[arrandale] One time GPU lockup (ESR: 0x00000001 IPEHR: 0x0ac6f8c0)

Bug #764624 reported by John Lenton
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xserver-xorg-video-intel (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Binary package hint: xserver-xorg-video-intel

Using Unity, nothing "fancy".

ProblemType: Crash
DistroRelease: Ubuntu 11.04
Package: xserver-xorg-video-intel 2:2.14.0-4ubuntu7
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic-pae 2.6.38.2
Uname: Linux 2.6.38-8-generic-pae i686
Architecture: i386
Chipset: arrandale
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
DRM.card0.DP.1:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes:
 edid-base64:
DRM.card0.DP.2:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes:
 edid-base64:
DRM.card0.DP.3:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes:
 edid-base64:
DRM.card0.HDMI.A.1:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes:
 edid-base64:
DRM.card0.HDMI.A.2:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes:
 edid-base64:
DRM.card0.HDMI.A.3:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes:
 edid-base64:
DRM.card0.VGA.1:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes:
 edid-base64:
DRM.card0.eDP.1:
 status: connected
 enabled: enabled
 dpms: On
 modes: 1920x1080 1920x1080
 edid-base64: AP///////wAw5AAAAAAAAAATAQSVIhN4AhXVnllQmCYOUFQAAAABAQEBAQEBAQEBAQEBAQEByjWAknA4H0AwIDUAWMIQAAAYIiSAoHA4H0AwIDUAWMIQAAAYAAAA/gBESDA5MYAxNTZXRjEKAAAAAAAAQTEeAAAAAAkBCiAgANY=
Date: Mon Apr 18 14:25:41 2011
DistUpgraded: Log time: 2010-11-19 20:51:45.150666
DistroCodename: natty
DistroVariant: ubuntu
DkmsStatus: virtualbox-ose, 4.0.4, 2.6.38-8-generic-pae, i686: installed
DuplicateSignature: (ESR: 0x00000001 IPEHR: 0x0ac6f8c0)
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
GraphicsCard:
 Intel Corporation Core Processor Integrated Graphics Controller [8086:0046] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:040b]
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release Candidate i386 (20100928.1)
InterpreterPath: /usr/bin/python2.7
MachineType: Dell Inc. Latitude E6510
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:

ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-2.6.38-8-generic-pae root=/dev/mapper/sda2_crypt ro quiet splash vt.handoff=7
ProcKernelCmdLine_: BOOT_IMAGE=/vmlinuz-2.6.38-8-generic-pae root=/dev/mapper/sda2_crypt ro quiet splash vt.handoff=7
RelatedPackageVersions:
 xserver-xorg 1:7.6+4ubuntu3
 libdrm2 2.4.23-1ubuntu6
 xserver-xorg-video-intel 2:2.14.0-4ubuntu7
Renderer: Unknown
SourcePackage: xserver-xorg-video-intel
Title: [arrandale] GPU lockup (ESR: 0x00000001 IPEHR: 0x0ac6f8c0)
UpgradeStatus: Upgraded to natty on 2010-11-20 (149 days ago)
UserGroups:

dmi.bios.date: 05/28/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd05/28/2010:svnDellInc.:pnLatitudeE6510:pvr0001:rvnDellInc.:rn:rvr:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6510
dmi.product.version: 0001
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.4+bzr20110415-0ubuntu1+r2754+201104151838
version.libdrm2: libdrm2 2.4.23-1ubuntu6
version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu1
version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu7
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

Revision history for this message
John Lenton (chipaca) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Bryce Harrington (bryce) wrote :

Was this the first time you've experienced a system freeze on this hardware since upgrading to natty? Do you recall having system freezes like this previously on maverick? Are you able to reproduce this lockup issue pretty easily or does it happen 'randomly'?

Changed in xserver-xorg-video-intel (Ubuntu):
status: New → Incomplete
Revision history for this message
John Lenton (chipaca) wrote :

This isn't the first time since I upgraded to Natty in October or November last year, but it is the first in a long time (since at least Beta 2), I think.
It's only happened once, and I haven't tried to reproduce.

Bryce Harrington (bryce)
summary: - [arrandale] GPU lockup (ESR: 0x00000001 IPEHR: 0x0ac6f8c0)
+ [arrandale] One time GPU lockup (ESR: 0x00000001 IPEHR: 0x0ac6f8c0)
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