Can't detect external headset via line-out jack on some Dell machines

[Hui Wang]

insert a headset to line-out jack

Expected results: system should detect line-out port and sound output through line-out jack

Actual results: Can't detect external headset via line-out jack

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1740971

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Igor Tarasov (tarasov-igor)]

I have the same problem. The problem is in kernel 4.13 (4.13.0-26 to be exact), since it has appeared as I've installed HWE update. I've tried rebooting with kernel 4.10 and this problem was gone. I've collected the data via ubuntu-bug (was unable to collect it via apport-collect for some reason).

The problem is that both microphone and headphone ports do not detect when the jack gets inserted or removed. So, if you had your headphones connected at the boot time (or at resume time) system would always consider jack inserted (and all sound control frontends, such as pavucontrol, would report it as inserted). However, hdajacksensetest reports jack state correctly.

The system changes jack status only on reboot or resume.

[Hui Wang (hui.wang)]

@Igor,

Is the codec on your machine realtek alc274?

[Timo Aaltonen (tjaalton)]

This bug is awaiting verification that the kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-xenial' to 'verification-done-xenial'. If the problem still exists, change the tag 'verification-needed-xenial' to 'verification-failed-xenial'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

[Launchpad Janitor (janitor)]

This bug was fixed in the package linux-oem - 4.13.0-1020.21

---------------
linux-oem (4.13.0-1020.21) xenial; urgency=low

  * linux-oem: 4.13.0-1020.21 -proposed tracker (LP: #1746017)

  [ Stefan Bader ]
  * Firmware upgrade interface for CAC Reader BCM58102 (LP: #1744041)
    - SAUCE: Support fw upgrade for CAC Reader BCM58102

  * the wifi driver is always hard blocked on a lenovo laptop (LP: #1743672)
    - ACPI: EC: Fix possible issues related to EC initialization order

  * ath9k can't connect to wifi AP (LP: #1727228)
    - ath9k: add MSI support
    - ath9k: add a quirk to set use_msi automatically

  * boot failure on AMD Raven + WesternXT (LP: #1742759)
    - SAUCE: drm/amdgpu: add atpx quirk handling (v2)

  * x86: CFL missing from early quirks (LP: #1742755)
    - drm/i915: add GT number to intel_device_info
    - drm/i915/kbl: Change a KBL pci id to GT2 from GT1.5
    - SAUCE: x86/gpu: add CFL to early quirks

  * [0cf3:e010] QCA6174A XR failed to pair with bt 4.0 device (LP: #1741166)
    - Bluetooth: btusb: Add support for 0cf3:e010

  * QCA Rome bluetooth failed to work after applying reset-resume quirk
    (LP: #1741206)
    - Revert "Bluetooth: btusb: fix QCA Rome suspend/resume"
    - usb: quirks: Add reset-resume quirk for Dell DW1820 QCA Rome Bluetooth

  * [800 G3 SFF] [800 G3 DM]External microphone of headset(3-ring) is working,
    2-ring mic not working, both not shown in sound settings (LP: #1740974)
    - ALSA: hda - Add MIC_NO_PRESENCE fixup for 2 HP machines

  * Two front mics can't work on a lenovo machine (LP: #1740973)
    - ALSA: hda - change the location for one mic on a Lenovo machine

  * No external microphone be detected via headset jack on a dell machine
    (LP: #1740972)
    - ALSA: hda - fix headset mic detection issue on a Dell machine

  * Can't detect external headset via line-out jack on some Dell machines
    (LP: #1740971)
    - ALSA: hda/realtek - Fix Dell AIO LineOut issue

 -- Timo Aaltonen <email address hidden> Mon, 29 Jan 2018 16:51:18 +0200

[Stefan Bader (smb)]

This bug is awaiting verification that the kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-artful' to 'verification-done-artful'. If the problem still exists, change the tag 'verification-needed-artful' to 'verification-failed-artful'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

