Ubuntu
xserver-xorg-video-intel package

[pineviewgm] Only black screen with mouse pointer on internal screen after unplugging external screen

Bug #962217 reported by Marius B. Kotsbak on 2012-03-22

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	xserver-xorg-video-intel (Ubuntu)	Fix Released	Undecided	Unassigned

Bug Description

When I connect an external screen, only the mouse pointer is visible on black background. A workaround is to press CTRL-ALT-F1 and then CTRL-ALT-F7.

When I then disconnect the cable, the internal laptop screen is stuck with non movable mouse pointer and locks completely.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: xorg 1:7.6+10ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-20.32-generic-pae 3.2.12
Uname: Linux 3.2.0-20-generic-pae i686
.tmp.unity.support.test.0:

ApportVersion: 1.94.1-0ubuntu2
Architecture: i386
CompizPlugins: [core,composite,opengl,decor,snap,resize,place,imgpng,move,compiztoolbox,grid,vpswitch,mousepoll,regex,gnomecompat,session,wall,animation,fade,expo,ezoom,scale,workarounds,unityshell]
CompositorRunning: compiz
Date: Thu Mar 22 15:37:32 2012
DistUpgraded: Fresh install
DistroCodename: precise
DistroVariant: ubuntu
EcryptfsInUse: Yes
ExtraDebuggingInterest: Yes, whatever it takes to get this fixed in Ubuntu
GraphicsCard:
Intel Corporation N10 Family Integrated Graphics Controller [8086:a011] (rev 02) (prog-if 00 [VGA controller])
Subsystem: Giga-byte Technology Device [1458:b100]
Subsystem: Giga-byte Technology Device [1458:b100]
MachineType: GIGABYTE T1005
ProcEnviron:
LANGUAGE=nb_NO:nb:no_NO:no:nn_NO:nn:en
PATH=(custom, user)
LANG=nb_NO.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-20-generic-pae root=UUID=f1d0446d-3ea3-46a7-9842-8773acca78e6 ro quiet splash i8042.noloop=1 vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to precise on 2012-03-11 (11 days ago)
dmi.bios.date: 08/30/2010
dmi.bios.vendor: GIGABYTE
dmi.bios.version: GSBF05
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: T1005
dmi.board.vendor: GIGABYTE
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnGIGABYTE:bvrGSBF05:bd08/30/2010:svnGIGABYTE:pnT1005:pvrGSBF05:rvnGIGABYTE:rnT1005:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion:
dmi.product.name: T1005
dmi.product.version: GSBF05
dmi.sys.vendor: GIGABYTE
version.compiz: compiz 1:0.9.7.0+bzr3035-0ubuntu1
version.libdrm2: libdrm2 2.4.30-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.1-0ubuntu5
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.1-0ubuntu5
version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build2
---
.tmp.unity.scope.cities: Error: [Errno 21] Er en filkatalog: '/tmp/unity-scope-cities'
.tmp.unity.support.test.0:

ApportVersion: 2.0.1-0ubuntu4
Architecture: i386
CompizPlugins: [core,composite,opengl,decor,snap,resize,place,workarounds,imgpng,move,compiztoolbox,grid,vpswitch,mousepoll,regex,gnomecompat,expo,session,wall,ezoom,unitymtgrabhandles,fade,scale,unityshell]
CompositorRunning: compiz
DistUpgraded: Fresh install
DistroCodename: precise
DistroRelease: Ubuntu 12.04
DistroVariant: ubuntu
EcryptfsInUse: Yes
ExtraDebuggingInterest: Yes, whatever it takes to get this fixed in Ubuntu
GraphicsCard:
Intel Corporation N10 Family Integrated Graphics Controller [8086:a011] (rev 02) (prog-if 00 [VGA controller])
Subsystem: Giga-byte Technology Device [1458:b100]
Subsystem: Giga-byte Technology Device [1458:b100]
MachineType: GIGABYTE T1005
Package: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
PackageArchitecture: i386
ProcEnviron:
LANGUAGE=nb_NO:nb:no_NO:no:nn_NO:nn:en
TERM=xterm
PATH=(custom, user)
LANG=nb_NO.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-23-generic-pae root=UUID=f1d0446d-3ea3-46a7-9842-8773acca78e6 ro quiet splash i8042.noloop=1
ProcVersionSignature: Ubuntu 3.2.0-23.36-generic-pae 3.2.14
Tags: precise ubuntu compiz-0.9
Uname: Linux 3.2.0-23-generic-pae i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
dmi.bios.date: 08/30/2010
dmi.bios.vendor: GIGABYTE
dmi.bios.version: GSBF05
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: T1005
dmi.board.vendor: GIGABYTE
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnGIGABYTE:bvrGSBF05:bd08/30/2010:svnGIGABYTE:pnT1005:pvrGSBF05:rvnGIGABYTE:rnT1005:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion:
dmi.product.name: T1005
dmi.product.version: GSBF05
dmi.sys.vendor: GIGABYTE
version.compiz: compiz 1:0.9.7.6-0ubuntu1
version.libdrm2: libdrm2 2.4.32-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.2-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.2-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build2

