| 2020-04-26 22:47:00 |
thidau |
bug |
|
|
added bug |
| 2020-04-26 22:56:56 |
thidau |
tags |
|
apport-collected focal |
|
| 2020-04-26 22:56:57 |
thidau |
description |
Issues with the screen going black for a second on certain events on a dell XPS 9370 2 in 1, especially when on battery.
Seems to be a known bug in arch (https://wiki.archlinux.org/index.php/Dell_XPS_13_2-in-1_(7390)).
Last 5.6.7 kernel tested and the issues has disappears but pb with sound card. |
Issues with the screen going black for a second on certain events on a dell XPS 9370 2 in 1, especially when on battery.
Seems to be a known bug in arch (https://wiki.archlinux.org/index.php/Dell_XPS_13_2-in-1_(7390)).
Last 5.6.7 kernel tested and the issues has disappears but pb with sound card.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: lucie 2232 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-04-25 (1 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Dell Inc. XPS 13 7390 2-in-1
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=056fd229-d014-4b3b-a581-1b646105d1ed ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
RelatedPackageVersions:
linux-restricted-modules-5.4.0-26-generic N/A
linux-backports-modules-5.4.0-26-generic N/A
linux-firmware 1.187
Tags: focal
Uname: Linux 5.4.0-26-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/02/2020
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.1
dmi.board.name: 06CDVY
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 31
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.3.1:bd03/02/2020:svnDellInc.:pnXPS1373902-in-1:pvr:rvnDellInc.:rn06CDVY:rvrA00:cvnDellInc.:ct31:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 7390 2-in-1
dmi.product.sku: 08B0
dmi.sys.vendor: Dell Inc. |
|
| 2020-04-26 22:56:58 |
thidau |
attachment added |
|
AlsaInfo.txt https://bugs.launchpad.net/bugs/1875254/+attachment/5361137/+files/AlsaInfo.txt |
|
| 2020-04-26 22:57:00 |
thidau |
attachment added |
|
CRDA.txt https://bugs.launchpad.net/bugs/1875254/+attachment/5361138/+files/CRDA.txt |
|
| 2020-04-26 22:57:02 |
thidau |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1875254/+attachment/5361139/+files/CurrentDmesg.txt |
|
| 2020-04-26 22:57:04 |
thidau |
attachment added |
|
IwConfig.txt https://bugs.launchpad.net/bugs/1875254/+attachment/5361140/+files/IwConfig.txt |
|
| 2020-04-26 22:57:06 |
thidau |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1875254/+attachment/5361141/+files/Lspci.txt |
|
| 2020-04-26 22:57:08 |
thidau |
attachment added |
|
Lspci-vt.txt https://bugs.launchpad.net/bugs/1875254/+attachment/5361142/+files/Lspci-vt.txt |
|
| 2020-04-26 22:57:10 |
thidau |
attachment added |
|
Lsusb.txt https://bugs.launchpad.net/bugs/1875254/+attachment/5361143/+files/Lsusb.txt |
|
| 2020-04-26 22:57:12 |
thidau |
attachment added |
|
Lsusb-t.txt https://bugs.launchpad.net/bugs/1875254/+attachment/5361144/+files/Lsusb-t.txt |
|
| 2020-04-26 22:57:13 |
thidau |
attachment added |
|
Lsusb-v.txt https://bugs.launchpad.net/bugs/1875254/+attachment/5361145/+files/Lsusb-v.txt |
|
| 2020-04-26 22:57:15 |
thidau |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1875254/+attachment/5361146/+files/ProcCpuinfo.txt |
|
| 2020-04-26 22:57:16 |
thidau |
attachment added |
|
ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1875254/+attachment/5361147/+files/ProcCpuinfoMinimal.txt |
|
| 2020-04-26 22:57:17 |
thidau |
attachment added |
|
ProcInterrupts.txt https://bugs.launchpad.net/bugs/1875254/+attachment/5361148/+files/ProcInterrupts.txt |
|
| 2020-04-26 22:57:19 |
thidau |
attachment added |
|
ProcModules.txt https://bugs.launchpad.net/bugs/1875254/+attachment/5361149/+files/ProcModules.txt |
