i915 GPU Hung using java applications like SQL developer

Bug #970596 reported by Lucazade on 2012-04-01
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
xserver-xorg-video-intel (Ubuntu)
High
Unassigned

Bug Description

When using some java applications, like Oracle SQL developer, I get a GPU hang.. for some seconds the screen becomes black and unresponsive then it comes back to life.

This issue was not present in Oneiric so it seems a regression.

The laptop is a Dell L702X with an integrated Intel GPU..
this is the lcpci:

00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09) (prog-if 00 [VGA controller])
 Subsystem: Dell Device 0571
 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
 Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Interrupt: pin A routed to IRQ 52
 Region 0: Memory at f2400000 (64-bit, non-prefetchable) [size=4M]
 Region 2: Memory at e0000000 (64-bit, prefetchable) [size=256M]
 Region 4: I/O ports at 5000 [size=64]
 Expansion ROM at <unassigned> [disabled]
 Capabilities: <access denied>
 Kernel driver in use: i915
 Kernel modules: i915

and this is the error found in dmesg after the hangup:

[ 4889.687609] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung
[ 4889.687669] [drm] capturing error event; look for more information in /debug/dri/0/i915_error_state
[ 4889.699461] [drm:i915_wait_request] *ERROR* i915_wait_request returns -11 (awaiting 332264 at 332261, next 332265)

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
ProcVersionSignature: Ubuntu 3.2.0-21.34-generic 3.2.13
Uname: Linux 3.2.0-21-generic x86_64
ApportVersion: 2.0-0ubuntu2
Architecture: amd64
Date: Sun Apr 1 07:47:05 2012
SourcePackage: xserver-xorg-video-intel
UpgradeStatus: No upgrade log present (probably fresh install)

Lucazade (lucazade) wrote :
Bryce Harrington (bryce) wrote :

For GPU lockup bugs with Intel graphics, you need to collect the output of 'dmesg' and your /sys/kernel/debug/dri/0/i915_error_state file. Both of these must be collected while the machine is locked up (e.g. by sshing into the sick machine over ethernet). See https://wiki.ubuntu.com/X/Troubleshooting/Freeze for additional info.

Changed in xserver-xorg-video-intel (Ubuntu):
status: New → Incomplete
Lucazade (lucazade) wrote :
Lucazade (lucazade) wrote :
Changed in xserver-xorg-video-intel (Ubuntu):
status: Incomplete → Confirmed
Lucazade (lucazade) wrote :

reinstalled precise from scratch and issue is present... I've posted i915 logs and dmesg and confirmed the bug report.

Bryce Harrington (bryce) on 2012-04-10
Changed in xserver-xorg-video-intel (Ubuntu):
importance: Undecided → High
summary: - i915 GPU Hung
+ i915 GPU Hung using java applications like SQL developer

I have same issue with LibreOffice3.5 on same hardware graphics(Intel HD graphics and SandyBiridge)

Heiko Roth (roth-egotec) wrote :

I can confirm the problems.
Ubuntu 12.04.
Becoming worse.

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