Sudden video crash on intel chipset

Bug #769977 reported by EricDHH on 2011-04-24
30
This bug affects 5 people
Affects Status Importance Assigned to Milestone
xserver-xorg-video-intel (Ubuntu)
Undecided
Unassigned

Bug Description

Binary package hint: xorg

Description: Ubuntu 11.04
Release: 11.04
Updated from maverick netbook

Some programs like update-manager cause xorg to crash, the screen turns to scattered graphics like a video encryption. In this state there is no way but reboot to exit. Restarting gdm did not help, the screen is refreshed but freezed and unusable theirafter.
I found some uxa error lines in the Xorg.0.log, something crashed away and stay in this state till reboot. This problem did not exist in 10.10.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: xorg 1:7.6+4ubuntu3
ProcVersionSignature: Ubuntu 2.6.38-8.42-genusername 2.6.38.2
Uname: Linux 2.6.38-8-generic i686
Architecture: i386
CompizPlugins: [core,bailer,detection,composite,opengl,decor,mousepoll,vpswitch,regex,animation,snap,expo,move,compiztoolbox,place,grid,imgpng,gnomecompat,wall,ezoom,workarounds,staticswitcher,resize,fade,unitymtgrabhandles,scale,session,unityshell]
CompositorRunning: compiz
DRM.card0.LVDS.1:
 status: connected
 enabled: enabled
 dpms: On
 modes: 1024x768
 edid-base64:
DRM.card0.VGA.1:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes:
 edid-base64:
Date: Sun Apr 24 20:18:43 2011
DistUpgraded: Fresh install
DistroCodename: natty
DistroVariant: ubuntu
DkmsStatus: tp-smapi, 0.40, 2.6.38-8-generic, i686: installed
EcryptfsInUse: Yes
GdmLog1:

GdmLog2:

GraphicsCard:
 Intel Corporation Mobile 915GM/GMS/910GML Express Graphics Controller [8086:2592] (rev 03) (prog-if 00 [VGA controller])
   Subsystem: IBM Device [1014:0582]
   Subsystem: IBM Device [1014:0582]
MachineType: IBM 2526Y8P
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcEnviron:
 LANGUAGE=de_DE:en
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-genusername root=UUID=e1eee384-a83d-4a5f-9bd7-78dabcf5f18e ro scheduler=noop quiet splash vt.handoff=7
Renderer: Unknown
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/14/2006
dmi.bios.vendor: IBM
dmi.bios.version: 74ET64WW (2.09 )
dmi.board.name: 2526Y8P
dmi.board.vendor: IBM
dmi.board.version: Not Available
dmi.chassis.asset.tag: TRP 05055
dmi.chassis.type: 10
dmi.chassis.vendor: IBM
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnIBM:bvr74ET64WW(2.09):bd12/14/2006:svnIBM:pn2526Y8P:pvrThinkPadX41:rvnIBM:rn2526Y8P:rvrNotAvailable:cvnIBM:ct10:cvrNotAvailable:
dmi.product.name: 2526Y8P
dmi.product.version: ThinkPad X41
dmi.sys.vendor: IBM
version.compiz: compiz 1:0.9.4+bzr20110415-0ubuntu2
version.libdrm2: libdrm2 2.4.23-1ubuntu6
version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu2
version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu7
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu7

EricDHH (ericdhh) wrote :
EricDHH (ericdhh) wrote :
Download full text (3.7 KiB)

The crash effect is variable, can be an endless loop with screen refresh, refresh, refresh. I add a video and a captured log with the rotating lines.

