Upon clicking help I get:- Unable to load page - The requested URI "file:///fakefile#index" is invalid - reinstalled:- Yelp, ubuntu-docs and gnome-doc-utils, no differance still same error

[Rob Powell]

Binary package hint: yelp

Jaunty 2.6.28.13 up to date as of 07/07/09 Help version 2.25.1
Upon clicking help I get--
Title bar: "loading" - Message box: "Unable to load page" "The requested URI "file:///fakefile#index" is invalid" - I have reinstalled:- Yelp, ubuntu-docs and gnome-doc-utils, no difference still same error.
Help always been a little unstable (crashes/freezes) on my machine but usable, now nothing, toooo unstable =(
Some help for my help please!!

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/yelp
NonfreeKernelModules: nvidia
Package: yelp 2.25.1-0ubuntu5
ProcEnviron:
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: yelp
Uname: Linux 2.6.28-13-generic i686

[Pedro Villavicencio (pedro)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Also, please answer these questions:
* Is this reproducible?
* If so, what specific steps should we take to recreate this bug?

This will greatly aid us in tracking down your problem and resolving this bug.

[Rob Powell (robz7)]

Bug is/was constant, happened every time.
However, On removal of Firefox 3.5.1 along with 3 versions of xul runner, replacing with a fresh Firefox 3.0.13; along with removal and reinstall of Yelp + it's deps, the problem seems to have been cured.
The 3.5 version of Firefox was insalled alongside 3.0.13 using Ubuntuzilla. I noticed that the xulrunner-1.9.2~a1 did not install with the rest this time, maybe this is the culprit?

[Gregory Fong (gvfong)]

I had this issue, and additionally, yelp would cause the system to run _very_ slowly. Removing the package for xulrunner-1.9.2 eliminated the problem. I have not tried reinstalling the package to see if installing it again reproduces the problem.

[SteVe Cook (yorvyk)]

Same issue in 9.10. Removing xulrunner-1.9.2 cures problem

[Bill Gunn (billgunn)]

I got the same issue in 8.04 after installing Firefox-3.6 from the Namoroka nightly build PPA. Removing xulrunner-1.9.2 cures problem.

[rusivi2 (rusivi2-deactivatedaccount)]

Thank you for reporting this bug.

Does this happen in Lucid?

[Rob Powell (robz7)]

No doesn't happen in Lucid for me, fresh install. Yelp very slow though, grays out unresponsive frequently, enough for me to ignore it now and just use man pages from a terminal or Google if I want to know "howto"

[rusivi2 (rusivi2-deactivatedaccount)]

Rob Powell, thank you so much for responding quickly to this bug and testing on Lucid to make Ubuntu better. In Maverick, I could not recreate your scenario. This bug report is being closed due to your last comment regarding this being fixed with an update. Lastly, regarding the speed of yelp opening or operating, while I also experience a small delay in yelp opening, that is another bug for another post. I recommend doing a thorough search before posting another bug as it may already exist via https://bugs.launchpad.net/ubuntu/+source/yelp Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

lsb_release -rd
Description: Ubuntu maverick (development branch)
Release: 10.10

apt-cache policy yelp
yelp:
  Installed: 2.30.1-0ubuntu1
  Candidate: 2.30.1-0ubuntu1
  Version table:
 *** 2.30.1-0ubuntu1 0
        500 http://us.archive.ubuntu.com/ubuntu/ maverick/main i386 Packages
        100 /var/lib/dpkg/status