'Precision Track Pad' not detected as input source

Bug #1778282 reported by Morgan Gallant on 2018-06-22
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Status tracked in Cosmic
Cosmic
Medium
Unassigned

Bug Description

I own the Razer Blade 15 (2018) laptop with the Microsoft Precision Track pad, and the 4.16 or the 4.17 kernel was not able to detect the track pad.

I do believe that this is affecting all Razer Blade 15 laptops, due to the nature of the issue.

I tried both the 4.16 and 4.17 kernel, both did not detect the track pad. However, the 4.17 kernel didn't work with my WiFi card, so went back to 4.16.

I have included my ~/dmesg, ~/devices, /var/log/Xorg.0.log. Just going through it myself, it appears that 'Razer Razer Blade' is sometimes being tagged as a mouse ([ 326.038] (II) event11 - Razer Razer Blade: is tagged by udev as: Mouse). Weird.
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-06-22 (0 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
Tags: bionic
Uname: Linux 4.16.0-041600-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-06-22 (3 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
Tags: bionic
Uname: Linux 4.18.0-041800rc2-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1778282

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete

apport information

tags: added: apport-collected bionic
description: updated
Morgan Gallant (mgallant) wrote :

Reported on bugzilla.kernel.org/ as per recommendations of apport-collect. Please close.

Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.18 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.18-rc2

Changed in linux (Ubuntu):
importance: Undecided → Medium
tags: added: cosmic kernel-da-key
Morgan Gallant (mgallant) wrote :

apport information

description: updated
Morgan Gallant (mgallant) wrote :

Installed Kernel v4.18 rc2. Bug was not fixed, therefore adding tag "kernel-bug-exists-upstream". I also added the apport information, so I will mark the bug as "Confirmed".

Thanks for your continued support!

Best Regards, Morgan

Changed in linux (Ubuntu Cosmic):
status: Incomplete → Confirmed
tags: added: kernel-bug-exists-upstream
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