[i915gm] GPU lockup (ESR: 0x00000001 IPEHR: 0x7d8e0001)

Bug #803944 reported by Paul W on 2011-06-30
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xserver-xorg-video-intel (Ubuntu)
Undecided
Unassigned

Bug Description

The intel gpu crash is back.. Exactly the same as e.g #761632. Have had 2 months crash free use since Bryce Harrington fixed the problem but it has returned in last two days. Video lockup whilst browsing requiring a hard reset.

ProblemType: Crash
DistroRelease: Ubuntu 11.04
Package: xserver-xorg-video-intel 2:2.14.0-4ubuntu7.1
ProcVersionSignature: Ubuntu 2.6.38-10.46-generic 2.6.38.7
Uname: Linux 2.6.38-10-generic i686
Architecture: i386
Chipset: i915gm
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Thu Jun 30 16:16:11 2011
DistUpgraded: Log time: 2011-03-31 23:23:53.681661
DistroCodename: natty
DistroVariant: ubuntu
DuplicateSignature: (ESR: 0x00000001 IPEHR: 0x7d8e0001)
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
GraphicsCard:
 Intel Corporation Mobile 915GM/GMS/910GML Express Graphics Controller [8086:2592] (rev 03) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:0938]
   Subsystem: Hewlett-Packard Company Device [103c:0938]
InterpreterPath: /usr/bin/python2.7
Lsusb:
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Hewlett-Packard HP Compaq nc4200 (PA750AV)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-10-generic root=UUID=cea49053-1079-4694-b9b0-6c39de4aff5d ro
ProcKernelCmdLine_: BOOT_IMAGE=/boot/vmlinuz-2.6.38-10-generic root=UUID=cea49053-1079-4694-b9b0-6c39de4aff5d ro
RelatedPackageVersions:
 xserver-xorg 1:7.6+4ubuntu3.1
 libdrm2 2.4.23-1ubuntu6
 xserver-xorg-video-intel 2:2.14.0-4ubuntu7.1
Renderer: Unknown
SourcePackage: xserver-xorg-video-intel
Title: [i915gm] GPU lockup (ESR: 0x00000001 IPEHR: 0x7d8e0001)
UpgradeStatus: Upgraded to natty on 2011-04-01 (90 days ago)
UserGroups:

dmi.bios.date: 10/30/2007
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68DTH Ver. F.0F
dmi.board.name: 0938
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 38.59
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68DTHVer.F.0F:bd10/30/2007:svnHewlett-Packard:pnHPCompaqnc4200(PA750AV):pvrF.0F:rvnHewlett-Packard:rn0938:rvrKBCVersion38.59:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP Compaq nc4200 (PA750AV)
dmi.product.version: F.0F
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.4+bzr20110606-0ubuntu1~natty2
version.libdrm2: libdrm2 2.4.23-1ubuntu6
version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu2
version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3.1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu7.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu7

Paul W (dp-wilkinson) wrote :

Thank you for taking the time to report this crash and helping to make Ubuntu better. This particular crash has already been reported and is a duplicate of bug #761632, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags: removed: need-duplicate-check
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