Ubuntu
xserver-xorg-video-intel package

libreoffice command shows redraw errors

Bug #850872 reported by Fritz Heinrichmeyer on 2011-09-15

This bug report is a duplicate of: Bug #901959: Clipping in libreoffice welcome screen. Edit Remove

This bug affects 3 people

Affects		Status	Importance	Assigned to	Milestone
	xserver-xorg-video-intel (Ubuntu)	Incomplete	Undecided	Unassigned

Bug Description

Architecture: amd64
Version: 1:3.4.3-1ubuntu2

libreoffice has a serious redraw error, i tried with unity-2d (metacity) and with unity (compiz).

Look at attached image.
---
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
DistroRelease: Ubuntu 11.10
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
Package: libreoffice 1:3.4.4-0ubuntu1
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6
Tags: oneiric
Uname: Linux 3.0.0-13-generic x86_64
UpgradeStatus: Upgraded to oneiric on 2011-09-02 (74 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
---
.tmp.unity.support.test.0:

ApportVersion: 1.23-0ubuntu4
Architecture: amd64
CompizPlugins: [core,bailer,detection,composite,opengl,decor,gnomecompat,compiztoolbox,regex,resize,vpswitch,imgpng,animation,snap,grid,mousepoll,expo,place,move,ezoom,staticswitcher,workarounds,wall,session,fade,scale,unityshell]
CompositorRunning: None
DistUpgraded: Log time: 2011-09-02 08:57:38.173558
DistroCodename: oneiric
DistroRelease: Ubuntu 11.10
DistroVariant: ubuntu
DkmsStatus: virtualbox, 4.1.2, 3.0.0-16-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation Core Processor Integrated Graphics Controller [8086:0042] (rev 18) (prog-if 00 [VGA controller])
Subsystem: Giga-byte Technology Device [1458:d000]
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
MachineType: Gigabyte Technology Co., Ltd. H55M-UD2H
Package: xserver-xorg-video-intel 2:2.15.901-1ubuntu2.1
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=efaa0e98-1c27-4ac3-9e65-4b5ee536951f ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.0.0-16.28-generic 3.0.17
Tags: oneiric ubuntu
Uname: Linux 3.0.0-16-generic x86_64
UpgradeStatus: Upgraded to oneiric on 2011-09-02 (164 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 11/29/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F11 TX
dmi.board.name: H55M-UD2H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF11TX:bd11/29/2010:svnGigabyteTechnologyCo.,Ltd.:pnH55M-UD2H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnH55M-UD2H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: H55M-UD2H
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz 1:0.9.6+bzr20110929-0ubuntu6.1
version.ia32-libs: ia32-libs 20090808ubuntu26
version.libdrm2: libdrm2 2.4.26-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 7.11-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.11-0ubuntu3
version.xserver-xorg: xserver-xorg 1:7.6+7ubuntu7.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.6.0-1ubuntu13
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20110811.g93fc084-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.15.901-1ubuntu2.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110411+8378443-1

See original description

Tags:

Revision history for this message

Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote on 2011-09-15:

image showing redraw error Edit (99.3 KiB, image/png)

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Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote on 2011-09-15:

+ the libreoffice windows has no representation in unity dash when simply

libreoffice

is started.

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Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote on 2011-09-15:

Cannot reproduce at home with radeon graphic card, but maybe the error was cured by a very recent update. The problem occurred at work with intel-hd graphics driver.

Tomorrow i will report more about the box having problems if they are still there.

Revision history for this message

Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote on 2011-09-16:

Have problems at work on a "Intel® Ironlake Desktop" regardless of graphics acceleration options in libreoffice after a fresh update on amd64 oneiric.

Revision history for this message

penalvch (penalvch) wrote on 2011-09-17:

Fritz Heinrichmeyer, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 850872
When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Changed in libreoffice (Ubuntu):
status:	New → Incomplete

Revision history for this message

Jakson Alves de Aquino (jaksonaquino) wrote on 2011-11-09:

Screenshot, apport-cli output and lshw output. Edit (92.2 KiB, application/x-tar)

I'm also affected by this bug.