[Launchpad Janitor (janitor)]

This bug was fixed in the package linux - 4.13.0-38.43

---------------
linux (4.13.0-38.43) artful; urgency=medium

  * linux: 4.13.0-38.43 -proposed tracker (LP: #1755762)

  * Servers going OOM after updating kernel from 4.10 to 4.13 (LP: #1748408)
    - i40e: Fix memory leak related filter programming status
    - i40e: Add programming descriptors to cleaned_count

  * [SRU] Lenovo E41 Mic mute hotkey is not responding (LP: #1753347)
    - platform/x86: ideapad-laptop: Increase timeout to wait for EC answer

  * fails to dump with latest kpti fixes (LP: #1750021)
    - kdump: write correct address of mem_section into vmcoreinfo

  * headset mic can't be detected on two Dell machines (LP: #1748807)
    - ALSA: hda/realtek - Support headset mode for ALC215/ALC285/ALC289
    - ALSA: hda - Fix headset mic detection problem for two Dell machines
    - ALSA: hda - Fix a wrong FIXUP for alc289 on Dell machines

  * CIFS SMB2/SMB3 does not work for domain based DFS (LP: #1747572)
    - CIFS: make IPC a regular tcon
    - CIFS: use tcon_ipc instead of use_ipc parameter of SMB2_ioctl
    - CIFS: dump IPC tcon in debug proc file

  * i2c-thunderx: erroneous error message "unhandled state: 0" (LP: #1754076)
    - i2c: octeon: Prevent error message on bus error

  * hisi_sas: Add disk LED support (LP: #1752695)
    - scsi: hisi_sas: directly attached disk LED feature for v2 hw

  * EDAC, sb_edac: Backport 1 patch to Ubuntu 17.10 (Fix missing DIMM sysfs
    entries with KNL SNC2/SNC4 mode) (LP: #1743856)
    - EDAC, sb_edac: Fix missing DIMM sysfs entries with KNL SNC2/SNC4 mode

  * [regression] Colour banding and artefacts appear system-wide on an Asus
    Zenbook UX303LA with Intel HD 4400 graphics (LP: #1749420)
    - drm/edid: Add 6 bpc quirk for CPT panel in Asus UX303LA

  * DVB Card with SAA7146 chipset not working (LP: #1742316)
    - vmalloc: fix __GFP_HIGHMEM usage for vmalloc_32 on 32b systems

  * [Asus UX360UA] battery status in unity-panel is not changing when battery is
    being charged (LP: #1661876) // AC adapter status not detected on Asus
    ZenBook UX410UAK (LP: #1745032)
    - ACPI / battery: Add quirk for Asus UX360UA and UX410UAK

  * ASUS UX305LA - Battery state not detected correctly (LP: #1482390)
    - ACPI / battery: Add quirk for Asus GL502VSK and UX305LA

  * support thunderx2 vendor pmu events (LP: #1747523)
    - perf pmu: Extract function to get JSON alias map
    - perf pmu: Pass pmu as a parameter to get_cpuid_str()
    - perf tools arm64: Add support for get_cpuid_str function.
    - perf pmu: Add helper function is_pmu_core to detect PMU CORE devices
    - perf vendor events arm64: Add ThunderX2 implementation defined pmu core
      events
    - perf pmu: Add check for valid cpuid in perf_pmu__find_map()

  * lpfc.ko module doesn't work (LP: #1746970)
    - scsi: lpfc: Fix loop mode target discovery

  * Ubuntu 17.10 crashes on vmalloc.c (LP: #1739498)
    - powerpc/mm/book3s64: Make KERN_IO_START a variable
    - powerpc/mm/slb: Move comment next to the code it's referring to
    - powerpc/mm/hash64: Make vmalloc 56T on hash

  * ethtool -p fails to light NIC LED on HiSilicon D05 systems (LP: #1748567)
    - net...