Ubuntu
xserver-xorg-video-intel package

[i965gm] GPU lockup (ESR: 0x00000001 IPEHR: 0x60020100) - Lockup requiring hard reset while using nautilus

Bug #767511 reported by Joe on 2011-04-20

This bug report is a duplicate of: Bug #768184: [i965gm] GPU lockup (ESR: 0x00000001 IPEHR: 0x01800020) - Black screen (dpms?). Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	xserver-xorg-video-intel (Ubuntu)	Incomplete	Undecided	Unassigned

Bug Description

Binary package hint: xserver-xorg-video-intel

No Idea what caused the lockup. Was listening to a mp3 and moving files in nautilus from a nas drive. Had to hard reboot.

ProblemType: Crash
DistroRelease: Ubuntu 11.04
Package: xserver-xorg-video-intel 2:2.14.0-4ubuntu7
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic i686
Architecture: i386
Chipset: i965gm
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
DRM.card0.DVI.D.1:
status: disconnected
enabled: disabled
dpms: Off
modes:
edid-base64:
DRM.card0.LVDS.1:
status: connected
enabled: enabled
dpms: On
modes: 1680x1050 1680x1050
edid-base64: AP///////wAkTYcoAAAAAAAPAQOAIRV4CrylmFhViygkUFQAAAABAQEBAQEBAQEBAQEBAQEBHC+Q0GAaD0AgMBMAS88QAAAZRSeQ0GAaD0AgMBMAS88QAAAZAAAADwCzCjKzCigUAQAyDAAAAAAA/gBMUDE1NFcwMi1UTDA2AL8=
DRM.card0.VGA.1:
status: disconnected
enabled: disabled
dpms: Off
modes:
edid-base64:
Date: Wed Apr 20 21:00:02 2011
DistUpgraded: Log time: 2011-04-17 22:19:35.054850
DistroCodename: natty
DistroVariant: ubuntu
DkmsStatus:
vboxhost, 4.0.4, 2.6.38-8-generic, i686: installed
vboxhost, 4.0.4, 2.6.35-28-generic, i686: installed
DuplicateSignature: (ESR: 0x00000001 IPEHR: 0x60020100)
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
GraphicsCard:
Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) [8086:2a02] (rev 0c) (prog-if 00 [VGA controller])
   Subsystem: Lenovo T61 [17aa:20b5]
   Subsystem: Lenovo T61 [17aa:20b5]
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
InterpreterPath: /usr/bin/python2.7
MachineType: LENOVO 6463Y1R
PccardctlIdent:
Socket 0:
   no product info available
PccardctlStatus:
Socket 0:
   no card
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=cc2d1053-6e06-4209-b7f0-9c415893527b ro quiet splash vt.handoff=7
ProcKernelCmdLine_: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=cc2d1053-6e06-4209-b7f0-9c415893527b ro quiet splash vt.handoff=7
RelatedPackageVersions:
xserver-xorg 1:7.6+4ubuntu3
libdrm2 2.4.23-1ubuntu6
xserver-xorg-video-intel 2:2.14.0-4ubuntu7
Renderer: Unknown
SourcePackage: xserver-xorg-video-intel
Title: [i965gm] GPU lockup (ESR: 0x00000001 IPEHR: 0x60020100)
UpgradeStatus: Upgraded to natty on 2011-04-18 (2 days ago)
UserGroups:

dmi.bios.date: 11/14/2008
dmi.bios.vendor: LENOVO
dmi.bios.version: 7LETC5WW (2.25 )
dmi.board.name: 6463Y1R
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr7LETC5WW(2.25):bd11/14/2008:svnLENOVO:pn6463Y1R:pvrThinkPadT61:rvnLENOVO:rn6463Y1R:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 6463Y1R
dmi.product.version: ThinkPad T61
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.4+bzr20110415-0ubuntu2
version.libdrm2: libdrm2 2.4.23-1ubuntu6
version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu2
version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu7
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu7

Tags:

Revision history for this message

Joe (joe-ehrensberger) wrote on 2011-04-20:

BootDmesg.txt Edit (65.5 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (122.9 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.7 KiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (36.3 KiB, text/plain; charset="utf-8")
GdmLog.txt Edit (22.2 KiB, text/plain; charset="utf-8")
GdmLog1.txt Edit (32.3 KiB, text/plain; charset="utf-8")
GdmLog2.txt Edit (23.4 KiB, text/plain; charset="utf-8")
IntelGpuDump.txt Edit (2.6 MiB, text/plain; charset="utf-8")
Lspci.txt Edit (34.7 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (590 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcCpuinfo_.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.7 KiB, text/plain; charset="utf-8")
ProcInterrupts_.txt Edit (1.7 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (6.4 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.0 KiB, text/plain; charset="utf-8")
ProcModules_.txt Edit (3.0 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (733 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (116.6 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (273.7 KiB, text/plain; charset="utf-8")
UdevLog_.txt Edit (270.6 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (625 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (45.1 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (33.1 KiB, text/plain; charset="utf-8")
XorgLogOld_.txt Edit (45.1 KiB, text/plain; charset="utf-8")
XorgLog_.txt Edit (31.9 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (4.7 KiB, text/plain; charset="utf-8")
i915_error_state.txt Edit (764.5 KiB, text/plain; charset="utf-8")
peripherals.txt Edit (1.4 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (9.7 KiB, text/plain; charset="utf-8")
xinput.txt Edit (915 bytes, text/plain; charset="utf-8")

