[arrandale] GPU lockup (ESR: 0x00000001 IPEHR: 0x01820000)

[Colin Dean]

Binary package hint: xserver-xorg-video-intel

Started Heroes of Newerth. Went into options, changed output to HDMI1 and resolution to 1440x900. Click Apply. Freeze.

I was able to login via ssh, but when I killed the HoN process, the whole system locked and I had to hard reset.

ProblemType: Crash
DistroRelease: Ubuntu 11.04
Package: xserver-xorg-video-intel 2:2.14.0-4ubuntu4
ProcVersionSignature: Ubuntu 2.6.38-7.39-generic 2.6.38
Uname: Linux 2.6.38-7-generic x86_64
Architecture: amd64
Chipset: arrandale
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
DRM.card0.DP.1:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes:
 edid-base64:
DRM.card0.HDMI.A.1:
 status: connected
 enabled: enabled
 dpms: On
 modes: 1920x1080 1680x1050 1280x1024 1280x1024 1440x900 1152x864 1024x768 1024x768 1024x768 832x624 800x600 800x600 800x600 800x600 720x480 640x480 640x480 640x480 640x480 720x400
 edid-base64: AP///////wAEafEjdXsBAB0TAQOANB14KscgpFVJmScTUFS/7wBxTwEBgYCVALMA0cABAQEBAjqAGHE4LUBYLEUACSUhAAAeAAAA/wA5N0xNVEYwOTcxNDEKAAAA/QA3Sx5VEAAKICAgICAgAAAA/ABBU1VTIFZIMjMySAogATECAyJxTwECAxESEwQUBQ4PHR4fECMJBwGDAQAAZQMMABAAjArQiiDgLRAQPpYACSUhAAAYAR0AclHQHiBuKFUACSUhAAAeAR0AvFLQHiC4KFVACSUhAAAejArQkCBAMSAMQFUACSUhAAAYAAAAAAAAAAAAAAAAAAAAAAAAAAAAcw==
DRM.card0.VGA.1:
 status: connected
 enabled: enabled
 dpms: On
 modes: 1680x1050 1280x1024 1280x1024 1152x864 1024x768 1024x768 800x600 800x600 640x480 640x480 720x400
 edid-base64: AP///////wAQrBigU1A2MxwRAQMOKxt47u6Ro1RMmSYPUFSlSwCBgHFPAQEBAQEBAQEBAQEBITmQMGIaJ0BosDYAsg4RAAAcAAAA/wBIRjczMDc3QzM2UFMKAAAA/ABERUxMIDIwMDdXRlAKAAAA/QA4TB5TDwAKICAgICAgALw=
Date: Tue Mar 29 22:40:50 2011
DistUpgraded: Log time: 2010-12-31 15:58:31.456550
DistroCodename: natty
DistroVariant: ubuntu
DuplicateSignature: (ESR: 0x00000001 IPEHR: 0x01820000)
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
GraphicsCard:
 Intel Corporation Core Processor Integrated Graphics Controller [8086:0046] (rev 12) (prog-if 00 [VGA controller])
   Subsystem: ASRock Incorporation Device [1849:0046]
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha amd64 (20101202)
InterpreterPath: /usr/bin/python2.7
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-7-generic root=UUID=c1ceb132-d927-4797-9ec9-602ab1cd6b44 ro quiet splash vt.handoff=7
ProcKernelCmdLine_: BOOT_IMAGE=/boot/vmlinuz-2.6.38-7-generic root=UUID=c1ceb132-d927-4797-9ec9-602ab1cd6b44 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 xserver-xorg 1:7.6~3ubuntu11
 libdrm2 2.4.23-1ubuntu5
 xserver-xorg-video-intel 2:2.14.0-4ubuntu4
Renderer: Unknown
SourcePackage: xserver-xorg-video-intel
Title: [arrandale] GPU lockup (ESR: 0x00000001 IPEHR: 0x01820000)
UpgradeStatus: Upgraded to natty on 2011-03-27 (2 days ago)
UserGroups:

dmi.bios.date: 05/12/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.20
dmi.board.name: HM55-HT
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.20:bd05/12/2010:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnHM55-HT:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
version.compiz: compiz 1:0.9.4git20110322-0ubuntu5
version.libdrm2: libdrm2 2.4.23-1ubuntu5
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.1-0ubuntu3
version.xserver-xorg: xserver-xorg 1:7.6~3ubuntu11
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu6

[Bryce Harrington (bryce)]

Please provide the output from this command:

  apt-cache policy ia32-libs

[Colin Dean (colindean)]

[colin@bricktop ~]$ apt-cache policy ia32-libs
ia32-libs:
  Installed: (none)
  Candidate: 20090808ubuntu11
  Version table:
     20090808ubuntu11 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty/universe amd64 Packages

[Bryce Harrington (bryce)]

Hmm, I thought 20090808ubuntu11 included the fix for this issue, although that was updated around the 29th, perhaps you didn't have this version installed at the time? Have you been seeing this lockup recently within the past couple days? If not, the new ia32-libs may have fixed it.