Lenovo laptop freezes on connection of external monitor

Bug #810813 reported by Christopher Barrington-Leigh on 2011-07-15
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xserver-xorg-video-intel (Ubuntu)
Undecided
Unassigned

Bug Description

After a recent upgrade to latest (backports of) 11.04 on a Lenovo T410s, my external monitor is completely unusable. If I boot with it plugged in, I get multicolor flashing screen / unusable. If I plug it in after logging, the screen goes black and useless. If I unplug it to recover, I get a black responseless screen with an arrow cursor. I cannot recover and must reboot.
Even if I log in with Classic, no effects, I get flashing junk screen if I plug in an external monitor.
I'm back to early 1990s functionality now under the latest Natty updates. (Very very discouraged)

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: xorg 1:7.6+4ubuntu3.1
ProcVersionSignature: Ubuntu 2.6.38-10.46-generic 2.6.38.7
Uname: Linux 2.6.38-10-generic x86_64
Architecture: amd64
CompizPlugins: [core,bailer,detection,composite,opengl,decor,mousepoll,vpswitch,regex,animation,snap,expo,move,compiztoolbox,place,grid,imgpng,gnomecompat,wall,ezoom,workarounds,staticswitcher,resize,fade,unitymtgrabhandles,scale,session,unityshell]
CompositorRunning: compiz
Date: Thu Jul 14 17:10:16 2011
DistUpgraded: Fresh install
DistroCodename: natty
DistroVariant: ubuntu
DkmsStatus: virtualbox-ose, 4.0.4, 2.6.38-10-generic, x86_64: installed
GraphicsCard:
 Intel Corporation Core Processor Integrated Graphics Controller [8086:0046] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:21c1]
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
MachineType: LENOVO 2901CTO
ProcEnviron:
 LANGUAGE=en_CA:en
 PATH=(custom, user)
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-10-generic root=UUID=7bcaa9ff-22c9-4574-b9f1-04b21eff087a ro quiet splash vt.handoff=7
Renderer: Unknown
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/16/2010
dmi.bios.vendor: LENOVO
dmi.bios.version: 6UET54WW (1.34 )
dmi.board.name: 2901CTO
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr6UET54WW(1.34):bd09/16/2010:svnLENOVO:pn2901CTO:pvrThinkPadT410s:rvnLENOVO:rn2901CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 2901CTO
dmi.product.version: ThinkPad T410s
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.4+bzr20110606-0ubuntu1~natty2
version.ia32-libs: ia32-libs 20090808ubuntu13
version.libdrm2: libdrm2 2.4.23-1ubuntu6
version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu2
version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3.1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu7.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu7

summary: - Xorg freeze
+ Lenovo laptop freezes on connection of external monitor

I tried the second alpha of 11.10 as a live boot (ie running from usb drive) on this same hardware and it appeared to figure out the external monitor just fine.

bugbot (bugbot) on 2011-09-08
affects: xorg (Ubuntu) → xserver-xorg-video-intel (Ubuntu)
bugbot (bugbot) on 2011-09-11
tags: added: dual-head
Bryce Harrington (bryce) wrote :

Hey cpbl,

You filed this bug report against natty, but I see it's still open and
doesn't appear to have much activity recently. So, now that oneiric
is released and stable, this may be a good point for you to upgrade
and re-test if this issue is still present there.

If it's solved in the new release and you think it's worth backporting
the fix, please indicate that. Or if having the fix in the new release
is good enough, feel free to close out the bug (or let us know and we'll
close it.)

If it's not solved, leave the bug report open. I can't promise we'll
get to it (we get way more bugs filed than we can usually get to), but
your testing and feedback can help out if and when we do.

Changed in xserver-xorg-video-intel (Ubuntu):
status: New → Incomplete
bugbot (bugbot) wrote :

We're closing this bug since it is has been some time with no response from the original reporter. However, if the issue still exists please feel free to reopen with the requested information. Also, if you could, please test against the latest development version of Ubuntu, since this confirms the bug is one we may be able to pass upstream for help.

Changed in xserver-xorg-video-intel (Ubuntu):
status: Incomplete → Expired
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