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Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote on 2011-11-15: Dependencies.txt

Dependencies.txt Edit (4.8 KiB, text/plain)

apport information

tags:	added: apport-collected oneiric
description:	updated

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Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote on 2011-11-15: ProcEnviron.txt

ProcEnviron.txt Edit (138 bytes, text/plain)

apport information

penalvch (penalvch) on 2011-11-15

Changed in libreoffice (Ubuntu):
status:	Incomplete → New

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-01-24:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in libreoffice (Ubuntu):
status:	New → Confirmed

Revision history for this message

penalvch (penalvch) wrote on 2012-02-11:

#10

Fritz Heinrichmeyer, on the work computer, please execute the following command, as it will automatically gather debugging information for xserver-xorg-video-intel, in a terminal:
apport-collect 850872

As well, please provide all relevant information noted in: https://wiki.ubuntu.com/X/Debugging

Jakson Alves de Aquino (jaksonaquino), please file a separate bug by executing the following in the Terminal:
ubuntu-bug xorg

affects:	libreoffice (Ubuntu) → xserver-xorg-video-intel (Ubuntu)
Changed in xserver-xorg-video-intel (Ubuntu):
status:	Confirmed → Incomplete
tags:	added: corruption

Revision history for this message

Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote on 2012-02-13: BootDmesg.txt

#11

BootDmesg.txt Edit (53.1 KiB, text/plain)

apport information

tags:	added: ubuntu
description:	updated

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Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote on 2012-02-13: BootLog.gz

#12

BootLog.gz Edit (766 bytes, application/octet-stream)

apport information

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Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote on 2012-02-13: CurrentDmesg.txt

#13

CurrentDmesg.txt Edit (814 bytes, text/plain)

apport information

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Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote on 2012-02-13: Dependencies.txt

#14

Dependencies.txt Edit (2.6 KiB, text/plain)

apport information

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Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote on 2012-02-13: DpkgLog.txt

#15

DpkgLog.txt Edit (63.1 KiB, text/plain)

apport information

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Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote on 2012-02-13: GconfCompiz.txt

#16

GconfCompiz.txt Edit (37.1 KiB, text/plain)

apport information

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Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote on 2012-02-13: LightdmDisplayLog.txt

#17

LightdmDisplayLog.txt Edit (1.0 KiB, text/plain)

apport information

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Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote on 2012-02-13: LightdmGreeterLog.txt

#18

LightdmGreeterLog.txt Edit (13.6 KiB, text/plain)

apport information

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Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote on 2012-02-13: LightdmLog.txt

#19

LightdmLog.txt Edit (5.4 KiB, text/plain)

apport information

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Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote on 2012-02-13: Lspci.txt

#20

Lspci.txt Edit (16.9 KiB, text/plain)

apport information

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Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote on 2012-02-13: Lsusb.txt

#21

Lsusb.txt Edit (919 bytes, text/plain)

apport information

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Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote on 2012-02-13: ProcCpuinfo.txt

#22

ProcCpuinfo.txt Edit (3.2 KiB, text/plain)

apport information

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Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote on 2012-02-13: ProcEnviron.txt

#23

ProcEnviron.txt Edit (138 bytes, text/plain)

apport information

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Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote on 2012-02-13: ProcInterrupts.txt

#24

ProcInterrupts.txt Edit (2.0 KiB, text/plain)

apport information

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Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote on 2012-02-13: ProcModules.txt

#25

ProcModules.txt Edit (2.3 KiB, text/plain)

apport information

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Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote on 2012-02-13: UdevDb.txt

#26

UdevDb.txt Edit (123.8 KiB, text/plain)

apport information

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Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote on 2012-02-13: UdevLog.txt

#27

UdevLog.txt Edit (258.3 KiB, text/plain)

apport information

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Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote on 2012-02-13: UnitySupportTest.txt

#28

UnitySupportTest.txt Edit (597 bytes, text/plain)

apport information

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Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote on 2012-02-13: XorgConf.txt

#29

XorgConf.txt Edit (277 bytes, text/plain)

apport information

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Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote on 2012-02-13: XorgLog.txt

#30

XorgLog.txt Edit (60.6 KiB, text/plain)

apport information

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Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote on 2012-02-13: XorgLogOld.txt

#31

XorgLogOld.txt Edit (57.0 KiB, text/plain)

apport information

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Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote on 2012-02-13: Xrandr.txt

#32

Xrandr.txt Edit (7.0 KiB, text/plain)

apport information

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Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote on 2012-02-13: xdpyinfo.txt

#33

xdpyinfo.txt Edit (9.7 KiB, text/plain)

apport information

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libreoffice command shows redraw errors

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xserver-xorg-video-intel package