|
| 2020-04-26 22:57:20 |
thidau |
attachment added |
|
PulseList.txt https://bugs.launchpad.net/bugs/1875254/+attachment/5361150/+files/PulseList.txt |
|
| 2020-04-26 22:57:21 |
thidau |
attachment added |
|
RfKill.txt https://bugs.launchpad.net/bugs/1875254/+attachment/5361151/+files/RfKill.txt |
|
| 2020-04-26 22:57:23 |
thidau |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1875254/+attachment/5361152/+files/UdevDb.txt |
|
| 2020-04-26 22:57:25 |
thidau |
attachment added |
|
WifiSyslog.txt https://bugs.launchpad.net/bugs/1875254/+attachment/5361153/+files/WifiSyslog.txt |
|
| 2020-04-26 23:00:12 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Confirmed |
|
| 2020-04-27 09:23:35 |
AceLan Kao |
nominated for series |
|
Ubuntu Focal |
|
| 2020-04-27 09:23:35 |
AceLan Kao |
bug task added |
|
linux (Ubuntu Focal) |
|
| 2020-04-28 12:33:14 |
AceLan Kao |
linux (Ubuntu Focal): assignee |
|
AceLan Kao (acelankao) |
|
| 2020-04-28 12:33:17 |
AceLan Kao |
linux (Ubuntu Focal): status |
New |
In Progress |
|
| 2020-04-29 01:28:35 |
AceLan Kao |
bug watch added |
|
https://gitlab.freedesktop.org/drm/intel/issues/913 |
|
| 2020-04-29 01:30:46 |
AceLan Kao |
bug |
|
|
added subscriber Canonical Hardware Enablement |
| 2020-04-29 01:30:51 |
AceLan Kao |
tags |
apport-collected focal |
apport-collected focal oem-priority originate-from-1873148 somerville |
|
| 2020-04-29 01:31:04 |
AceLan Kao |
linux (Ubuntu): status |
Confirmed |
Invalid |
|
| 2020-04-29 01:50:58 |
AceLan Kao |
description |
Issues with the screen going black for a second on certain events on a dell XPS 9370 2 in 1, especially when on battery.
Seems to be a known bug in arch (https://wiki.archlinux.org/index.php/Dell_XPS_13_2-in-1_(7390)).
Last 5.6.7 kernel tested and the issues has disappears but pb with sound card.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: lucie 2232 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-04-25 (1 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Dell Inc. XPS 13 7390 2-in-1
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=056fd229-d014-4b3b-a581-1b646105d1ed ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
RelatedPackageVersions:
linux-restricted-modules-5.4.0-26-generic N/A
linux-backports-modules-5.4.0-26-generic N/A
linux-firmware 1.187
Tags: focal
Uname: Linux 5.4.0-26-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/02/2020
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.1
dmi.board.name: 06CDVY
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 31
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.3.1:bd03/02/2020:svnDellInc.:pnXPS1373902-in-1:pvr:rvnDellInc.:rn06CDVY:rvrA00:cvnDellInc.:ct31:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 7390 2-in-1
dmi.product.sku: 08B0
dmi.sys.vendor: Dell Inc. |
[Impact]
When audio device enters runpm D3(idle for 7 seconds) and then wakes it up to make a sound, it flicks the screen.
This behavior could be observed while plug/remove AC cable or USB disk, or open a terminal and press backsapce key.
[Fix]
This issue could be fixed by this commit, it fixes the flicker during boot-time, but it also fixes the flicker during rumtime wakeup.
1ee48a61aa57 drm/i915: Limit audio CDCLK>=2*BCLK constraint back to GLK only
Audio drivers communicate with i915 over HDA bus multiple times during system boot-up and each of these transactions result in matching
get_power/put_power calls to i915, and depending on the platform,
a modeset change causing visible flicker.
GLK is the only platform with minimum CDCLK significantly lower
than BCLK, and thus for GLK setting a higher CDCLK is mandatory.
