Activity log for bug #297245

Date Who What changed Old value New value Message
2008-11-12 16:02:14 straythenomad bug added bug
2008-11-13 20:25:39 Magnus S None: bugtargetdisplayname Ubuntu xorg (Ubuntu)
2008-11-13 20:25:39 Magnus S None: bugtargetname ubuntu xorg (Ubuntu)
2008-11-13 20:25:39 Magnus S None: statusexplanation
2008-11-13 20:25:39 Magnus S None: title Bug #297245 in Ubuntu: "Dell Studio 15 Doesn't Boot, White Screen of Death" Bug #297245 in xorg (Ubuntu): "Dell Studio 15 Doesn't Boot, White Screen of Death"
2008-11-14 07:49:11 Bryce Harrington xorg: status New Incomplete
2008-11-15 20:07:08 straythenomad xorg: status Incomplete Confirmed
2008-11-17 00:07:53 straythenomad bug added subscriber Tim Gardner
2008-11-18 18:23:35 straythenomad bug added attachment 'output.txt' (lspci -vvnn)
2008-11-18 18:26:52 straythenomad bug added attachment 'Xorg.0.log' (Xorg.0.log)
2008-11-18 18:30:38 straythenomad bug added attachment 'xorg.conf' (Modified xorg.conf that only partially works.)
2008-11-18 19:39:13 straythenomad bug added subscriber Mark Murphy
2008-11-18 22:45:25 Mario Limonciello bug added subscriber The Dell Team
2008-11-19 15:06:29 straythenomad bug added attachment 'edid.txt' (EDID.TXT)
2008-11-19 15:29:14 straythenomad bug added attachment 'Xorg.0.log' (Xorg.0.log)
2008-11-19 16:31:54 Bryce Harrington description I purchased a Dell Studio 15 with Ubuntu pre-installed. The graphics adapter is an Intel x3100 The LCD is 1280x800. I suspect that the LCD is not compatible with the current version of the Linux driver. Out of the box, the loading screens appear just fine. Once the X server loads, the screen goes mostly white, with some scattered lines, each about 1 pixel wide. I then booted to "recovery mode" and selected the option for the system to attempt to fix X on its own. This resulted in a "White Screen of Death" as well. Any attempt to use the Intel driver results in a White Screen of Death. Vesa will not recognize a 1280x800 resolution and only gives 800x600 upon initial installation. After installing KDE the screen results in 1024x768 but still will not work in 1280x800, even though those resolutions are listed in the Modelines in xorg.conf. Bug is present in Ubuntu 8.04 and 8.10, if not more. The worst part is that even the replacement Dell Studio 15 has this same problem. I suspect that Dell is knowingly selling a model of laptop that is supposedly "approved hardware" that they never got to work in the first place. [Problem] On X server load, displays white screen with scattered 1 pixel lines when using -intel driver. [lspci] 00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller [8086:2a02] (rev 03) (prog-if 00 [VGA controller]) Subsystem: Dell Unknown device [1028:0254] [Original Report] I purchased a Dell Studio 15 with Ubuntu pre-installed. The graphics adapter is an Intel x3100 The LCD is 1280x800. I suspect that the LCD is not compatible with the current version of the Linux driver. Out of the box, the loading screens appear just fine. Once the X server loads, the screen goes mostly white, with some scattered lines, each about 1 pixel wide. I then booted to "recovery mode" and selected the option for the system to attempt to fix X on its own. This resulted in a "White Screen of Death" as well. Any attempt to use the Intel driver results in a White Screen of Death. Vesa will not recognize a 1280x800 resolution and only gives 800x600 upon initial installation. After installing KDE the screen results in 1024x768 but still will not work in 1280x800, even though those resolutions are listed in the Modelines in xorg.conf. Bug is present in Ubuntu 8.04 and 8.10, if not more. The worst part is that even the replacement Dell Studio 15 has this same problem. I suspect that Dell is knowingly selling a model of laptop that is supposedly "approved hardware" that they never got to work in the first place.