See original description

Tags:

Revision history for this message

Marius B. Kotsbak (mariusko) wrote on 2012-03-22:

BootDmesg.txt Edit (84.7 KiB, text/plain; charset="utf-8")
BootLog.gz Edit (743 bytes, application/x-gzip)
CurrentDmesg.txt Edit (4.0 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (5.0 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (2.1 MiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (36.9 KiB, text/plain; charset="utf-8")
LightdmLog.txt Edit (5.0 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (12.4 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (612 bytes, text/plain; charset="utf-8")
MonitorsUser.xml.txt Edit (928 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (3.0 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.3 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.5 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (124.9 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (261.9 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (597 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (34.1 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (31.1 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (3.5 KiB, text/plain; charset="utf-8")
peripherals.txt Edit (1.7 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (9.7 KiB, text/plain; charset="utf-8")
xinput.txt Edit (935 bytes, text/plain; charset="utf-8")

Marius B. Kotsbak (mariusko) on 2012-03-22

summary:	Only black screen with mouse pointer on connected external screen to - laptop + laptop, locks at unplugging
tags:	removed: has-workaround
description:	updated

Revision history for this message

Marius B. Kotsbak (mariusko) wrote on 2012-03-22: Re: Only black screen with mouse pointer on connected external screen to laptop, locks at unplugging

Enabling "Copy to Texture" (ref bug #830949) does not solve this problem.

Bryce Harrington (bryce) on 2012-03-23

summary:	- Only black screen with mouse pointer on connected external screen to - laptop, locks at unplugging + [pineviewgm] Only black screen with mouse pointer on connected external + screen to laptop, locks at unplugging
affects:	xorg (Ubuntu) → xserver-xorg-video-intel (Ubuntu)

Kate Stewart (kate.stewart) on 2012-03-24

tags:

added: rls-mgr-p-tracking

bugbot (bugbot) on 2012-03-29

tags:	added: black-screen
tags:	added: mouse-pointer

Revision history for this message

Bryce Harrington (bryce) wrote on 2012-04-17: Re: [pineviewgm] Only black screen with mouse pointer on connected external screen to laptop, locks at unplugging

Hi Marius, are you still seeing this bug with current Ubuntu?

Changed in xserver-xorg-video-intel (Ubuntu):
status:	New → Incomplete

Revision history for this message

Marius B. Kotsbak (mariusko) wrote on 2012-04-18:

Now the external screen works, but after disconnecting it, I loose the internal screen (and once unmovable mouse pointer on black screen).

Changed in xserver-xorg-video-intel (Ubuntu):
status:	Incomplete → New
tags:	added: apport-collected
description:	updated

Revision history for this message

Marius B. Kotsbak (mariusko) wrote on 2012-04-18: BootDmesg.txt

BootDmesg.txt Edit (58.7 KiB, text/plain)

apport information

Revision history for this message

Marius B. Kotsbak (mariusko) wrote on 2012-04-18: BootLog.gz

BootLog.gz Edit (677 bytes, application/octet-stream)

apport information

Revision history for this message

Marius B. Kotsbak (mariusko) wrote on 2012-04-18: CurrentDmesg.txt

CurrentDmesg.txt Edit (61.1 KiB, text/plain)

apport information

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Marius B. Kotsbak (mariusko) wrote on 2012-04-18: Dependencies.txt

