[i915gm] GPU lockup ESR: 0x00000001 IPEHR: 0x7d8e0001

Bug #746826 reported by Wage on 2011-03-31
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xserver-xorg-video-intel (Ubuntu)

Bug Description

Binary package hint: xserver-xorg-video-intel

Every time I start ubuntu i get a bunch of errors. After I close them all everything seems to work fine. I'm using a Dell Inspiron 6000.

ProblemType: Crash
DistroRelease: Ubuntu 11.04
Package: xserver-xorg-video-intel 2:2.14.0-4ubuntu4
ProcVersionSignature: Ubuntu 2.6.38-7.39-generic 2.6.38
Uname: Linux 2.6.38-7-generic i686
Architecture: i386
Chipset: i915gm
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
 status: connected
 enabled: enabled
 dpms: On
 modes: 1280x800
 status: disconnected
 enabled: disabled
 dpms: Off
Date: Sun Mar 27 01:58:50 2011
DistUpgraded: Log time: 2011-03-22 19:04:27.546191
DistroCodename: natty
DistroVariant: ubuntu
DuplicateSignature: (ESR: 0x00000001 IPEHR: 0x7d8e0001)
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
 Intel Corporation Mobile 915GM/GMS/910GML Express Graphics Controller [8086:2592] (rev 03) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:0188]
   Subsystem: Dell Device [1028:0188]
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha i386 (20110302)
InterpreterPath: /usr/bin/python2.7
 Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Inspiron 6000
 Socket 0:
   no product info available
 Socket 0:
   no card
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-7-generic root=UUID=c2c94e9b-5d3c-453c-8ed8-ed32c0e05666 ro quiet splash vt.handoff=7
ProcKernelCmdLine_: BOOT_IMAGE=/boot/vmlinuz-2.6.38-7-generic root=UUID=c2c94e9b-5d3c-453c-8ed8-ed32c0e05666 ro quiet splash vt.handoff=7
 xserver-xorg 1:7.6~3ubuntu11
 libdrm2 2.4.23-1ubuntu5
 xserver-xorg-video-intel 2:2.14.0-4ubuntu4
Renderer: Unknown
SourcePackage: xserver-xorg-video-intel
Title: [i915gm] GPU lockup (ESR: 0x00000001 IPEHR: 0x7d8e0001)
UpgradeStatus: Upgraded to natty on 2011-03-25 (6 days ago)

dmi.bios.date: 07/22/2005
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: 0W9260
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA08:bd07/22/2005:svnDellInc.:pnInspiron6000:pvr:rvnDellInc.:rn0W9260:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 6000
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.4git20110322-0ubuntu5
version.libdrm2: libdrm2 2.4.23-1ubuntu5
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.1-0ubuntu3
version.xserver-xorg: xserver-xorg 1:7.6~3ubuntu11
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu6

Wage (wage) wrote :
Bryce Harrington (bryce) wrote :

These gpu lockup bugs typically involve your computer freezing (except sometimes the mouse cursor moves), with a blank screen or the screen no longer painting or responding to clicks. Only way to recover is to power cycle your computer.

Do you ever notice problems such as that? From the log message it appears you did experience that at one time.

(Reason I ask is we sometimes get false positives with the capture tool.)

summary: - i915gm GPU lockup ESR: 0x00000001 IPEHR: 0x7d8e0001
+ [i915gm] GPU lockup ESR: 0x00000001 IPEHR: 0x7d8e0001
Changed in xserver-xorg-video-intel (Ubuntu):
status: New → Incomplete
Wage (wage) wrote :

I get two error messages when I login, these sometimes come back 4 or 5 times. After the errors my computer is normally fine for awhile. Randomly the screen gets scrambled, sometimes it goes back to my screen and I can move the mouse but can't click and the only thing I can do with the keyboard is open a text console which I use to restart.

I've had to restart at least 4 or 5 times in the last few hours but sometimes I will only have to once or twice a day. I update my packages several times a day hoping for a fix to this.

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