[i915gm] GPU lockup (ESR: 0x00000001 IPEHR: 0x54000004)

Bug #751239 reported by Christian Göbel on 2011-04-05
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xserver-xorg-video-intel (Ubuntu)

Bug Description

Binary package hint: xserver-xorg-video-intel

Testing Xubuntu 11.04 beta1 plus latest updates on my laptop (Centrino Platform) I frequently ran into the following issue:
When I open a new Window in a Web-Application (Novell-Web-Access in Firefox - clicking on a new e-mail will pop-up a new Window that displays the e-mail) then the Monitor picture freezes. The mouse-pointer can still be moved.

In this bug it is not possible to move to a terminal, e.g. via Ctr-Alt-F1. Even the shutdown-button has no effect.
The bug cannot be reproduced reliably but happens 2-3 time per day.

Compared to Ubuntu 10.10 this is a regression.

ProblemType: Crash
DistroRelease: Ubuntu 11.04
Package: xserver-xorg-video-intel 2:2.14.0-4ubuntu6
ProcVersionSignature: Ubuntu 2.6.38-7.39-generic 2.6.38
Uname: Linux 2.6.38-7-generic i686
Architecture: i386
Chipset: i915gm
Date: Tue Apr 5 13:13:30 2011
DuplicateSignature: (ESR: 0x00000001 IPEHR: 0x54000004)
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
InstallationMedia: Xubuntu 11.04 "Natty Narwhal" - Beta i386 (20110330)
InterpreterPath: /usr/bin/python2.7
 Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Samsung Electronics SX20S
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-7-generic root=UUID=7ed20c70-2942-42af-891c-0f91fababe13 ro quiet splash vt.handoff=7
 xserver-xorg 1:7.6+4ubuntu2
 libdrm2 2.4.23-1ubuntu6
 xserver-xorg-video-intel 2:2.14.0-4ubuntu6
SourcePackage: xserver-xorg-video-intel
Title: [i915gm] GPU lockup (ESR: 0x00000001 IPEHR: 0x54000004)
UdevDb: Error: [Errno 2] No such file or directory
UpgradeStatus: No upgrade log present (probably fresh install)

dmi.bios.date: 07/14/2006
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 12ZE
dmi.board.name: SX20S
dmi.board.vendor: Samsung Electronics
dmi.board.version: Revision PR
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: Samsung Electronics
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr12ZE:bd07/14/2006:svnSamsungElectronics:pnSX20S:pvrRevisionPR:rvnSamsungElectronics:rnSX20S:rvrRevisionPR:cvnSamsungElectronics:ct1:cvrN/A:
dmi.product.name: SX20S
dmi.product.version: Revision PR
dmi.sys.vendor: Samsung Electronics

tags: removed: need-duplicate-check
Bryce Harrington (bryce) on 2011-04-05
tags: added: regression-release
Changed in xserver-xorg-video-intel (Ubuntu):
status: New → Confirmed
importance: Undecided → High
Bryce Harrington (bryce) wrote :

Christian Göbel - I've forwarded this bug upstream to http://bugs.freedesktop.org/show_bug.cgi?id=36000 - please subscribe yourself to this bug, in case they need further information or wish you to test something. Thanks ahead of time!

Changed in xserver-xorg-video-intel (Ubuntu):
status: Confirmed → Triaged
Changed in xserver-xorg-video-intel:
importance: Unknown → High
status: Unknown → Confirmed
Changed in xserver-xorg-video-intel:
status: Confirmed → Invalid

Upstream says that this bug is very likely a duplicate of bug https://bugs.freedesktop.org/show_bug.cgi?id=34014.

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