-bug bionic kernel-fixed-upstream verification-done-bionic verification-done-cosmic verification-done-disco verification-needed-xenial |
|