Bryce Harrington (bryce) on 2011-04-21

summary:

- Nautilus froze. Only Mouse moved. Didn't affect anything. [i965gm] GPU
- lockup (ESR: 0x00000001 IPEHR: 0x60020100)
+ [i965gm] GPU lockup (ESR: 0x00000001 IPEHR: 0x60020100) - Lockup
+ requiring hard report while using nautilus

Revision history for this message

Bryce Harrington (bryce) wrote on 2011-04-21: Re: [i965gm] GPU lockup (ESR: 0x00000001 IPEHR: 0x60020100) - Lockup requiring hard report while using nautilus

Have you encountered other system freezes like this one since upgrading to natty? Did you experience freezes like this on maverick? Are you able to reproduce this freeze reliably?

Changed in xserver-xorg-video-intel (Ubuntu):
status:	New → Incomplete

Revision history for this message

Joe (joe-ehrensberger) wrote on 2011-04-21: Re: [Bug 767511] Re: [i965gm] GPU lockup (ESR: 0x00000001 IPEHR: 0x60020100) - Lockup requiring hard report while using nautilus

Download full text (4.9 KiB)

Hello and thank you for the fast reply.
This kind of freeze didn't happen on maverick.

But on the other hand after apt-get update and apt-get upgrade I can't get
the freeze to reproduce.

I will write, if I find a way to reproduce it.

Greetings, Joe

2011/4/21 Bryce Harrington <email address hidden>

Hello and thank you for the fast reply.
This kind of freeze didn't happen on maverick.

But on the other hand after apt-get update and apt-get upgrade I can't get
the freeze to reproduce.

I will write, if I find a way to reproduce it.