2008-11-19 16:31:54 Bryce Harrington title Dell Studio 15 Doesn't Boot, White Screen of Death [i965] Dell Studio 15 White Screen on X startup
2008-11-19 16:32:50 Bryce Harrington xorg: importance Undecided High
2008-11-19 16:32:50 Bryce Harrington xorg: bugtargetdisplayname xorg (Ubuntu) xserver-xorg-video-intel (Ubuntu)
2008-11-19 16:32:50 Bryce Harrington xorg: bugtargetname xorg (Ubuntu) xserver-xorg-video-intel (Ubuntu)
2008-11-19 16:32:50 Bryce Harrington xorg: title Bug #297245 in xorg (Ubuntu): "[i965] Dell Studio 15 White Screen on X startup" Bug #297245 in xserver-xorg-video-intel (Ubuntu): "[i965] Dell Studio 15 White Screen on X startup"
2008-11-19 16:36:46 Bryce Harrington bug assigned to xserver-xorg-video-intel
2008-11-19 16:39:43 Sanvesh bug added attachment 'Xorg.0.0log.txt' (Xorg.0.log file)
2008-11-19 16:47:08 Sanvesh bug added attachment 'Xorg.0.log-VESA.txt' (Xorg.0.log - Using VESA as the driver)
2008-11-19 18:44:43 Bug Watch Updater xserver-xorg-video-intel: status Unknown Confirmed
2008-11-19 23:39:53 straythenomad bug assigned to dell
2008-11-21 04:37:47 straythenomad bug added attachment 'rom.bin' (rom.bin)
2008-11-22 01:59:56 Bryce Harrington xserver-xorg-video-intel: status Confirmed Triaged
2008-11-22 01:59:56 Bryce Harrington xserver-xorg-video-intel: statusexplanation Thanks stray, I've attached your rom file upstream.
2008-11-22 02:13:27 Bryce Harrington xorg: status New Invalid
2008-11-22 02:13:27 Bryce Harrington xorg: statusexplanation [No need for having this open against the xorg package as well]
2008-11-22 16:33:50 Bug Watch Updater xserver-xorg-video-intel: status Confirmed In Progress
2008-11-23 02:41:31 Fabián Rodríguez bug added subscriber Canonical Ubuntu QA Team
2008-11-23 02:41:47 Fabián Rodríguez bug added subscriber Canonical Support
2008-11-27 08:48:03 straythenomad bug added attachment 'dmesg.txt' (dmesg.txt)
2008-12-20 02:27:07 Bryce Harrington xserver-xorg-video-intel: status Triaged Incomplete
2008-12-20 07:49:24 Bryce Harrington xserver-xorg-video-intel: status Incomplete Triaged
2008-12-20 07:49:24 Bryce Harrington xserver-xorg-video-intel: statusexplanation Thanks stray, I've attached your rom file upstream. Alright, will leave it as triaged until someone can confirm the upstream fix.
2009-01-14 01:00:06 Launchpad Janitor xserver-xorg-video-intel: status Triaged Fix Released
2009-01-14 01:05:21 Bryce Harrington description [Problem] On X server load, displays white screen with scattered 1 pixel lines when using -intel driver. [lspci] 00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller [8086:2a02] (rev 03) (prog-if 00 [VGA controller]) Subsystem: Dell Unknown device [1028:0254] [Original Report] I purchased a Dell Studio 15 with Ubuntu pre-installed. The graphics adapter is an Intel x3100 The LCD is 1280x800. I suspect that the LCD is not compatible with the current version of the Linux driver. Out of the box, the loading screens appear just fine. Once the X server loads, the screen goes mostly white, with some scattered lines, each about 1 pixel wide. I then booted to "recovery mode" and selected the option for the system to attempt to fix X on its own. This resulted in a "White Screen of Death" as well. Any attempt to use the Intel driver results in a White Screen of Death. Vesa will not recognize a 1280x800 resolution and only gives 800x600 upon initial installation. After installing KDE the screen results in 1024x768 but still will not work in 1280x800, even though those resolutions are listed in the Modelines in xorg.conf. Bug is present in Ubuntu 8.04 and 8.10, if not more. The worst part is that even the replacement Dell Studio 15 has this same problem. I suspect that Dell is knowingly selling a model of laptop that is supposedly "approved hardware" that they never got to work in the first place. [Problem] On X server load, displays white screen with scattered 1 pixel lines when using -intel driver. [Impact] Affects users owning hardware with certain LVDS displays produced by AUO, such as used in the Dell Studio 15 and Studio 1535; reportedly some Sony systems may be fixed by this as well. These are currently shipping models from Dell; they had been shipped with Ubuntu pre-installed, making this a particularly severe problem. [Development Branch] Same patch is deployed to Jaunty in version 2.5.1-1ubuntu9 This patch is a correction to a long standing bug where the -intel driver generates slightly incorrect modelines. Most systems tolerate the slight error, but others (like the ones affected by this bug) don't. [Patch] From upstream - https://bugs.freedesktop.org/show_bug.cgi?id=18342 Identical patch used in Intrepid and Jaunty [Test Case] Boot LiveCD on hardware with affected LVDS; will result in white screen following usplash. [Regression Potential] This changes the modeline calculations in general (i.e. it is not a hardware-specific quirk). Regression could occur under two theoretical circumstances: 1. Logic error. If the patch is mis-coded, it could cause all modelines to be miscalculated. This is not felt to be very likely, especially since the patch is very simple. However if it does happen, it will be exceedingly obvious... 