[ 1413.634] (EE) intel(0): failed to set cursor: Input/output error
[ 1413.653] (WW) intel(0): intel_uxa_prepare_access: bo map failed: Input/outpu
t error
[ 1414.058] (WW) intel(0): intel_uxa_prepare_access: bo map failed: Input/outpu
t error
[ 1414.624] (WW) intel(0): intel_uxa_prepare_access: bo map failed: Input/outpu
t error
[ 1414.813] (WW) intel(0): intel_uxa_prepare_access: bo map failed: Input/outpu
t error
[ 1415.128] (WW) intel(0): intel_uxa_prepare_access: bo map failed: Input/outpu
t error
[ 1415.128] (WW) intel(0): intel_uxa_prepare_access: bo map failed: Input/outpu
t error
[ 1415.128] (WW) intel(0): intel_uxa_prepare_access: bo map failed: Input/outpu
t error
[ 1415.128] (WW) intel(0): intel_uxa_prepare_access: bo map failed: Input/outpu
t error
[ 1415.609] (WW) intel(0): intel_uxa_prepare_access: bo map failed: Input/outpu
t error
[ 1415.609] (WW) intel(0): intel_uxa_prepare_access: bo map failed: Input/outpu
t error
[ 1415.609] (WW) intel(0): intel_uxa_prepare_access: bo map failed: Input/outpu
t error
[ 1415.609] (WW) intel(0): intel_uxa_prepare_access: bo map failed: Input/outpu
t error
[ 1416.258] (WW) intel(0): intel_uxa_prepare_access: bo map failed: Input/outpu
t error
[ 1416.288] (EE) intel(0): failed to set cursor: Input/output error
[ 1416.646] (WW) intel(0): intel_uxa_prepare_access: bo map failed: Input/outpu
t error
[ 1417.345] (WW) intel(0): intel_uxa_prepare_access: bo map failed: Input/outpu
t error
[ 1417.610] (WW) intel(0): intel_uxa_prepare_access: bo map failed: Input/outpu
t error
[ 1417.736] (WW) intel(0): intel_uxa_prepare_access: bo map failed: Input/outpu
t error
[ 1417.736] (WW) intel(0): intel_uxa_prepare_access: bo map failed: Input/outpu
t error
[ 1417.736] (WW) intel(0): intel_uxa_prepare_access: bo map failed: Input/outpu
t error
[ 1417.736] (WW) intel(0): intel_uxa_prepare_access: bo map failed: Input/outpu
t error
[ 1418.252] (WW) intel(0): intel_uxa_prepare_access: bo map failed: Input/outpu
t error
[ 1418.252] (WW) intel(0): intel_uxa_prepare_access: bo map failed: Input/outpu
t error
[ 1418.252] (WW) intel(0): intel_uxa_prepare_access: bo map failed: Input/outpu
t error
[ 1418.252] (WW) intel(0): intel_uxa_prepare_access: bo map failed: Input/outpu
t error
[ 1418.874] (WW) intel(0): intel_uxa_prepare_access: bo map failed: Input/outpu
t error
[ 1418.922] (EE) intel(0): failed to set cursor: Input/output error
[ 1419.282] (WW) intel(0): intel_uxa_prepare_access: bo map failed: Input/outpu
t error
[ 1419.885] (WW) intel(0): intel_uxa_prepare_access: bo map failed: Input/outpu
t error
[ 1420.300] (WW) intel(0): intel_uxa_prepare_access: bo map failed: Input/outpu
t error
[ 1420.355] (WW) intel(0): intel_uxa_prepare_access: bo map failed: Input/outpu
t error
[ 1420.355] (WW) intel(0): intel_uxa_prepare_access: bo map failed: Input/outpu
t error
[ 1420.355] (WW) intel(0): intel_uxa_prepare_access: bo map failed: Input/outpu
t error
[ 1420.355] (WW) intel(0): intel_uxa_prepare_access: bo map failed: Input/outpu
t ...

Read more...

bugbot (bugbot) on 2011-04-25
affects: xorg (Ubuntu) → xserver-xorg-video-intel (Ubuntu)
EricDHH (ericdhh) wrote :

Possible dupe with #344856 , the description sounds very similar. I got these crashed if a root window appears on the user xorg screen like his 2009 problem. But this bug was never a problem with 10.10 here.

Bryce Harrington (bryce) wrote :

Actually this isn't really an X bug, although it looks like it from the symptoms.

What's really going on is some other process on your system is consuming all the video memory (perhaps by polling the xserver with redraw requests or something). Eventually the video memory is exhausted, and that prevents X from running. The error messages you show are really typical for this type of scenario. Try identifying what client app is going rogue and causing the X server to die.

Changed in xserver-xorg-video-intel (Ubuntu):
status: New → Invalid
EricDHH (ericdhh) wrote :

The i915 is an uma architecture, i seen this bug for now only with update-manager when the progress indicator is running. Maybe the called programm draws to much or the x server did not claim more shared memory to allow this drawing. Switching to exa and give fixed 128mb memory can fix this. But unity is going very sluggish then.

mrgorefest (mrgorefest) wrote :

I have the same problem. I really can't use my computer for more than 5 minutes!
As CPU hangs, the screen freezes and becomes full of noise, garbage, etc.
Only the mouse works!

$ lspci | grep VGA
00:02.0 VGA compatible controller: Intel Corporation 82915G/GV/910GL Integrated Graphics Controller (rev 0e)

mrgorefest (mrgorefest) wrote :

if you try googling: intel(0): failed to set cursor: Input/output error
you'll see how many people (mostly on ArchLinux) have the same bug!

bigbrovar (bigbrovar) wrote :

I think I am having this same issue. Reported it here https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/779163 Its totally random but occurs when I either on a video call with skype or watching video with vlc. I don't know if it helps but the first time I got this issue was when I used kernel 2.6.38 on ubuntu 10.10 (which shipped with the kernel 2.6.35) so it might be a kernel issue? also a friend who runs gentoo confirmed to me he is running same issues and he too is on 2.6.38.

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