| 2021-01-16 12:34:36 |
crysman |
bug |
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added bug |
| 2021-01-16 12:35:26 |
crysman |
description |
Recently, external microphone has stopped working while using classic wired audio combo jack headset.
Basics:
1) Headset's microphone works fine both in MS Windows on the same machine and on older Xubuntu on another machine.
2) Internal laptop mic works normally.
3) Yes, I have mic unmuted in settings.
I've followed whole step1 from this troubleshoot guide:
https://help.ubuntu.com/community/SoundTroubleshootingProcedure
Did not help.
There are more informationhttps://askubuntu.com/questions/1305942/external-headset-microphone-not-working-on-ubuntu-20-10-not-even-wired-cable-h with screenshot here:
ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: pulseaudio 1:13.99.2-1ubuntu2.1
ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
Uname: Linux 5.8.0-38-generic x86_64
ApportVersion: 2.20.11-0ubuntu50.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: crysman 2301 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Jan 16 13:31:13 2021
InstallationDate: Installed on 2020-06-19 (210 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
SourcePackage: pulseaudio
UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
dmi.bios.date: 07/17/2020
dmi.bios.release: 1.5
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.05
dmi.board.name: Caboom_IL
dmi.board.vendor: IL
dmi.board.version: V1.05
dmi.chassis.type: 31
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.05
dmi.ec.firmware.release: 1.2
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
dmi.product.family: Spin 5
dmi.product.name: Spin SP513-54N
dmi.product.sku: 0000000000000000
dmi.product.version: V1.05
dmi.sys.vendor: Acer |
Recently, external microphone has stopped working while using classic wired audio combo jack headset.
Basics:
1) Headset's microphone works fine both in MS Windows on the same machine and on older Xubuntu on another machine.
2) Internal laptop mic works normally.
3) Yes, I have mic unmuted in settings.
I've followed whole step1 from this troubleshoot guide:
https://help.ubuntu.com/community/SoundTroubleshootingProcedure
Did not help.
There are more information with screenshots here: https://askubuntu.com/questions/1305942/external-headset-microphone-not-working-on-ubuntu-20-10-not-even-wired-cable-h:
ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: pulseaudio 1:13.99.2-1ubuntu2.1
ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
Uname: Linux 5.8.0-38-generic x86_64
ApportVersion: 2.20.11-0ubuntu50.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: crysman 2301 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Jan 16 13:31:13 2021
InstallationDate: Installed on 2020-06-19 (210 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
SourcePackage: pulseaudio
UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
dmi.bios.date: 07/17/2020
dmi.bios.release: 1.5
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.05
dmi.board.name: Caboom_IL
dmi.board.vendor: IL
dmi.board.version: V1.05
dmi.chassis.type: 31
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.05
dmi.ec.firmware.release: 1.2
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
dmi.product.family: Spin 5
dmi.product.name: Spin SP513-54N
dmi.product.sku: 0000000000000000
dmi.product.version: V1.05
dmi.sys.vendor: Acer |
|
| 2021-01-23 14:30:50 |
crysman |
bug watch added |
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https://bugzilla.kernel.org/show_bug.cgi?id=195457 |
|
| 2021-01-25 02:19:07 |
Daniel van Vugt |
summary |
external headset microphone not working on Ubuntu 20.10 (not even wired, cable headset) |
[Acer Spin 5 - SP513-54N] External headset microphone not working on Ubuntu 20.10 (not even wired, cable headset) |
|
| 2021-02-17 15:38:35 |
Launchpad Janitor |
pulseaudio (Ubuntu): status |
New |
Confirmed |
|
| 2021-02-26 07:47:50 |
crysman |
bug watch added |
|
https://bugzilla.kernel.org/show_bug.cgi?id=211853 |
|
| 2021-02-26 08:59:57 |
Daniel van Vugt |
bug task added |
|
linux |
|
| 2021-02-26 09:00:36 |
Daniel van Vugt |
bug task added |
|
linux (Ubuntu) |
|
| 2021-02-26 09:00:42 |
Daniel van Vugt |
linux (Ubuntu): status |
New |
Confirmed |
|
| 2021-02-26 09:57:00 |
Bug Watch Updater |
linux: status |
Unknown |
Confirmed |
|
| 2021-02-26 09:57:00 |
Bug Watch Updater |
linux: importance |
Unknown |
Medium |
|
| 2021-07-29 08:42:38 |
Daniel van Vugt |
linux (Ubuntu): status |
Confirmed |
Won't Fix |
|
| 2021-07-29 08:42:42 |
Daniel van Vugt |
pulseaudio (Ubuntu): status |
Confirmed |
Won't Fix |
|
| 2021-07-29 08:42:46 |
Daniel van Vugt |
bug |
|
|
added subscriber Daniel van Vugt |
| 2021-11-01 01:34:29 |
Daniel van Vugt |
linux (Ubuntu): status |
Won't Fix |
Confirmed |
|
| 2021-11-01 01:34:36 |
Daniel van Vugt |
tags |
amd64 apport-bug groovy |
amd64 apport-bug hirsute |
|
| 2021-11-01 01:34:43 |
Daniel van Vugt |
bug task deleted |
pulseaudio (Ubuntu) |
|
|
