Kernel 4.15.0 fails to boot with linux-modules-extra

Bug #1780806 reported by Arto Teräs on 2018-07-09
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
High
Unassigned
Bionic
High
Unassigned

Bug Description

I upgraded my laptop (Sony VAIO SVS1511C5E, Intel Core i7-3612QM, NVIDIA GK107M / GeForce GT 640M LE, original hard disk changed to a Crucial SSD) yesterday from Ubuntu 17.10. to Ubuntu 18.04. The upgrade process went smoothly without issues.

After upgrade, I cannot boot the new kernel version 4.15.0-23 in normal mode. The boot process hangs immediately after displaying "Loading initial ramdisk". In case I choose "Recovery mode", the system does boot successfully with the same kernel. I also tried installing kernels 4.15.0-22 and 4.15.0-24, which both behave identically.

The problem seems to be related to the linux-modules-extra package. If the package is not installed, the system boots also in the normal mode. However, the display is not correctly recognized, it shows up as "Unknown display" with 1024x768 resolution. That also happens if I choose "Recovery mode" and "Resume boot".

The previous kernel 4.13.0-46 (with linux-modules-extra installed) works without problems and the display is recognized correctly.
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: arto 2916 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=2ef70a11-4a51-4152-a156-14c706505b71
InstallationDate: Installed on 2017-10-18 (263 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926)
MachineType: Sony Corporation SVS1511C5E
Package: linux (not installed)
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-23-generic root=UUID=791d0e17-7a4d-47c8-8f69-708bebb1e658 ro recovery nomodeset
ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-23-generic N/A
 linux-backports-modules-4.15.0-23-generic N/A
 linux-firmware 1.173.1
Tags: bionic
Uname: Linux 4.15.0-23-generic x86_64
UpgradeStatus: Upgraded to bionic on 2018-07-08 (0 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare scanner sudo
_MarkForUpload: True
dmi.bios.date: 05/17/2012
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: R0142C5
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnInsydeCorp.:bvrR0142C5:bd05/17/2012:svnSonyCorporation:pnSVS1511C5E:pvrC60AVZAU:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.family: VAIO
dmi.product.name: SVS1511C5E
dmi.product.version: C60AVZAU
dmi.sys.vendor: Sony Corporation

Arto Teräs (ajt-iki) on 2018-07-09
affects: openshot (Ubuntu) → linux (Ubuntu)

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1780806

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete

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tags: added: apport-collected bionic
description: updated

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Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the proposed kernel and post back if it resolves this bug?
See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed.

Thank you in advance!

Changed in linux (Ubuntu):
importance: Undecided → High
status: Confirmed → Incomplete
Changed in linux (Ubuntu Bionic):
importance: Undecided → High
status: New → Incomplete
tags: added: kernel-da-key
Arto Teräs (ajt-iki) wrote :

I'm sorry for the delayed answer, I was three weeks on holidays without my laptop. Now I'm back and willing to test what is needed to help fix the problem.

At least the currently most recent kernels (4.15.0-30 from the mainline and 4.15.0-31 from proposed) still both exhibit the same problem.

krot (krot-mstu) wrote :

The same issue with notebook Sony Vaio SVS151190X. It works with kernel 4.13 and doesn't work with kernel 4.15

Kai-Heng Feng (kaihengfeng) wrote :

Please try reinstalling Nvidia proprietary driver.

ITEAS (info-tux-pc) wrote :

Hello all, same problem here. Hangs about 35 seconds on initial Ramdisk. Installation with EFI and i have also a nvidiacard. Same on my officenotebook. I had also some Errors at boot.

PKCS#7 signature not signed with a trusted key

So i sigend the kernelmodules with a trusted key. This has worked and the error is gone. But system still hangs on the same place. Strange... i always thought it was nvidia. But the problem must be on a other side.

ITEAS (info-tux-pc) wrote :

Maybe the same problem?
https://bbs.archlinux.org/viewtopic.php?id=234275

Seems to be with acpi. (Not tested)

ITEAS (info-tux-pc) wrote :

Ok, now tested, and yes with "acpi=off" it is booting normal. Strange. But this not a workaround, with acpi=off the system is not useable.

Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu Bionic) because there has been no activity for 60 days.]

Changed in linux (Ubuntu Bionic):
status: Incomplete → Expired
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