[i965gm] GPU lockup EIR: 0x00000010 PGTBL_ER: 0x00000100 - occurred on resume, with horizontal stretching

Bug #982021 reported by Joel Stanley on 2012-04-15
This bug affects 6 people
Affects Status Importance Assigned to Milestone
xserver-xorg-video-intel (Ubuntu)

Bug Description

On resume screen was "stretched" horizontally

ProblemType: Crash
DistroRelease: Ubuntu 12.04
Package: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
ProcVersionSignature: Ubuntu 3.2.0-3.8-generic 3.2.0-rc4
Uname: Linux 3.2.0-3-generic x86_64

ApportVersion: 2.0-0ubuntu4
Architecture: amd64
Chipset: i965gm
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Sun Apr 15 10:56:51 2012
DistUpgraded: 2012-01-29 20:10:33,055 DEBUG enabling apt cron job
DistroCodename: precise
DistroVariant: ubuntu
DkmsStatus: virtualbox, 4.1.12, 3.2.0-3-generic, x86_64: installed
DuplicateSignature: [i965gm] GPU lockup EIR: 0x00000010 PGTBL_ER: 0x00000100 Ubuntu 12.04
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
ExtraDebuggingInterest: Yes, whatever it takes to get this fixed in Ubuntu
GpuHangFrequency: This is the first time
GpuHangReproducibility: I don't know
GpuHangStarted: Within the last week or two
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
InterpreterPath: /usr/bin/python2.7
MachineType: LENOVO 647818M
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-3-generic root=UUID=1c416652-cc6b-4a48-a240-77752df8844b ro quiet splash lpj=11970920 pcie_aspm=force i915.powersave=1 i915.semaphores=1 i915.i915_enable_rc6=1 pcie_aspm=force vt.handoff=7
SourcePackage: xserver-xorg-video-intel
Title: [i965gm] GPU lockup EIR: 0x00000010 PGTBL_ER: 0x00000100
UpgradeStatus: Upgraded to precise on 2012-01-29 (76 days ago)

dmi.bios.date: 05/11/2009
dmi.bios.vendor: LENOVO
dmi.bios.version: 7TET36WW (1.10 )
dmi.board.name: 647818M
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr7TET36WW(1.10):bd05/11/2009:svnLENOVO:pn647818M:pvrThinkPadX300:rvnLENOVO:rn647818M:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 647818M
dmi.product.version: ThinkPad X300
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:
version.ia32-libs: ia32-libs 20090808ubuntu35
version.libdrm2: libdrm2 2.4.32-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.2-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.2-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

Joel Stanley (shenki) wrote :
tags: removed: need-duplicate-check
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xserver-xorg-video-intel (Ubuntu):
status: New → Confirmed
Bryce Harrington (bryce) wrote :

Hi Joel,

Could you describe the horizontal stretching in more detail?
Has the bug happened again since you initially reported it?
When you saw the horizontal stretching, do you recall was the system frozen (requiring a hard power reset?)

summary: - [i965gm] GPU lockup EIR: 0x00000010 PGTBL_ER: 0x00000100
+ [i965gm] GPU lockup EIR: 0x00000010 PGTBL_ER: 0x00000100 - occurred on
+ resume, with horizontal stretching
Changed in xserver-xorg-video-intel (Ubuntu):
importance: Undecided → High
status: Confirmed → Incomplete
Joel Stanley (shenki) wrote :

I can't recall exactly how it looked. The stretching iirc wasn't just horizontal, it was in both axes: as though I was zoomed in on the top left corner of the framebuffer. The stretching wasn't a straight magnification, it appeared as though every second column of pixels were missing (black?).

I could switch VTs and they all showed the same behaviour as X.

The system wasn't frozen, as I could switch VTs as well as interact with X and move the mouse. I rebooted by switching to a VT and ctrl-alt-deleteing. On reboot things were fine.

The shutdown into suspend occurred while using a USB<->serial device, and happened due to low battery.

I haven't seen it since, but I haven't been using the laptop every day.


Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:

tags: added: iso-testing
Marco Ferretti (marco-ferretti) wrote :

Happened to me after 1st reboot testing 12.04 on a macbook; did nothing, just logged in.

Bryce Harrington (bryce) wrote :

@Marco, can you attach a photo? Or, review Joel's description in #4 and explain what you see (if it's different).

Changed in xserver-xorg-video-intel (Ubuntu):
status: Incomplete → New
status: New → Incomplete
bugbot (bugbot) on 2012-04-26
tags: added: resume
Cory Jones (cory-a-jones) wrote :

This error happens to me every time I reboot. I'm running 12.04 on a macbook with dual screen monitors. There doesn't appear to be any screen stretching before the error.

korgman (korgie) wrote :

Same with Lenovo X61. I try with 3.1 kernel from 11.10 to check if it helps.

I will post photo when the problem re-occurs.

thekendall (thekendall) wrote :

I keep getting the same crash report. I am new to Ubuntu and like it but it pops up on every boot like 3 times when I don't see any problem

mariusmeyer (marius-l-meyer) wrote :

I get this crash report after every reboot approx. two-three minutes after login. I have never experienced any sort of glitching or other graphical problems however, so since nothing appears to be broken, is there any way to turn off this error message?

Jesse Tweedle (jesse-tweedle) wrote :

Same as thekendall and mariusmeyer; just installed ubuntu on macbook 3,1 (2008), and get three error reports linking to this page, but no visible problems, graphics or otherwise.

Jesse Tweedle (jesse-tweedle) wrote :

Edit: got the error after first install; after updating and restarting, no more error (although there were never any visible issues).

Launchpad Janitor (janitor) wrote :

[Expired for xserver-xorg-video-intel (Ubuntu) because there has been no activity for 60 days.]

Changed in xserver-xorg-video-intel (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.