| 2017-11-07 20:07:13 |
Chuck Burt |
bug |
|
|
added bug |
| 2017-11-07 20:14:48 |
Chuck Burt |
summary |
System hangs on attempted access of WDC WD30-EZRX 3TB HDD |
Processes hang on attempted access of WDC WD30-EZRX 3TB HDD |
|
| 2017-11-07 20:15:55 |
Chuck Burt |
description |
When booted under kernel 4.13.x, my system always hangs when attempting to access a Western Digital Green WD30-EZRX 3TB HDD. Drive works as expected under kernel 4.10.x (even when all other things are the same about the system but only booted kernel is different).
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-16-generic 4.13.0-16.19
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ubuntu 1781 F.... pulseaudio
/dev/snd/controlC0: ubuntu 1781 F.... pulseaudio
CasperVersion: 1.387
CurrentDesktop: ubuntu:GNOME
Date: Tue Nov 7 20:00:57 2017
IwConfig:
eno1 no wireless extensions.
lo no wireless extensions.
LiveMediaBuild: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
MachineType: Hewlett-Packard HP Z420 Workstation
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=C.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash ---
RelatedPackageVersions:
linux-restricted-modules-4.13.0-16-generic N/A
linux-backports-modules-4.13.0-16-generic N/A
linux-firmware 1.169
RfKill:
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/17/2016
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: J61 v03.91
dmi.board.asset.tag: HP5012436
dmi.board.name: 1589
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 0.00
dmi.chassis.asset.tag: HP5012436
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrJ61v03.91:bd10/17/2016:svnHewlett-Packard:pnHPZ420Workstation:pvr:rvnHewlett-Packard:rn1589:rvr0.00:cvnHewlett-Packard:ct6:cvr:
dmi.product.family: 103C_53335X G=D
dmi.product.name: HP Z420 Workstation
dmi.sys.vendor: Hewlett-Packard |
When booted under kernel 4.13.x, processes (such as parted, boot-info, gparted, etc) always hang when attempting to run due to a Western Digital Green WD30-EZRX 3TB HDD. Drive works as expected under kernel 4.10.x (even when all other things are the same about the system but only booted kernel is different).
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-16-generic 4.13.0-16.19
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ubuntu 1781 F.... pulseaudio
/dev/snd/controlC0: ubuntu 1781 F.... pulseaudio
CasperVersion: 1.387
CurrentDesktop: ubuntu:GNOME
Date: Tue Nov 7 20:00:57 2017
IwConfig:
eno1 no wireless extensions.
lo no wireless extensions.
LiveMediaBuild: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
MachineType: Hewlett-Packard HP Z420 Workstation
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=C.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash ---
RelatedPackageVersions:
linux-restricted-modules-4.13.0-16-generic N/A
linux-backports-modules-4.13.0-16-generic N/A
linux-firmware 1.169
RfKill:
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/17/2016
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: J61 v03.91
dmi.board.asset.tag: HP5012436
dmi.board.name: 1589
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 0.00
dmi.chassis.asset.tag: HP5012436
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrJ61v03.91:bd10/17/2016:svnHewlett-Packard:pnHPZ420Workstation:pvr:rvnHewlett-Packard:rn1589:rvr0.00:cvnHewlett-Packard:ct6:cvr:
dmi.product.family: 103C_53335X G=D
dmi.product.name: HP Z420 Workstation
dmi.sys.vendor: Hewlett-Packard |
|
| 2017-11-07 20:17:17 |
Chuck Burt |
description |
When booted under kernel 4.13.x, processes (such as parted, boot-info, gparted, etc) always hang when attempting to run due to a Western Digital Green WD30-EZRX 3TB HDD. Drive works as expected under kernel 4.10.x (even when all other things are the same about the system but only booted kernel is different).
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-16-generic 4.13.0-16.19
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ubuntu 1781 F.... pulseaudio
/dev/snd/controlC0: ubuntu 1781 F.... pulseaudio
CasperVersion: 1.387
CurrentDesktop: ubuntu:GNOME
Date: Tue Nov 7 20:00:57 2017
IwConfig:
eno1 no wireless extensions.
lo no wireless extensions.
