Blue help button on panel doing nothing

Bug #400874 reported by prioret
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
yelp (Ubuntu)
Incomplete
Low
Ubuntu Desktop Bugs

Bug Description

Release: 9.10 Alpha 2
The help button on the top panel does not open help.
Note, I have firefox running before pressing the help button.
I press the button and I get the spinning wait pointer while on the desktop (not when in the Firefox window)

arky (arky)
affects: ubuntu → gnome-panel (Ubuntu)
Revision history for this message
Sebastien Bacher (seb128) wrote :

the description seems to indicate the software is starting and crashing

affects: gnome-panel (Ubuntu) → yelp (Ubuntu)
Revision history for this message
prioret (tom-priore) wrote : Re: [Bug 400874] Re: Blue help button on panel doing nothing

I have no indication of a start or crash. When I click on the help button,
nothing of any interest appears to happen at all.

On Wed, Sep 9, 2009 at 10:45 AM, Sebastien Bacher <email address hidden> wrote:

> the description seems to indicate the software is starting and crashing
>
> ** Package changed: gnome-panel (Ubuntu) => yelp (Ubuntu)
>
> --
> Blue help button on panel doing nothing
> https://bugs.launchpad.net/bugs/400874
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “yelp” package in Ubuntu: New
>
> Bug description:
> Release: 9.10 Alpha 2
> The help button on the top panel does not open help.
> Note, I have firefox running before pressing the help button.
> I press the button and I get the spinning wait pointer while on the desktop
> (not when in the Firefox window)
>

Revision history for this message
Pedro Villavicencio (pedro) wrote :

Is this still an issue for you? does starting "yelp" from the command line works fine?

Changed in yelp (Ubuntu):
assignee: nobody → Ubuntu Desktop Bugs (desktop-bugs)
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Daniel Hollas (danekhollas) wrote :

When I type yelp in the terminal, this is the output:

** (yelp:6117): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed

** (yelp:6117): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed
OMF category 'Applications|Other' not recognised, ignoring.
OMF category 'Applications|Other' not recognised, ignoring.
OMF category 'Applications|Other' not recognised, ignoring.
Segmentation fault

When I click on the help button, help window pop up with loading status,and it crashes after few seconds.
However, when I click on "System->About ubuntu ,everything is fine and i can search throughout help without problems.

Revision history for this message
rusivi2 (rusivi2-deactivatedaccount) wrote :

Thank you for reporting this bug.

Does this still happen in Lucid?

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