The URI ‘help:ubuntu-help/index’ does not point to a valid page.

Bug #1360756 reported by joshiss on 2014-08-24
30
This bug affects 5 people
Affects Status Importance Assigned to Milestone
yelp (Ubuntu)
High
crystal

Bug Description

after upgrading to 14.10 alpha 2 when i try to launch yelp from command or from menu it shows

The URI ‘help:ubuntu-help/index’ does not point to a valid page.

even when i try to search it shows the same

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: yelp 3.12.0-1ubuntu1
ProcVersionSignature: Ubuntu 3.16.0-10.15-generic 3.16.1
Uname: Linux 3.16.0-10-generic i686
NonfreeKernelModules: wl
ApportVersion: 2.14.6-0ubuntu2
Architecture: i386
CurrentDesktop: Unity
Date: Sun Aug 24 11:53:45 2014
InstallationDate: Installed on 2012-03-24 (882 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha i386 (20120324)
SourcePackage: yelp
SystemImageInfo: Error: [Errno 2] No such file or directory: 'system-image-cli'
UpgradeStatus: Upgraded to utopic on 2014-08-24 (0 days ago)

Revision history for this message
joshiss (joshiss) wrote :
Revision history for this message
C. Jeffery Small (loyhz2ay-jeff-h670zbts) wrote :

I also have this problem. I recently installed 14.04.1 on a new Xeon system and did not see this for a few days. However, as I have done system configuration, I now find that every time I log in, I get a pop-up window with a title "Document Not Found" and the above message at the content. The yelp package is installed, but I didn't do this manually. I assume it was part of the initial installation or else was installed as a dependency by some other package that I installed.

When I select help from the pull-down menu, it accesses the following url without problem:

file:///usr/share/xubuntu-docs/about/xubuntu-index.html

When I search the filesystem for "ubuntu-help/index", the only hits are:

/usr/share/help-langpack/en_AU/ubuntu-help/index.page
/usr/share/help-langpack/en_CA/ubuntu-help/index.page
/usr/share/help-langpack/en_GB/ubuntu-help/index.page

Solving the problem would be great. As a workaround, stopping the pop-up at login would be nice.

Changed in yelp (Ubuntu):
status: New → Confirmed
Changed in yelp (Ubuntu):
importance: Undecided → High
Revision history for this message
Gunnar Hjalmarsson (gunnarhj) wrote :

I'm not able to reproduce the problem on my 14.10. In a terminal window both

yelp

and

yelp help:ubuntu-help

open the Ubuntu User Guide.

Can you please reinstall the ubuntu-docs package and let us know if it helps.

sudo apt-get install --reinstall ubuntu-docs

Changed in yelp (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Doug Smythies (dsmythies) wrote :

It works fine for me also. Machine = up to date 14.10 VM guest on a 14.04 server host

Revision history for this message
Mark Pereira (markjna) wrote :

The Help>Contents bug still exists on MATE 1.8.x, various programs (on Ubuntu 14.04.2 LTS), including:
Caja "The URI ‘help:mate-user-guide/goscaja-1’ does not point to a valid page."
MATE Calculator "The URI ‘help:mate-user-guide/goscaja-1’ does not point to a valid page."
MATE System Monitor "The URI ‘help:mate-system-monitor/index’ does not point to a valid page."

Revision history for this message
Gunnar Hjalmarsson (gunnarhj) wrote :

@Mark: That sounds like a MATE specific issue, related to an Ubuntu version where MATE was not an official flavour. Does it exist a mate-user-guide package, and do you have it installed? Probably you should ask the MATE team for help.

Revision history for this message
Mark Pereira (markjna) wrote :

@Gunnar: I think you're right. I do not have a mate-user-guide package. I'll have to follow up with the MATE team.
Thanks

Revision history for this message
Tuomas Lähteenmäki (lahtis) wrote :

i have a same problem, and im filled also bug report. This is not yelp bug. This is quickly, pgtk bug. Maybe helpers.py file working wrong. I have same problems other programs when go to programs. Menu, contents F1, opening help file. English help working correctly but others language help not.

Changed in yelp (Ubuntu):
status: Incomplete → Opinion
status: Opinion → Confirmed
assignee: nobody → crystal (crystalallen831)
Revision history for this message
InfoLibre (david-vantyghem) wrote :
To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.