Ubuntu 13.10 and 14.04 see 2 screens in my laptop

Bug #1287928 reported by Jarosław Guza
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

i have a laptop, its HP Envy dv7 and Ubuntu 13.10 and beta of 14.04 are findin my screens as 2 separate one. Mouse is not workin correctly then and i have to turn off the second monitor (which does not exist!) in system settings.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: gnome-control-center 1:3.6.3-0ubuntu45.2
ProcVersionSignature: Ubuntu 3.11.0-17.31-generic 3.11.10.3
Uname: Linux 3.11.0-17-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
Date: Tue Mar 4 22:36:36 2014
ExecutablePath: /usr/bin/gnome-control-center
InstallationDate: Installed on 2013-12-08 (86 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MarkForUpload: True
SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)
usr_lib_gnome-control-center:
 activity-log-manager 0.9.7-0ubuntu4
 deja-dup 27.3.1-0ubuntu1
 gnome-control-center-signon 0.1.7~+13.10.20130724.1-0ubuntu1
 gnome-control-center-unity 1.3+13.10.20131004-0ubuntu1

Revision history for this message
Jarosław Guza (jarekj83-4) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report, what's the output of "xrandr -q"? could you add your Xorg.0.log to the bug report?

Changed in gnome-control-center (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Jarosław Guza (jarekj83-4) wrote :

hey:

jarek@jarek:~$ xrandr -q
Screen 0: minimum 8 x 8, current 1600 x 900, maximum 16384 x 16384
LVDS-0 connected 1600x900+0+0 (normal left inverted right x axis y axis) 382mm x 215mm
   1600x900 60.0*+ 40.0
   1440x900 59.9
   1360x768 59.8 60.0
   1152x864 60.0
   1024x768 60.0 60.0
   960x720 60.0
   928x696 60.1
   896x672 60.0
   960x600 60.0
   960x540 60.0
   800x600 60.0 60.3 56.2
   840x525 60.0 59.9
   800x512 60.2
   700x525 60.0
   640x512 60.0
   720x450 59.9
   640x480 60.0 59.9
   680x384 59.8 60.0
   576x432 60.1
   512x384 60.0
   400x300 60.3 56.3
   320x240 60.1
VGA-0 disconnected (normal left inverted right x axis y axis)
HDMI-0 disconnected (normal left inverted right x axis y axis)
DisplayPort-0 disconnected (normal left inverted right x axis y axis)

--

but i turned off that "2nd" virtual monitor cause mouse was workin like a crazy

Revision history for this message
Sebastien Bacher (seb128) wrote :

could you get the output when the second monitor is not off rather?

Revision history for this message
Jarosław Guza (jarekj83-4) wrote :

LOL :) sure here it is:

Screen 0: minimum 320 x 200, current 2624 x 900, maximum 32767 x 32767
LVDS1 connected primary 1600x900+0+0 (normal left inverted right x axis y axis) 382mm x 215mm
   1600x900 60.0*+ 40.0
   1440x900 59.9
   1360x768 59.8 60.0
   1152x864 60.0
   1024x768 60.0
   800x600 60.3 56.2
   640x480 59.9
VGA2 disconnected (normal left inverted right x axis y axis)
HDMI1 disconnected (normal left inverted right x axis y axis)
DP1 disconnected (normal left inverted right x axis y axis)
VIRTUAL1 disconnected (normal left inverted right x axis y axis)
VGA-1-1 connected 1024x768+1600+0 (normal left inverted right x axis y axis) 0mm x 0mm
   1024x768 60.0*
   800x600 60.3 56.2
   848x480 60.0
   640x480 59.9
  1024x768 (0x43) 65.0MHz
        h: width 1024 start 1048 end 1184 total 1344 skew 0 clock 48.4KHz
        v: height 768 start 771 end 777 total 806 clock 60.0Hz
  800x600 (0x44) 40.0MHz
        h: width 800 start 840 end 968 total 1056 skew 0 clock 37.9KHz
        v: height 600 start 601 end 605 total 628 clock 60.3Hz
  800x600 (0x45) 36.0MHz
        h: width 800 start 824 end 896 total 1024 skew 0 clock 35.2KHz
        v: height 600 start 601 end 603 total 625 clock 56.2Hz

Revision history for this message
Jarosław Guza (jarekj83-4) wrote :

i must add that problem does not exist when closed drivers (nvidia) are installed.

Revision history for this message
Sebastien Bacher (seb128) wrote :

> i must add that problem does not exist when closed drivers (nvidia) are installed.

looks like a bug in the "nouveau" opensource nvidia drivers then

affects: gnome-control-center (Ubuntu) → xserver-xorg-video-nouveau (Ubuntu)
Changed in xserver-xorg-video-nouveau (Ubuntu):
status: Incomplete → New
Revision history for this message
penalvch (penalvch) wrote :

Jarosław Guza, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect -p xorg 1287928

Please ensure you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

affects: xserver-xorg-video-nouveau (Ubuntu) → xorg (Ubuntu)
Changed in xorg (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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