Unknown chipset

Bug #1277559 reported by Gerhard Burger
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xserver-xorg-video-nouveau (Ubuntu)
Invalid
Low
Unassigned

Bug Description

I am trying to install Ubuntu on a new laptop and it's giving me a headache :P
On boot I get the message:

    [ 9.128711] nouveau E [ DEVICE] [0000:01:00.0] unknown chipset, 0x108120a1
    [ 9.128742] nouveau E [ DRM] failed to create 0x80000080, -22
    ...
    [ 9.128964] nouveau: probe of 0000:01:00.0 failed with -22

After which it boots in some very weird green mode, where the pixels are very visible.

My system:

Toshiba Satellite L70-A-12W (with Geforce GT 740M with Optimus support)
Ubuntu 13.10 64 bit (although with 12.04, and 14.04 daily I have the same weird green screen)

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1
ProcVersionSignature: Ubuntu 3.11.0-15.25-generic 3.11.10
Uname: Linux 3.11.0-15-generic x86_64
ApportVersion: 2.12.5-0ubuntu2
Architecture: amd64
CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
Date: Fri Feb 7 16:27:54 2014
DistUpgraded: Fresh install
DistroCodename: saucy
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
   Subsystem: Toshiba America Info Systems Device [1179:fa89]
   Subsystem: Toshiba America Info Systems Device [1179:fa89]
InstallationDate: Installed on 2014-02-07 (0 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: TOSHIBA SATELLITE L70-A
MarkForUpload: True
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic.efi.signed root=UUID=175bb54a-adb5-493f-bb6a-6ed218cce46c ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-video-nouveau
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/04/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 1.50
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Type2 - Board Product Name1
dmi.board.vendor: Type2 - Board Vendor Name1
dmi.board.version: Type2 - Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvr1.50:bd11/04/2013:svnTOSHIBA:pnSATELLITEL70-A:pvrPSKNEE-02502VDU:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: SATELLITE L70-A
dmi.product.version: PSKNEE-02502VDU
dmi.sys.vendor: TOSHIBA
version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.46-1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1
xserver.bootTime: Fri Feb 7 16:08:55 2014
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 20555
 vendor SEC
xserver.version: 2:1.14.3-3ubuntu2

Revision history for this message
Gerhard Burger (burger.ga) wrote :
penalvch (penalvch)
tags: added: trusty
Revision history for this message
penalvch (penalvch) wrote :

Gerhard Burger, thank you for reporting this and helping make Ubuntu better. As per http://www.toshiba.co.uk/innovation/download_bios.jsp?service=UK an update to your computer's buggy and outdated BIOS is available (1.60). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the information above is provided, then please mark this report Status New. Otherwise, please mark this as Invalid.

Thank you for your understanding.

tags: added: bios-outdated-1.60 precise
Changed in xserver-xorg-video-nouveau (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Gerhard Burger (burger.ga) wrote :

It was a company laptop and I no longer work there so I don't have access anymore, but I know that it was working correctly with the release of 15.05.

Changed in xserver-xorg-video-nouveau (Ubuntu):
status: Incomplete → Invalid
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