| 2021-11-01 01:34:56 |
Daniel van Vugt |
summary |
[Acer Spin 5 - SP513-54N] External headset microphone not working on Ubuntu 20.10 (not even wired, cable headset) |
[Acer Spin 5 - SP513-54N] External headset microphone not working on Ubuntu 21.04 (not even wired, cable headset) |
|
| 2021-11-10 03:16:14 |
Bug Watch Updater |
linux: status |
Confirmed |
Fix Released |
|
| 2021-11-19 04:27:35 |
Po-Hsu Lin |
nominated for series |
|
Ubuntu Hirsute |
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| 2021-11-19 04:27:35 |
Po-Hsu Lin |
bug task added |
|
linux (Ubuntu Hirsute) |
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| 2021-11-19 04:27:35 |
Po-Hsu Lin |
nominated for series |
|
Ubuntu Jammy |
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| 2021-11-19 04:27:35 |
Po-Hsu Lin |
bug task added |
|
linux (Ubuntu Jammy) |
|
| 2021-11-19 04:27:35 |
Po-Hsu Lin |
nominated for series |
|
Ubuntu Impish |
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| 2021-11-19 04:27:35 |
Po-Hsu Lin |
bug task added |
|
linux (Ubuntu Impish) |
|
| 2021-11-19 04:28:42 |
Po-Hsu Lin |
nominated for series |
|
Ubuntu Focal |
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| 2021-11-19 04:28:42 |
Po-Hsu Lin |
bug task added |
|
linux (Ubuntu Focal) |
|
| 2021-11-19 04:49:32 |
Po-Hsu Lin |
nominated for series |
|
Ubuntu Bionic |
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| 2021-11-19 04:49:32 |
Po-Hsu Lin |
bug task added |
|
linux (Ubuntu Bionic) |
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| 2021-11-19 04:49:41 |
Po-Hsu Lin |
linux (Ubuntu Jammy): status |
Confirmed |
In Progress |
|
| 2021-11-19 04:49:48 |
Po-Hsu Lin |
linux (Ubuntu Jammy): assignee |
|
Po-Hsu Lin (cypressyew) |
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| 2021-11-19 04:50:23 |
Po-Hsu Lin |
linux (Ubuntu Impish): assignee |
|
Po-Hsu Lin (cypressyew) |
|
| 2021-11-19 04:50:35 |
Po-Hsu Lin |
linux (Ubuntu Hirsute): assignee |
|
Po-Hsu Lin (cypressyew) |
|
| 2021-11-19 04:50:53 |
Po-Hsu Lin |
linux (Ubuntu Impish): status |
New |
In Progress |
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| 2021-11-19 04:51:51 |
Po-Hsu Lin |
linux (Ubuntu Focal): assignee |
|
Po-Hsu Lin (cypressyew) |
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| 2021-11-19 04:51:53 |
Po-Hsu Lin |
linux (Ubuntu Bionic): assignee |
|
Po-Hsu Lin (cypressyew) |
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| 2021-11-19 04:51:54 |
Po-Hsu Lin |
linux (Ubuntu Hirsute): status |
New |
In Progress |
|
| 2021-11-19 04:51:56 |
Po-Hsu Lin |
linux (Ubuntu Focal): status |
New |
In Progress |
|
| 2021-11-19 04:51:58 |
Po-Hsu Lin |
linux (Ubuntu Bionic): status |
New |
In Progress |
|
| 2021-11-19 10:42:23 |
Po-Hsu Lin |
bug |
|
|
added subscriber Po-Hsu Lin |
| 2021-12-28 08:47:59 |
Po-Hsu Lin |
linux (Ubuntu Focal): status |
In Progress |
Fix Committed |
|
| 2021-12-28 08:48:02 |
Po-Hsu Lin |
linux (Ubuntu Focal): assignee |
Po-Hsu Lin (cypressyew) |
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|
| 2021-12-28 09:02:32 |
Po-Hsu Lin |
linux (Ubuntu Hirsute): status |
In Progress |
Fix Committed |
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| 2021-12-28 09:02:34 |
Po-Hsu Lin |
linux (Ubuntu Impish): status |
In Progress |
Fix Committed |
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| 2021-12-28 09:02:36 |
Po-Hsu Lin |
linux (Ubuntu Hirsute): assignee |
Po-Hsu Lin (cypressyew) |
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| 2021-12-28 09:02:38 |
Po-Hsu Lin |
linux (Ubuntu Impish): assignee |
Po-Hsu Lin (cypressyew) |
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| 2021-12-28 09:04:01 |
Po-Hsu Lin |
linux (Ubuntu Jammy): status |
In Progress |
Fix Committed |
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| 2021-12-28 09:04:04 |
Po-Hsu Lin |
linux (Ubuntu Jammy): assignee |
Po-Hsu Lin (cypressyew) |
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| 2022-03-24 03:11:57 |
Po-Hsu Lin |
linux (Ubuntu Bionic): assignee |
Po-Hsu Lin (cypressyew) |
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|
| 2022-03-24 03:13:12 |
Po-Hsu Lin |
linux (Ubuntu Bionic): status |
In Progress |
New |
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| 2022-04-14 18:57:21 |
Bug Watch Updater |
linux: status |
Fix Released |
Confirmed |
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| 2022-04-19 05:08:53 |
Daniel van Vugt |
linux (Ubuntu Focal): status |
Fix Committed |
Fix Released |
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| 2022-04-19 05:08:57 |
Daniel van Vugt |
linux (Ubuntu Hirsute): status |
Fix Committed |
Won't Fix |
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| 2022-04-19 05:09:00 |
Daniel van Vugt |
linux (Ubuntu Impish): status |
Fix Committed |
Fix Released |
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| 2022-04-19 05:09:03 |
Daniel van Vugt |
linux (Ubuntu Jammy): status |
Fix Committed |
Fix Released |
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