LiveMediaBuild: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
MachineType: Hewlett-Packard HP Z420 Workstation
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=C.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash ---
RelatedPackageVersions:
linux-restricted-modules-4.13.0-16-generic N/A
linux-backports-modules-4.13.0-16-generic N/A
linux-firmware 1.169
RfKill:
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/17/2016
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: J61 v03.91
dmi.board.asset.tag: HP5012436
dmi.board.name: 1589
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 0.00
dmi.chassis.asset.tag: HP5012436
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrJ61v03.91:bd10/17/2016:svnHewlett-Packard:pnHPZ420Workstation:pvr:rvnHewlett-Packard:rn1589:rvr0.00:cvnHewlett-Packard:ct6:cvr:
dmi.product.family: 103C_53335X G=D
dmi.product.name: HP Z420 Workstation
dmi.sys.vendor: Hewlett-Packard |
When booted under kernel 4.13.x, processes (such as parted, boot-info, gparted, etc) always hang when attempting to run due to a Western Digital Green WD30-EZRX 3TB HDD. Drive works as expected under kernel 4.10.x (even when all other things are the same about the system but only booted kernel is different).
Full specs of the machine if useful: https://www.support.hp.com/id-en/document/c03277050
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-16-generic 4.13.0-16.19
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ubuntu 1781 F.... pulseaudio
/dev/snd/controlC0: ubuntu 1781 F.... pulseaudio
CasperVersion: 1.387
CurrentDesktop: ubuntu:GNOME
Date: Tue Nov 7 20:00:57 2017
IwConfig:
eno1 no wireless extensions.
lo no wireless extensions.
LiveMediaBuild: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
MachineType: Hewlett-Packard HP Z420 Workstation
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=C.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash ---
RelatedPackageVersions:
linux-restricted-modules-4.13.0-16-generic N/A
linux-backports-modules-4.13.0-16-generic N/A
linux-firmware 1.169
RfKill:
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/17/2016
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: J61 v03.91
dmi.board.asset.tag: HP5012436
dmi.board.name: 1589
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 0.00
dmi.chassis.asset.tag: HP5012436
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrJ61v03.91:bd10/17/2016:svnHewlett-Packard:pnHPZ420Workstation:pvr:rvnHewlett-Packard:rn1589:rvr0.00:cvnHewlett-Packard:ct6:cvr:
dmi.product.family: 103C_53335X G=D
dmi.product.name: HP Z420 Workstation
dmi.sys.vendor: Hewlett-Packard |
|
| 2017-11-07 20:30:10 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Confirmed |
|
| 2017-11-07 21:34:05 |
Joseph Salisbury |
linux (Ubuntu): importance |
Undecided |
Medium |
|
| 2017-11-07 21:34:13 |
Joseph Salisbury |
nominated for series |
|
Ubuntu Bionic |
|
| 2017-11-07 21:34:13 |
Joseph Salisbury |
bug task added |
|
linux (Ubuntu Bionic) |
|
| 2017-11-07 21:34:13 |
Joseph Salisbury |
nominated for series |
|
Ubuntu Artful |
|
| 2017-11-07 21:34:13 |
Joseph Salisbury |
bug task added |
|
linux (Ubuntu Artful) |
|
| 2017-11-07 21:34:21 |
Joseph Salisbury |
linux (Ubuntu Artful): status |
New |
Incomplete |
|
| 2017-11-07 21:34:25 |
Joseph Salisbury |
linux (Ubuntu Bionic): status |
Confirmed |
Incomplete |
|
| 2017-11-07 21:34:29 |
Joseph Salisbury |
linux (Ubuntu Artful): importance |
Undecided |
Medium |
|
| 2017-11-07 21:34:48 |
Joseph Salisbury |
tags |
amd64 apport-bug artful |
amd64 apport-bug artful kernel-da-key |
|
| 2017-11-09 19:54:22 |
Chuck Burt |
tags |
amd64 apport-bug artful kernel-da-key |
amd64 apport-bug artful kernel-bug-exists-upstream kernel-da-key |
|
| 2017-11-09 19:54:55 |
Chuck Burt |
linux (Ubuntu Artful): status |
Incomplete |
Confirmed |
|
| 2017-11-09 20:38:11 |
Chuck Burt |
linux (Ubuntu Bionic): status |
Incomplete |
Confirmed |
|
| 2017-11-14 22:09:25 |
Chuck Burt |
bug watch added |
|
https://bugzilla.kernel.org/show_bug.cgi?id=197875 |
|
| 2017-11-15 03:24:06 |
Kai-Heng Feng |
bug task added |
|
linux |
|
| 2018-07-24 09:33:38 |
Andy Whitcroft |
linux (Ubuntu Artful): status |
Confirmed |
Won't Fix |
|
| 2019-10-08 15:42:02 |
Bug Watch Updater |
linux: status |
Unknown |
Confirmed |
|
| 2019-10-08 15:42:02 |
Bug Watch Updater |
linux: importance |
Unknown |
Medium |
|
