dist-upgrade package yaru-theme-gnome-shell could not installed

Bug #2007747 reported by Günter Neiß
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
yaru-theme (Ubuntu)
New
Undecided
Unassigned

Bug Description

Sorry for my bad english, I am a german ;-)

Yesterday I do a dist-upgrade from 20.04. LTS to 22.04 LTS.
I do it with the gui "update management" or "Aktualisierungsverwaltung" in german
During the process the following problems ocur:

1. During "package installation" a MessageBox pops up, with the following msg:
new yaru-theme-gnome-shell package pre-installation script subprocess returned error exit status 1

2. During step "installing firefox snap" there is a second window over the normal one (snap install) that "hangs"
After a while (~2min) I am able to abort this one (geting process hangs are You like to kill it)

Problem 1, More details:
After the upgrade, the system boots right into the logon screen, but I am unable to log in.
When I click mei User and enter my passwd, the screen flickers and I get a message:
Oh, no, something went wrong logout and try again
I do this 3-5 times but always with the same result.

Now i switch to a console (Ctrl-Alt-F2)
Try to install the package manually
sudo apt install yaru-theme-gnome-shell
reports a "not owned" file in /usr/share/themes/Yaru-dark/gnome-shell
I lock into this folder and found a file "gnome-shell.css.save".
After I removed this installation worked and I am able to log into the GUI.
That seems to fix problem 1, but not fully.
When I try to login imediatly after the system has booted I got the same error as mentioned above.
Only when I wait a bit (~20sec) login is possible.
I belive that is some kind of timing problem

Problem 2, More details:
when I start firefox I got a "garbed" window, so it seams that firefox wasn't correctly installed. I will try to reinstall it later and report the result (That's not so importent for me, because I don't use firefox often, I use chrom).

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 5.15.0-60.66-generic 5.15.78
Uname: Linux 5.15.0-60-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
BootLog: Error: [Errno 13] Keine Berechtigung: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sat Feb 18 13:22:22 2023
DistUpgraded: 2023-02-17 17:22:37,443 DEBUG Running PostInstallScript: '/usr/lib/ubuntu-advantage/upgrade_lts_contract.py'
DistroCodename: jammy
DistroVariant: ubuntu
DkmsStatus:
 r8125/9.004.01, 5.13.0-37-generic, x86_64: built
 r8125/9.004.01, 5.15.0-58-generic, x86_64: installed (WARNING! Diff between built and installed module!)
 r8125/9.004.01, 5.15.0-60-generic, x86_64: installed (WARNING! Diff between built and installed module!)
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Navi 14 [Radeon RX 5500/5500M / Pro 5500M] [1002:7340] (rev c5) (prog-if 00 [VGA controller])
   Subsystem: Sapphire Technology Limited Navi 14 [Radeon RX 5500/5500M / Pro 5500M] [1da2:427e]
InstallationDate: Installed on 2020-12-30 (780 days ago)
InstallationMedia:

MachineType: Gigabyte Technology Co., Ltd. B550 AORUS ELITE
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-60-generic root=UUID=81474076-e235-45df-bf87-42ed2fb4c6a1 ro noplymouth resume=UUID=81474076-e235-45df-bf87-42ed2fb4c6a1 resume_offset=83408896
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to jammy on 2023-02-17 (0 days ago)
dmi.bios.date: 12/18/2020
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F11p
dmi.board.asset.tag: Default string
dmi.board.name: B550 AORUS ELITE
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF11p:bd12/18/2020:br5.17:svnGigabyteTechnologyCo.,Ltd.:pnB550AORUSELITE:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnB550AORUSELITE:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring:
dmi.product.family: B550 MB
dmi.product.name: B550 AORUS ELITE
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.113-2~ubuntu0.22.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 22.2.5-0ubuntu0.1~22.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.3-2ubuntu2.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

Revision history for this message
Günter Neiß (gneiss) wrote :
Revision history for this message
Günter Neiß (gneiss) wrote :

I reinstalled firefox, but the screen is still garbish. I atach a screenshot of the firefox window

Revision history for this message
Günter Neiß (gneiss) wrote :

I reinstalled firefox with:
snap remove firefox
snap install firefox
snap restore 1

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1971058, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

affects: xorg (Ubuntu) → yaru-theme (Ubuntu)
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please create a new bug for the Firefox issue.

Revision history for this message
Günter Neiß (gneiss) wrote :

OK, bug 1971058, is the same a my part 1 (yaru).
But part 2: firefox isn't contained there..
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