Deleting or stopping print jobs does not work
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
gnome-control-center |
Unknown
|
High
|
|||
cups-pk-helper (Debian) |
Fix Released
|
Unknown
|
|||
cups-pk-helper (Ubuntu) |
Fix Released
|
Critical
|
Unassigned | ||
Bionic |
Fix Released
|
Critical
|
Till Kamppeter |
Bug Description
Deleting or stopping print jobs through the "gnome-
(Black rectangle for stopping can be pressed, nothing happens.)
Deleting with cups via webinterface does work. ( http://
Please let me know which information to provide.
Cheers
[Impact]
The most intuitive way for users to maintain printers and look after print jobs is the printing part of the GNOME Control Center. As this tool makes use of cups-pk-helper for authentication, a lot of its functionality is not working dur to the non-working in cups-pk-helper package.
This way a key functionality in Ubuntu Desktop is not working which may people turn away from Linux on the desktop.
[Test Case]
Do job operations (remove, move to other printer, ...) with print jobs using the printing tool of GNOME Control Center ("Devices" -> "Printers"). You will see that most or all of these operations do not work.
They will work after installing this update.
[Regression Potential]
cups-pk-helper is only used by some graphical user interfaces for printer operations, like the mentioned GNOME tool. It does not impact printing itself, CUPS command line operations, or the CUPS web admin interface.
Also the changes on cups-pk-helper are not done in its code or its way how it works but only in its configuration (using a system user).
This way the regression potential is low.
ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: gnome-control-
ProcVersionSign
Uname: Linux 3.0.0-16-generic x86_64
NonfreeKernelMo
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
Date: Fri Feb 17 16:47:32 2012
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
SourcePackage: gnome-control-
UpgradeStatus: Upgraded to oneiric on 2011-12-17 (61 days ago)
usr_lib_
deja-dup 22.0~bzr1290.
gnome-bluetooth 3.2.0-0ubuntu2
indicator-datetime 0.3.1-0ubuntu1.1
Related branches
Changed in gnome-control-center: | |
importance: | Unknown → High |
status: | Unknown → New |
Changed in gnome-control-center: | |
status: | New → Incomplete |
tags: | added: rls-z-incoming |
Changed in cups (Ubuntu): | |
status: | Confirmed → Invalid |
status: | Invalid → Confirmed |
Changed in gnome-control-center: | |
status: | Incomplete → Unknown |
no longer affects: | cups (Ubuntu) |
no longer affects: | gnome-control-center (Ubuntu) |
Changed in cups-pk-helper (Ubuntu Bionic): | |
status: | New → Triaged |
importance: | Undecided → Critical |
Changed in cups-pk-helper (Ubuntu Bionic): | |
milestone: | none → ubuntu-18.04.1 |
assignee: | nobody → Ken VanDine (ken-vandine) |
Changed in cups-pk-helper (Ubuntu Bionic): | |
assignee: | Ken VanDine (ken-vandine) → Till Kamppeter (till-kamppeter) |
Changed in cups-pk-helper (Debian): | |
status: | Unknown → New |
Changed in cups-pk-helper (Debian): | |
status: | New → Fix Released |
Thank you for your bug report, what desktop environment do you use? Can you make a screenshot of the dialog?