For other platforms, minimum CDCLK is close but below 2*BCLK
(e.g. on ICL, CDCLK=176.4kHz with BCLK=96kHz). Spec-wise the constraint
should be set, but in practise no communication errors have been
reported and the downside if set is the flicker observed at boot-time.
[Test]
Verified on Dell XPS 13 9300
[Regression Potential]
Low, it fixes below commit which contains in ubuntu kernel and should have been applied on ubuntu kernel, too.
Fixes: f6ec9483091f ("drm/i915: extend audio CDCLK>=2*BCLK constraint to more platforms")
=========================================
Issues with the screen going black for a second on certain events on a dell XPS 9370 2 in 1, especially when on battery.
Seems to be a known bug in arch (https://wiki.archlinux.org/index.php/Dell_XPS_13_2-in-1_(7390)).
Last 5.6.7 kernel tested and the issues has disappears but pb with sound card.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: lucie 2232 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-04-25 (1 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Dell Inc. XPS 13 7390 2-in-1
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=056fd229-d014-4b3b-a581-1b646105d1ed ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
RelatedPackageVersions:
linux-restricted-modules-5.4.0-26-generic N/A
linux-backports-modules-5.4.0-26-generic N/A
linux-firmware 1.187
Tags: focal
Uname: Linux 5.4.0-26-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/02/2020
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.1
dmi.board.name: 06CDVY
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 31
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.3.1:bd03/02/2020:svnDellInc.:pnXPS1373902-in-1:pvr:rvnDellInc.:rn06CDVY:rvrA00:cvnDellInc.:ct31:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 7390 2-in-1
dmi.product.sku: 08B0
dmi.sys.vendor: Dell Inc. |
|
| 2020-04-29 07:31:02 |
Daniel van Vugt |
tags |
apport-collected focal oem-priority originate-from-1873148 somerville |
apport-collected focal ice-lake-flicker oem-priority originate-from-1873148 somerville |
|
| 2020-04-29 07:32:37 |
Daniel van Vugt |
bug |
|
|
added subscriber Daniel van Vugt |
| 2020-04-29 08:27:10 |
thidau |
linux (Ubuntu): status |
Invalid |
Confirmed |
|
| 2020-04-30 02:59:51 |
AceLan Kao |
linux (Ubuntu): status |
Confirmed |
Invalid |
|
| 2020-04-30 03:04:21 |
Anthony Wong |
linux (Ubuntu Focal): importance |
Undecided |
High |
|
| 2020-04-30 11:54:45 |
Timo Aaltonen |
bug task added |
|
linux-oem-osp1 (Ubuntu) |
|
| 2020-04-30 11:55:07 |
Timo Aaltonen |
nominated for series |
|
Ubuntu Bionic |
|
| 2020-04-30 11:55:07 |
Timo Aaltonen |
bug task added |
|
linux (Ubuntu Bionic) |
|
| 2020-04-30 11:55:07 |
Timo Aaltonen |
bug task added |
|
linux-oem-osp1 (Ubuntu Bionic) |
|
| 2020-04-30 11:55:18 |
Timo Aaltonen |
linux (Ubuntu Bionic): status |
New |
Invalid |
|
| 2020-04-30 11:55:21 |
Timo Aaltonen |
linux-oem-osp1 (Ubuntu Focal): status |
New |
Invalid |
|
| 2020-04-30 11:55:28 |
Timo Aaltonen |
linux-oem-osp1 (Ubuntu): status |
New |
Invalid |
|
| 2020-04-30 11:55:31 |
Timo Aaltonen |
linux-oem-osp1 (Ubuntu Bionic): status |
New |
Fix Committed |
|
| 2020-05-02 20:37:44 |
