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apport-gpu-error-intel.py crashed with KeyError in getitem()

Reported by Pedro Villavicencio on 2010-03-16

534

This bug affects 110 people

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Status

Importance

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Milestone

xserver-xorg-video-intel (Ubuntu)

Fix Released

Medium

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Affecting:	xserver-xorg-video-intel (Ubuntu)
Filed here by:	Pedro Villavicencio
When:	2010-03-16
Confirmed:	2010-03-17
Started work:	2010-03-17
Completed:	2010-03-19

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Status	Importance
	Medium

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Bug Description

Binary package hint: xserver-xorg-video-intel

I've got an x crash and after a while got this crash report too, will try to reproduce it and put some steps here. thanks.

ProblemType: Crash
Architecture: i386
Date: Sat Mar 13 10:48:46 2010
DistroRelease: Ubuntu 10.04
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
InterpreterPath: /usr/bin/python2.6
Package: xserver-xorg-video-intel 2:2.9.1-1ubuntu13
ProcCmdLine: root=UUID=baf39bdd-6797-4bb6-8e78-926244993df4 ro quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:

ProcVersionSignature: Ubuntu 2.6.32-16.25-generic
PythonArgs: ['/usr/share/apport/apport-gpu-error-intel.py']
SourcePackage: xserver-xorg-video-intel
Title: apport-gpu-error-intel.py crashed with KeyError in __getitem__()
Uname: Linux 2.6.32-16-generic i686
UserGroups:

dmi.bios.date: 06/12/2008
dmi.bios.vendor: Intel Corp.
dmi.bios.version: PRG3110H.86A.0052.2008.0612.1910
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: DG31PR
dmi.board.vendor: Intel Corporation
dmi.board.version: AAD97573-305
dmi.chassis.type: 3
dmi.modalias: dmi:bvnIntelCorp.:bvrPRG3110H.86A.0052.2008.0612.1910:bd06/12/2008:svn:pn:pvr:rvnIntelCorporation:rnDG31PR:rvrAAD97573-305:cvn:ct3:cvr:
system:
distro: Ubuntu
codename: lucid
architecture: i686
kernel: 2.6.32-16-generic

[lspci]
00:02.0 VGA compatible controller [0300]: Intel Corporation 82G33/G31 Express Integrated Graphics Controller [8086:29c2] (rev 10)
Subsystem: Intel Corporation 82G33/G31 Express Integrated Graphics Controller [8086:29c2]

See original description

Tags: Edit Tag help

Related branches

lp:ubuntu/lucid/xserver-xorg-video-intel

Pedro Villavicencio (pedro) wrote on 2010-03-16:

BootDmesg.txt Edit (41.1 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (4.2 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.7 KiB, text/plain; charset="utf-8")
DkmsStatus.txt Edit (322 bytes, text/plain; charset="utf-8")
GdmLog.txt Edit (39.3 KiB, text/plain; charset="utf-8")
GdmLog1.txt Edit (36.1 KiB, text/plain; charset="utf-8")
GdmLog2.txt Edit (434 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (18.0 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (388 bytes, text/plain; charset="utf-8")
PciDisplay.txt Edit (1.0 KiB, text/plain; charset="utf-8")
ProcAttrCurrent.gz Edit (49 bytes, application/x-gzip)
ProcCpuinfo.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.6 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (5.6 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.6 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (730 bytes, text/plain; charset="utf-8")
RelatedPackageVersions.txt Edit (232 bytes, text/plain; charset="utf-8")
Traceback.txt Edit (346 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (95.8 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (211.0 KiB, text/plain; charset="utf-8")
XorgLog.txt Edit (41.9 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (40.6 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (3.4 KiB, text/plain; charset="utf-8")
glxinfo.txt Edit (16.4 KiB, text/plain; charset="utf-8")
setxkbmap.txt Edit (382 bytes, text/plain; charset="utf-8")
xdpyinfo.txt Edit (19.1 KiB, text/plain; charset="utf-8")
xkbcomp.txt Edit (58.6 KiB, text/plain; charset="utf-8")

Apport retracing service (apport) on 2010-03-16

tags:

removed: need-duplicate-check

Greg Grossmeier (greg.grossmeier) on 2010-03-17

visibility:	private → public
Changed in xserver-xorg-video-intel (Ubuntu):
status:	New → Confirmed

Greg Grossmeier (greg.grossmeier) wrote on 2010-03-17:

Based off of the number of duplicates, and myself experiencing this, I'm marking this as confirmed.

