Ubuntu
xserver-xorg-video-intel package

[i915gm] GPU lockup (ESR: 0x00000001 IPEHR: 0x7f9c000f)

Bug #740786 reported by Zhmak on 2011-03-23

This bug report is a duplicate of: Bug #722167: [i915gm] GPU lockup b6a58b34 (ESR: 0x00000001 IPEHR: 0x7f9c0039). Edit Remove

This bug affects 3 people

	Status	Importance	Assigned to
xf86-video-intel	Invalid	High	freedesktop-bugs #35647
linux (Ubuntu)	Triaged	High	Unassigned
xserver-xorg-video-intel (Ubuntu)	Triaged	High	Unassigned

Bug Description

Binary package hint: xserver-xorg-video-intel

Sometimes getting "melting snow" effect on screen before login screen.
in dmesg:
[ 31.240026] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung
[ 31.241477] [drm:i915_do_wait_request] *ERROR* i915_do_wait_request returns -11 (awaiting 1742 at 1740, next 1743)
[ 31.243307] [drm:i915_reset] *ERROR* Failed to reset chip.

Also getting flickering trash in new pop-up windows while its opening in classic gnome desktop mode. Opening same pop-up again looks fine.

ProblemType: Crash
DistroRelease: Ubuntu 11.04
Package: xserver-xorg-video-intel 2:2.14.0-4ubuntu4
ProcVersionSignature: Ubuntu 2.6.38-7.38-generic 2.6.38
Uname: Linux 2.6.38-7-generic i686
Architecture: i386
Chipset: i915gm
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
DRM.card0.LVDS.1:
status: connected
enabled: enabled
dpms: On
modes: 1024x600
edid-base64:
DRM.card0.VGA.1:
status: disconnected
enabled: disabled
dpms: Off
modes:
edid-base64:
Date: Wed Mar 23 10:48:08 2011
DistUpgraded: Fresh install
DistroCodename: natty
DistroVariant: ubuntu
DuplicateSignature: (ESR: 0x00000001 IPEHR: 0x7f9c000f)
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
GraphicsCard:
Intel Corporation Mobile 915GM/GMS/910GML Express Graphics Controller [8086:2592] (rev 04) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:82d9]
Subsystem: ASUSTeK Computer Inc. Device [1043:82d9]
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha i386 (20110321)
InterpreterPath: /usr/bin/python2.7
MachineType: ASUSTeK Computer INC. 900
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-7-generic root=UUID=75374be3-dac3-432a-946e-99728dd11078 ro quiet splash vt.handoff=7
ProcKernelCmdLine_: BOOT_IMAGE=/boot/vmlinuz-2.6.38-7-generic root=UUID=75374be3-dac3-432a-946e-99728dd11078 ro quiet splash vt.handoff=7
RelatedPackageVersions:
xserver-xorg 1:7.6~3ubuntu11
libdrm2 2.4.23-1ubuntu5
xserver-xorg-video-intel 2:2.14.0-4ubuntu4
Renderer: Unknown
SourcePackage: xserver-xorg-video-intel
Title: [i915gm] GPU lockup (ESR: 0x00000001 IPEHR: 0x7f9c000f)
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 03/03/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1006
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 900
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTek Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1006:bd03/03/2009:svnASUSTeKComputerINC.:pn900:pvr0704:rvnASUSTeKComputerINC.:rn900:rvrx.xx:cvnASUSTekComputerINC.:ct10:cvrx.x:
dmi.product.name: 900
dmi.product.version: 0704
dmi.sys.vendor: ASUSTeK Computer INC.
version.compiz: compiz 1:0.9.4git20110322-0ubuntu1
version.libdrm2: libdrm2 2.4.23-1ubuntu5
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.1-0ubuntu3
version.xserver-xorg: xserver-xorg 1:7.6~3ubuntu11
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu6

Tags:

Revision history for this message

Zhmak (zhmak) wrote on 2011-03-23:

BootDmesg.txt Edit (48.5 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (1.6 KiB, text/plain; charset="utf-8")
DRM.card0.SVIDEO.1.txt Edit (108 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (2.7 KiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (36.1 KiB, text/plain; charset="utf-8")
GdmLog.txt Edit (39.1 KiB, text/plain; charset="utf-8")
GdmLog1.txt Edit (63.7 KiB, text/plain; charset="utf-8")
GdmLog2.txt Edit (17.7 KiB, text/plain; charset="utf-8")
IntelGpuDump.txt Edit (1.2 MiB, text/plain; charset="utf-8")
Lspci.txt Edit (23.0 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (579 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (539 bytes, text/plain; charset="utf-8")
ProcCpuinfo_.txt Edit (539 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcInterrupts_.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (6.5 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.1 KiB, text/plain; charset="utf-8")
ProcModules_.txt Edit (2.2 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (727 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (101.9 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (247.3 KiB, text/plain; charset="utf-8")
UdevLog_.txt Edit (247.3 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (803 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (28.0 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (85.0 KiB, text/plain; charset="utf-8")
XorgLogOld_.txt Edit (85.0 KiB, text/plain; charset="utf-8")
XorgLog_.txt Edit (54.1 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (2.4 KiB, text/plain; charset="utf-8")
i915_error_state.txt Edit (757.7 KiB, text/plain; charset="utf-8")
peripherals.txt Edit (1.4 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (9.7 KiB, text/plain; charset="utf-8")

Apport retracing service (apport) on 2011-03-23

tags:

removed: need-duplicate-check

Revision history for this message

Bryce Harrington (bryce) wrote on 2011-03-25:

Zhmak - I've forwarded this bug upstream to http://bugs.freedesktop.org/show_bug.cgi?id=35647 - please subscribe yourself to this bug, in case they need further information or wish you to test something. Thanks ahead of time!

Changed in xserver-xorg-video-intel (Ubuntu):
status:	New → Triaged
importance:	Undecided → High
Changed in linux (Ubuntu):
importance:	Undecided → High

Bug Watch Updater (bug-watch-updater) on 2011-03-28

Changed in xserver-xorg-video-intel:
importance:	Unknown → High
status:	Unknown → Invalid

Jeremy Foshee (jeremyfoshee) on 2011-03-28

tags:

added: kj-triage

Revision history for this message

Octavian (carp-octav) wrote on 2011-03-31:

crashed in "ubuntu classic (no effects)" as well which I find weird. Was using terminal programs and a firefox at the time so it shouldn't stress the GPU much.

Revision history for this message

Bryce Harrington (bryce) wrote on 2011-04-02:

round-up-gtt-allocations-for-unfenced-surfaces.patch Edit (5.3 KiB, text/plain)

Upstream says the attached kernel patch should fix it

Changed in linux (Ubuntu):
status:	New → Triaged
assignee:	nobody → Jeremy Foshee (jeremyfoshee)

Revision history for this message

Bryce Harrington (bryce) wrote on 2011-04-02:

@JFo, please add this one to the kernel team's list. This is a pretty serious bug that a lot of people are seeing, but upstream thinks the attached patch will help.

So next action is probably to roll a kernel with this fix for folks to test.