Hossein Lotfi |
bug |
|
|
added subscriber Hossein Lotfi |
| 2020-05-04 05:44:28 |
AceLan Kao |
nominated for series |
|
Ubuntu Eoan |
|
| 2020-05-04 05:44:28 |
AceLan Kao |
bug task added |
|
linux (Ubuntu Eoan) |
|
| 2020-05-04 05:44:28 |
AceLan Kao |
bug task added |
|
linux-oem-osp1 (Ubuntu Eoan) |
|
| 2020-05-04 05:44:36 |
AceLan Kao |
bug task deleted |
linux-oem-osp1 (Ubuntu Eoan) |
|
|
| 2020-05-04 05:44:41 |
AceLan Kao |
linux (Ubuntu Eoan): status |
New |
In Progress |
|
| 2020-05-05 08:46:02 |
AceLan Kao |
tags |
apport-collected focal ice-lake-flicker oem-priority originate-from-1873148 somerville |
apport-collected focal ice-lake-flicker oem-priority originate-from-1873148 originate-from-1874220 somerville |
|
| 2020-05-06 09:30:07 |
Stefan Bader |
linux (Ubuntu Eoan): importance |
Undecided |
Medium |
|
| 2020-05-07 08:10:51 |
Kleber Sacilotto de Souza |
linux (Ubuntu Eoan): status |
In Progress |
Fix Committed |
|
| 2020-05-07 08:10:54 |
Kleber Sacilotto de Souza |
linux (Ubuntu Focal): status |
In Progress |
Fix Committed |
|
| 2020-05-08 14:22:20 |
Ubuntu Kernel Bot |
tags |
apport-collected focal ice-lake-flicker oem-priority originate-from-1873148 originate-from-1874220 somerville |
apport-collected focal ice-lake-flicker oem-priority originate-from-1873148 originate-from-1874220 somerville verification-needed-focal |
|
| 2020-05-08 14:23:54 |
Ubuntu Kernel Bot |
tags |
apport-collected focal ice-lake-flicker oem-priority originate-from-1873148 originate-from-1874220 somerville verification-needed-focal |
apport-collected focal ice-lake-flicker oem-priority originate-from-1873148 originate-from-1874220 somerville verification-needed-eoan verification-needed-focal |
|
| 2020-05-14 04:34:15 |
Alex Tu |
bug task added |
|
oem-priority |
|
| 2020-05-14 04:34:36 |
Alex Tu |
oem-priority: assignee |
|
Leon Liao (lihow731) |
|
| 2020-05-19 00:17:21 |
Launchpad Janitor |
linux (Ubuntu Focal): status |
Fix Committed |
Fix Released |
|
| 2020-05-19 00:24:23 |
Launchpad Janitor |
linux-oem-osp1 (Ubuntu Bionic): status |
Fix Committed |
Fix Released |
|
| 2020-05-19 21:37:06 |
Launchpad Janitor |
linux (Ubuntu Eoan): status |
Fix Committed |
Fix Released |
|
| 2020-05-19 21:37:06 |
Launchpad Janitor |
cve linked |
|
2020-11494 |
|
| 2020-05-19 21:37:06 |
Launchpad Janitor |
cve linked |
|
2020-11608 |
|
| 2020-06-25 10:41:23 |
Launchpad Janitor |
linux-oem-osp1 (Ubuntu): status |
Invalid |
Fix Released |
|
| 2020-06-25 10:41:23 |
Launchpad Janitor |
cve linked |
|
2020-0543 |
|
| 2020-06-25 10:41:23 |
Launchpad Janitor |
cve linked |
|
2020-12114 |
|
| 2020-06-25 10:41:23 |
Launchpad Janitor |
cve linked |
|
2020-1749 |
|
| 2020-07-28 00:57:39 |
Launchpad Janitor |
linux (Ubuntu): status |
Invalid |
Fix Released |
|
| 2020-07-28 00:57:39 |
Launchpad Janitor |
cve linked |
|
2019-16089 |
|
| 2020-07-28 00:57:39 |
Launchpad Janitor |
cve linked |
|
2019-19642 |
|
| 2020-07-28 00:57:39 |
Launchpad Janitor |
cve linked |
|
2020-11935 |
|
| 2021-11-12 17:26:41 |
Shih-Yuan Lee |
oem-priority: status |
New |
Fix Released |
|
| 2022-09-05 10:46:27 |
Timo Aaltonen |
hwe-next: status |
New |
Fix Released |
|
