xdg-xubuntu-templates crashes/freezes system at random intervals.

Bug #1705370 reported by Willie Stevenson
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xubuntu-default-settings (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

System will freeze at random time intervals, sometimes 5 minutes since the computer was turned on, sometimes 3 hours since it was turned on, sometimes while idle, and sometimes, while in the middle of work. When the system does freeze, mouse won't move, can't use any keys on the keyboard, etc,. Only doing a hard reset gets the system back to an operational state.

Upon returning to the desktop I get the following "Sorry, Ubuntu has experienced an internal error:"

xdg-xubuntu-templates (part of the xubuntu-default-settings package) crashed with UnicodeDecodeError in decode(): 'utf-8' codec can't decode byte 0xf1 in position 0: invalid continuation byte.

----------------------------------
----------------------------------

Release: Ubuntu 17.04
Version: xubuntu-default-settings:
  Installed: 17.04.0

Let me know if you need any other logs/info.

Thanks.

Revision history for this message
Theo Linkspfeifer (lastonestanding) wrote :

Does this bug affect 18.04?

Changed in xubuntu-default-settings (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xubuntu-default-settings (Ubuntu) because there has been no activity for 60 days.]

Changed in xubuntu-default-settings (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.