I just had this happen with my Lenovo x200s, with an Intel GMA 4500.

Bryce Harrington (bryce) on 2010-03-17

description:

updated

Pedro Villavicencio (pedro) on 2010-03-17

Changed in xserver-xorg-video-intel (Ubuntu):
importance:	Undecided → Medium

Michael Vogt (mvo) wrote on 2010-03-17:

I just ran into this on a hardy->lucid upgrade on a i830 gpu

Odin Hørthe Omdal (velmont) wrote on 2010-03-17:

I ran into this.

After 20-30 minutes my screen becomes totally BLANK. The screen reports «check your cables», and I do. The machine still runs, so I think there's a kernel error that causes it. And afterwards I get this bug when it's trying to report the other (real) bug.

Jan Arne Petersen (jpetersen) wrote on 2010-03-17:

Increase apport-gpu-error-intel.py robustness against crashes Edit (1.3 KiB, text/plain)

Bryce Harrington (bryce) wrote on 2010-03-17:

Thanks Jan, I put in a slightly modified version of the patch. Since we're frozen for the beta release it will be a day or two before it shows up in the archive I guess.

Changed in xserver-xorg-video-intel (Ubuntu):
status:	Confirmed → Fix Committed

jimlovell777 (jimlovell777-yahoo-deactivatedaccount-deactivatedaccount) wrote on 2010-03-19:

This has happened to me a few times in the past couple days. I have a Sony Vaio i686 running Lucid Alpha 3 with integrated Intel Corporation Mobile 915GM/PM/GMS/910GML graphics. Also happened when I closed the lid of my laptop to suspend. The computer comes back in graphics safe mode. This pops up along with https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/447159

Launchpad Janitor (janitor) wrote on 2010-03-19:

This bug was fixed in the package xserver-xorg-video-intel - 2:2.9.1-1ubuntu16

---------------
xserver-xorg-video-intel (2:2.9.1-1ubuntu16) lucid; urgency=low

  * debian/apport-gpu-error-intel.py:
    + Better fix for checking MachineType and other parameters to
      be defined before using them in bug report titles. Thanks Jan!
      (LP: #539533)
-- Bryce Harrington <email address hidden> Wed, 17 Mar 2010 11:36:02 -0700

Changed in xserver-xorg-video-intel (Ubuntu):
status:	Fix Committed → Fix Released

S. Christian Collins (s-chriscollins) wrote on 2010-03-23:

It says this bug was fixed in xserver-xorg-video-intel 2:2.9.1-1ubuntu16, but I am experiencing the bug with that exact version installed.

hpis2cool (hpis2cool) wrote on 2010-03-24:

#10

Same as S. Christian Collins. Also experiencing this bug with the new version. I use a Toshiba Satellite laptop.

candtalan (aeclist) wrote on 2010-03-27:

#11

I am using Live CD beta1, and got this crash immediately on booting up live.

Wayne Crannell (caruso81) wrote on 2010-03-29:

#12

I just got this same thing today on a MacBook 2,1 after an install from Karmic to Lucid (formatted first)

-Install from Live CD
-Drop into terminal from GRUB
-Update/Upgrade (300+ changes)
-Reboot
-After 10 seconds on the desktop, I get: "Sorry, the program apport-gpu-error-intel.py closed unexpectedly."
-An attempt to "Report Problem" in the dialog window resulted in a "Collecting Information" progress screen for about 10 seconds and then a black screen crash.

I can reproduce this repeatedly. Booting the LiveCD does NOT produce this behavior.

Can I disable this driver (or whatever it is) at boot?

Wayne Crannell (caruso81) wrote on 2010-03-29:

#13

UPDATE (in answer to my own question)

SInce it appears to be an Intel driver issue, I booted into recovery mode and deleted:

/usr/lib/xorg/modules/drivers/intel_drv.so

Booted right up (very fast) and has been running for about 10 minutes.

Apport retracing service (apport) on 2010-04-04

tags:

added: bugpattern-needed

jflaming (jay-flaming) wrote on 2010-05-31:

#14

I had the same error, fresh install from release cd. Live cd will not display, but I installed server, then ubuntu-desktop, and it would not work. Deleted the intel_drv.so file, and now it works, but only in vesa mode.

kevin nunn (knunn52) wrote on 2012-06-08:

#15

/usr/share/apport/apport-gpu-error-intel.py on every boot it also crashes my laptop most of the time ---emachines e732--