nouveau GPU crash when launching Amazon app

Bug #1313399 reported by Matthew Van Gundy
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
xserver-xorg-video-nouveau (Ubuntu)
Expired
Medium
Unassigned

Bug Description

I believe this crash is another instance of bug #1285713, but apport encouraged me to file a new bug rather than add information to the existing bug, so here it is.

With a default install of 14.04 Trusty, every time I launch the Amazon App from the Unity toolbar the screen freezes, the keyboard becomes unresponsive, and eventually portions of the screen disaapear.

Over a serial console, I see the following kernel error messages get logged:
[ 1508.652362] nouveau E[ PFIFO][0000:04:00.0] DMA_PUSHER - ch 5 [webapp-containe[4490]] get 0x0020080044 put 0x0020080534 ib_get 0x00000323 ib_put 0x00000332 state 0x80007458 (err: INVALID_CMD) push 0x00406040
[ 1508.671543] nouveau E[ PFIFO][0000:04:00.0] DMA_PUSHER - ch 5 [webapp-containe[4490]] get 0x002036a004 put 0x002036a00c ib_get 0x00000324 ib_put 0x00000332 state 0x80000000 (err: INVALID_CMD) push 0x00406040
[ 1508.713736] nouveau E[ PFIFO][0000:04:00.0] DMA_PUSHER - ch 5 [webapp-containe[4490]] get 0x0020081750 put 0x0020081c70 ib_get 0x00000327 ib_put 0x00000342 state 0x80007220 (err: INVALID_CMD) push 0x00406040
[ 1508.732017] nouveau E[ PFIFO][0000:04:00.0] DMA_PUSHER - ch 5 [webapp-containe[4490]] get 0x002036a004 put 0x002036a00c ib_get 0x00000328 ib_put 0x0000036c state 0x80000000 (err: INVALID_CMD) push 0x00406040
[ 1508.752623] nouveau E[ PFIFO][0000:04:00.0] DMA_PUSHER - ch 5 [webapp-containe[4490]] get 0x0020081d70 put 0x0020081d7c ib_get 0x00000329 ib_put 0x0000036c state 0x80006ffc (err: INVALID_CMD) push 0x00406040
[ 1508.771801] nouveau E[ PFIFO][0000:04:00.0] DMA_PUSHER - ch 5 [webapp-containe[4490]] get 0x002036a004 put 0x002036a00c ib_get 0x0000032a ib_put 0x0000036c state 0x80000000 (err: INVALID_CMD) push 0x00406040
[ 1508.790987] nouveau E[ PFIFO][0000:04:00.0] DMA_PUSHER - ch 5 [webapp-containe[4490]] get 0x0020083670 put 0x0020083a14 ib_get 0x0000032f ib_put 0x0000036c state 0x80000000 (err: INVALID_CMD) push 0x00406040
[ 1508.810165] nouveau E[ PFIFO][0000:04:00.0] DMA_PUSHER - ch 5 [webapp-containe[4490]] get 0x002036a004 put 0x002036a00c ib_get 0x00000330 ib_put 0x0000036c state 0x80000000 (err: INVALID_CMD) push 0x00406040
[ 1541.446180] nouveau E[ DRM] GPU lockup - switching to software fbcon

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
Date: Sun Apr 27 12:59:00 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 NVIDIA Corporation G98 [GeForce 8400 GS Rev. 2] [10de:06e4] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Device [1043:8266]
InstallationDate: Installed on 2014-04-24 (3 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcEnviron:
 TERM=screen
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic root=/dev/mapper/primary-trusty--root ro console=ttyS5,115200 console=tty0 quiet splash vt.handoff=7
SourcePackage: xserver-xorg-video-nouveau
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/16/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.90
dmi.board.name: G31M-GS.
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.90:bd05/16/2012:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnG31M-GS.:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Sun Apr 27 12:55:01 2014
xserver.configfile: default
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input B16_b_02 USB-PS/2 Optical Mouse MOUSE, id 8
 input AT Translated Set 2 keyboard KEYBOARD, id 9
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2
xserver.video_driver: nouveau

Revision history for this message
Matthew Van Gundy (singlethink) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xserver-xorg-video-nouveau (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Matthew Van Gundy, thank you for reporting this and helping make Ubuntu better. Any change updating to the Vivid enablement stack as outlined in https://wiki.ubuntu.com/Kernel/LTSEnablementStack ?

tags: added: latest-bios-1.90
Changed in xserver-xorg-video-nouveau (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xserver-xorg-video-nouveau (Ubuntu) because there has been no activity for 60 days.]

Changed in xserver-xorg-video-nouveau (Ubuntu):
status: Incomplete → Expired
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