Activity log for bug #1967636

Date Who What changed Old value New value Message
2022-04-02 20:55:21 Simos Xenitellis  bug added bug
2022-04-02 20:55:21 Simos Xenitellis  attachment added Yelp is open and should be showing the Ubuntu User Guide. But it shows a blank screen. https://bugs.launchpad.net/bugs/1967636/+attachment/5576265/+files/Screenshot%20from%202022-04-02%2011-33-40.png
2022-04-02 21:00:17 Simos Xenitellis  attachment added The documentation is there though. https://bugs.launchpad.net/ubuntu/+source/yelp/+bug/1967636/+attachment/5576268/+files/Screenshot%20from%202022-04-02%2011-33-52.png
2022-04-02 21:00:59 Simos Xenitellis  description Yelp does not show the Ubuntu documentation (Ubuntu User Guide) when you launch it. What happens: When you click on Help, the yelp application opens but the window is blank, empty. What should happen: Yelp should display the Ubuntu documentation. What is going on though: Yelp does open the Ubuntu documentation but everything appears white. As if an overlay is covering the documentation. See attached screenshots. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: yelp 42.0-1 ProcVersionSignature: Ubuntu 5.15.0-23.23-generic 5.15.27 Uname: Linux 5.15.0-23-generic x86_64 ApportVersion: 2.20.11-0ubuntu80 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Sat Apr 2 23:47:27 2022 InstallationDate: Installed on 2022-04-01 (0 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220326) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=el_GR.UTF-8 SHELL=/bin/bash SourcePackage: yelp UpgradeStatus: No upgrade log present (probably fresh install) Yelp does not show the Ubuntu documentation (Ubuntu User Guide) when you launch it. Tested both with the en_US and el_GR locales. What happens: When you click on Help, the yelp application opens but the window is blank, empty. What should happen: Yelp should display the Ubuntu documentation. What is going on though: Yelp does open the Ubuntu documentation but everything appears white. As if an overlay is covering the documentation. See attached screenshots. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: yelp 42.0-1 ProcVersionSignature: Ubuntu 5.15.0-23.23-generic 5.15.27 Uname: Linux 5.15.0-23-generic x86_64 ApportVersion: 2.20.11-0ubuntu80 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Sat Apr 2 23:47:27 2022 InstallationDate: Installed on 2022-04-01 (0 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220326) ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=el_GR.UTF-8  SHELL=/bin/bash SourcePackage: yelp UpgradeStatus: No upgrade log present (probably fresh install)
2022-04-02 21:06:38 Simos Xenitellis  summary Yelp does not display the Ubuntu documentation Ubuntu ubuntu-22.04: Yelp does not display the Ubuntu documentation
2022-04-02 21:45:40 Jeremy Bícha marked as duplicate 1966418