Dependencies.txt Edit (2.6 KiB, text/plain)

apport information

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Marius B. Kotsbak (mariusko) wrote on 2012-04-18: DpkgLog.txt

DpkgLog.txt Edit (2.2 MiB, text/plain)

apport information

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Marius B. Kotsbak (mariusko) wrote on 2012-04-18: GconfCompiz.txt

#10

GconfCompiz.txt Edit (36.8 KiB, text/plain)

apport information

Revision history for this message

Marius B. Kotsbak (mariusko) wrote on 2012-04-18: LightdmLog.txt

#11

LightdmLog.txt Edit (3.1 KiB, text/plain)

apport information

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Marius B. Kotsbak (mariusko) wrote on 2012-04-18: Lspci.txt

#12

Lspci.txt Edit (12.4 KiB, text/plain)

apport information

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Marius B. Kotsbak (mariusko) wrote on 2012-04-18: Lsusb.txt

#13

Lsusb.txt Edit (541 bytes, text/plain)

apport information

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Marius B. Kotsbak (mariusko) wrote on 2012-04-18: MonitorsUser.xml.txt

#14

MonitorsUser.xml.txt Edit (928 bytes, text/plain)

apport information

Revision history for this message

Marius B. Kotsbak (mariusko) wrote on 2012-04-18: ProcCpuinfo.txt

#15

ProcCpuinfo.txt Edit (3.0 KiB, text/plain)

apport information

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Marius B. Kotsbak (mariusko) wrote on 2012-04-18: ProcInterrupts.txt

#16

ProcInterrupts.txt Edit (2.3 KiB, text/plain)

apport information

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Marius B. Kotsbak (mariusko) wrote on 2012-04-18: ProcModules.txt

#17

ProcModules.txt Edit (2.9 KiB, text/plain)

apport information

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Marius B. Kotsbak (mariusko) wrote on 2012-04-18: UdevDb.txt

#18

UdevDb.txt Edit (116.9 KiB, text/plain)

apport information

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Marius B. Kotsbak (mariusko) wrote on 2012-04-18: UdevLog.txt

#19

UdevLog.txt Edit (251.9 KiB, text/plain)

apport information

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Marius B. Kotsbak (mariusko) wrote on 2012-04-18: UnitySupportTest.txt

#20

UnitySupportTest.txt Edit (597 bytes, text/plain)

apport information

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Marius B. Kotsbak (mariusko) wrote on 2012-04-18: XorgLog.txt

#21

XorgLog.txt Edit (60.5 KiB, text/plain)

apport information

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Marius B. Kotsbak (mariusko) wrote on 2012-04-18: XorgLogOld.txt

#22

XorgLogOld.txt Edit (35.4 KiB, text/plain)

apport information

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Marius B. Kotsbak (mariusko) wrote on 2012-04-18: Xrandr.txt

#23

Xrandr.txt Edit (4.8 KiB, text/plain)

apport information

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Marius B. Kotsbak (mariusko) wrote on 2012-04-18: xdpyinfo.txt

#24

xdpyinfo.txt Edit (9.7 KiB, text/plain)

apport information

summary:

- [pineviewgm] Only black screen with mouse pointer on connected external
- screen to laptop, locks at unplugging
+ [pineviewgm] Only black screen with mouse pointer on internal screen
+ after unplugging external screen

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-08-29:

#25

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xserver-xorg-video-intel (Ubuntu):
status:	New → Confirmed

Revision history for this message

Alan Boudreault (aboudreault) wrote on 2012-08-29:

#26

I tried the latest driver from the xf86-video-intel github... and no luck.

Revision history for this message

Chris Wilson (ickle) wrote on 2013-02-26:

#27

pageflip vs modeset race [kernel]; should be fixed in raring.

Changed in xserver-xorg-video-intel (Ubuntu):
status:	Confirmed → Fix Released

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[pineviewgm] Only black screen with mouse pointer on internal screen after unplugging external screen

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Ubuntu
xserver-xorg-video-intel package