Greetings, Joe

2011/4/21 Bryce Harrington <767511@bugs.launchpad.net>

> Have you encountered other system freezes like this one since upgrading
> to natty? Did you experience freezes like this on maverick? Are you able
> to reproduce this freeze reliably?
>
> ** Changed in: xserver-xorg-video-intel (Ubuntu)
>       Status: New => Incomplete
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/767511
>
> Title:
>  [i965gm] GPU lockup (ESR: 0x00000001 IPEHR: 0x60020100) - Lockup
>  requiring hard report while using nautilus
>
> Status in “xserver-xorg-video-intel” package in Ubuntu:
>   Incomplete
>
> Bug description:
>  Binary package hint: xserver-xorg-video-intel
>
>  No Idea what caused the lockup. Was listening to a mp3 and moving
>  files in nautilus from a nas drive. Had to hard reboot.
>
>  ProblemType: Crash
>  DistroRelease: Ubuntu 11.04
>  Package: xserver-xorg-video-intel 2:2.14.0-4ubuntu7
>  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
>  Uname: Linux 2.6.38-8-generic i686
>  Architecture: i386
>  Chipset: i965gm
>  CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>  CompositorRunning: compiz
>  DRM.card0.DVI.D.1:
>   status: disconnected
>   enabled: disabled
>   dpms: Off
>   modes:
>   edid-base64:
>  DRM.card0.LVDS.1:
>   status: connected
>   enabled: enabled
>   dpms: On
>   modes: 1680x1050 1680x1050
>   edid-base64:
> AP///////wAkTYcoAAAAAAAPAQOAIRV4CrylmFhViygkUFQAAAABAQEBAQEBAQEBAQEBAQEBHC+Q0GAaD0AgMBMAS88QAAAZRSeQ0GAaD0AgMBMAS88QAAAZAAAADwCzCjKzCigUAQAyDAAAAAAA/gBMUDE1NFcwMi1UTDA2AL8=
>  DRM.card0.VGA.1:
>   status: disconnected
>   enabled: disabled
>   dpms: Off
>   modes:
>   edid-base64:
>  Date: Wed Apr 20 21:00:02 2011
>  DistUpgraded: Log time: 2011-04-17 22:19:35.054850
>  DistroCodename: natty
>  DistroVariant: ubuntu
>  DkmsStatus:
>   vboxhost, 4.0.4, 2.6.38-8-generic, i686: installed
>   vboxhost, 4.0.4, 2.6.35-28-generic, i686: installed
>  DuplicateSignature: (ESR: 0x00000001 IPEHR: 0x60020100)
>  ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
>  GraphicsCard:
>   Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller
> (primary) [8086:2a02] (rev 0c) (prog-if 00 [VGA controller])
>     Subsystem: Lenovo T61 [17aa:20b5]
>     Subsystem: Lenovo T61 [17aa:20b5]
>  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386
> (20101007)
>  InterpreterPath: /usr/bin/python2.7
>  MachineType: LENOVO 6463Y1R
>  PccardctlIdent:
>   Socket 0:
>     no product info available
>  PccardctlStatus:
>   Socket 0:
>     no card
>  ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
>  ProcEnviron:
>
>  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic
> root=UUID=cc2d1053-6e06-4209-b7f0-9c415893527b ro quiet splash vt.handoff=7
>  ProcKernelCmdLine_: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic
> root=UUID=cc2d1053-6e06-4209-b7f0-9c415893527b ro quiet splash vt.handoff=7
>  RelatedPackageVersions:
>   xserver-xorg             1:7.6+4ubuntu3
>   libdrm2                  2.4.23-1ubuntu6
>   xserver-xorg-video-intel 2:2.14.0-4ubuntu7
>  Renderer: Unknown
>  SourcePackage: xserver-xorg-video-intel
>  Title: [i965gm] GPU lockup (ESR: 0x00000001 IPEHR: 0x60020100)
>  UpgradeStatus: Upgraded to natty on 2011-04-18 (2 days ago)
>  UserGroups:
>
>  dmi.bios.date: 11/14/2008
>  dmi.bios.vendor: LENOVO
>  dmi.bios.version: 7LETC5WW (2.25 )
>  dmi.board.name: 6463Y1R
>  dmi.board.vendor: LENOVO
>  dmi.board.version: Not Available
>  dmi.chassis.asset.tag: No Asset Information
>  dmi.chassis.type: 10
>  dmi.chassis.vendor: LENOVO
>  dmi.chassis.version: Not Available
>  dmi.modalias:
> dmi:bvnLENOVO:bvr7LETC5WW(2.25):bd11/14/2008:svnLENOVO:pn6463Y1R:pvrThinkPadT61:rvnLENOVO:rn6463Y1R:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
>  dmi.product.name: 6463Y1R
>  dmi.product.version: ThinkPad T61
>  dmi.sys.vendor: LENOVO
>  version.compiz: compiz 1:0.9.4+bzr20110415-0ubuntu2
>  version.libdrm2: libdrm2 2.4.23-1ubuntu6
>  version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu2
>  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>  version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu2
>  version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3
>  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4
>  version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.14.0-4ubuntu7
>  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:0.0.16+git20110107+b795ca6e-0ubuntu7
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/767511/+subscribe
>

Revision history for this message

Bryce Harrington (bryce) wrote on 2011-04-22: Re: [i965gm] GPU lockup (ESR: 0x00000001 IPEHR: 0x60020100) - Lockup requiring hard report while using nautilus

Alright thanks; it seems there is a very rare freeze on i965 that others have been reporting recently. The freeze may still be there but just take a period of time to reproduce. Keep an eye out for it.

What we'll want is for you to be confident that you can recognize when the freeze is present and when it's absent. Then we can have you test newer (or older) kernels to help isolate what version of the kernel has the problem.

For now, wait until it freezes up again; report back to this bug report whenever it does freeze. Once it's done so a few times, look at bug #767425 comment #4 for the next steps.

Changed in xserver-xorg-video-intel (Ubuntu):
status:	Incomplete → New
status:	New → Incomplete

Bryce Harrington (bryce) on 2011-04-22

summary:

[i965gm] GPU lockup (ESR: 0x00000001 IPEHR: 0x60020100) - Lockup
- requiring hard report while using nautilus
+ requiring hard reset while using nautilus

Revision history for this message

Bryce Harrington (bryce) wrote on 2011-04-22:

Hmm, alright given the timing my suspicion would be a regression introduced by either the xserver or mesa updates that occurred shortly prior to this might have led to the freeze, but given that it seems to have happened only once, it'll be very hard to narrow in on an actual suspect.

Still, I've received a handful of other i965 gpu freeze regression reports similar to this one. Except for #760054, the error codes vary a bit so they're not perfect dupes. All hard to reproduce or one-time-only, so debugging this lockup could be quite hard.

I think what I'm going to do for now is dupe these bug reports together and forward a bug report upstream on the chance that they recognize the issue.

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[i965gm] GPU lockup (ESR: 0x00000001 IPEHR: 0x60020100) - Lockup requiring hard reset while using nautilus

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Ubuntu
xserver-xorg-video-intel package