Cannot find YubiKey Edge - "No YubiKey Inserted"

[Lars Noodén]

I've got a new YubiKey Edge in the default shipped configuration that the YubiKey Personalization Tool is not finding.
Even though the key is inserted, the Personalization Tool GUI shows the error "No YubiKey Inserted"

This happens even when the YubiKey is plugged in and the LED is lit, the tool 'lsusb' shows that the key is found

    $ lsusb |grep -i yubi
    Bus 003 Device 027: ID 1050:0403 Yubico.com

and if I press the button, I get a string of 44 characters (letters) plus a return. e.g.

    ccccccetgkbrtectnlhnjnkdudjleuinjlifrhurncjn

It also is recognized in the validation web service at
    https://demo.yubico.com/start/otp/standard

But the YubiKey Personalization Tool on 64-bit Ubuntu 14.04.2 LTS GNU/Linux is not finding it. Perhaps the newer tools need to be packaged.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: yubikey-personalization-gui 3.1.14-1
ProcVersionSignature: Ubuntu 3.16.0-38.52~14.04.1-generic 3.16.7-ckt10
Uname: Linux 3.16.0-38-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
CurrentDesktop: Unity
Date: Mon Jun 1 16:39:37 2015
InstallationDate: Installed on 2015-03-27 (65 days ago)
InstallationMedia: Ubuntu-Server 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: yubikey-personalization-gui
UpgradeStatus: No upgrade log present (probably fresh install)

[Klas Lindfors (klali)]

Hello,

Updated software is available in the Yubico ppa (https://launchpad.net/~yubico/+archive/ubuntu/stable) or in a later ubuntu release.

The software you need a newer version of is libykpers-1-1 (from yubikey-personalization) and you need at least version 1.16.2 where the Edge is supported.

/klas

[Lars Noodén (larsnooden)]

Thanks, Klas.

How can I initiate the process of getting the updated software packaged into 14.04 LTS? If I recall correctly 14.04 LTS still has hardware support for a year or two.

[Klas Lindfors (klali)]

I'm not at all sure on what the process is. My understanding is that once a version of ubuntu is released packages are typically not updated to new versions. In my understanding backports is the way to go for this, that process seems to be documented at https://wiki.ubuntu.com/UbuntuBackports

/klas