2. Uncovering secondary bugs. It is entirely possible (but perhaps extraordinarily unlikely) that some hardware has slightly buggy timing dependencies the other way round, and are dependent on the buggy timing calculations, and could exhibit problems once the issue is fixed. However the risk of this is probably vanishingly small, and if it does happen will probably affect only a few systems, and the fix ought to be fairly straightforward. In both the above cases, ample testing will mitigate the risk levels. [lspci] 00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller [8086:2a02] (rev 03) (prog-if 00 [VGA controller]) Subsystem: Dell Unknown device [1028:0254] [Original Report] I purchased a Dell Studio 15 with Ubuntu pre-installed. The graphics adapter is an Intel x3100 The LCD is 1280x800. I suspect that the LCD is not compatible with the current version of the Linux driver. Out of the box, the loading screens appear just fine. Once the X server loads, the screen goes mostly white, with some scattered lines, each about 1 pixel wide. I then booted to "recovery mode" and selected the option for the system to attempt to fix X on its own. This resulted in a "White Screen of Death" as well. Any attempt to use the Intel driver results in a White Screen of Death. Vesa will not recognize a 1280x800 resolution and only gives 800x600 upon initial installation. After installing KDE the screen results in 1024x768 but still will not work in 1280x800, even though those resolutions are listed in the Modelines in xorg.conf. Bug is present in Ubuntu 8.04 and 8.10, if not more. The worst part is that even the replacement Dell Studio 15 has this same problem. I suspect that Dell is knowingly selling a model of laptop that is supposedly "approved hardware" that they never got to work in the first place.
2009-01-14 02:43:18 Bryce Harrington xserver-xorg-video-intel: status New Fix Committed
2009-01-14 02:43:18 Bryce Harrington xserver-xorg-video-intel: importance Undecided High
2009-01-14 02:43:18 Bryce Harrington xserver-xorg-video-intel: statusexplanation Uploaded to intrepid-proposed
2009-01-14 18:11:14 Mario Limonciello xorg: status New Invalid
2009-01-14 18:11:14 Mario Limonciello xorg: statusexplanation
2009-01-14 18:12:35 Mario Limonciello xorg: status New Invalid
2009-01-14 18:12:35 Mario Limonciello xorg: statusexplanation
2009-01-14 18:13:01 Mario Limonciello xserver-xorg-video-intel: importance Undecided High
2009-01-14 18:13:01 Mario Limonciello xserver-xorg-video-intel: statusexplanation
2009-01-14 18:13:01 Mario Limonciello xserver-xorg-video-intel: milestone ubuntu-8.04.3
2009-01-14 18:13:22 Mario Limonciello xserver-xorg-video-intel: statusexplanation Uploaded to intrepid-proposed
2009-01-14 18:13:22 Mario Limonciello xserver-xorg-video-intel: milestone intrepid-updates
2009-01-14 20:36:39 Bryce Harrington xserver-xorg-video-intel: status New Incomplete
2009-01-14 20:36:39 Bryce Harrington xserver-xorg-video-intel: statusexplanation Patch does not apply cleanly to hardy.
2009-01-14 20:41:24 Bryce Harrington xserver-xorg-video-intel: status Incomplete In Progress
2009-01-14 20:41:24 Bryce Harrington xserver-xorg-video-intel: statusexplanation Patch does not apply cleanly to hardy.
2009-01-14 20:42:42 Bryce Harrington bug added attachment '104_i830-vbt-timing-hack.patch' (Patch ported to hardy)
2009-01-14 20:49:47 Bryce Harrington xserver-xorg-video-intel: status In Progress Fix Committed
2009-01-14 20:49:47 Bryce Harrington xserver-xorg-video-intel: statusexplanation Uploaded for hardy. I'm having some problems getting it to build in my local pbuilder though, but given the simplicity of the patch I'm assuming its just an issue with the configuration of my hardy pbuilder (which I've not used much).
2009-01-14 21:15:03 Mario Limonciello dell: status New Confirmed
2009-01-14 21:15:03 Mario Limonciello dell: statusexplanation
2009-01-20 08:57:35 Martin Pitt bug added subscriber SRU Verification
2009-01-20 08:57:42 Martin Pitt bug added subscriber Ubuntu Stable Release Updates Team
2009-01-20 23:19:18 Bug Watch Updater xserver-xorg-video-intel: status In Progress Invalid
2009-01-23 14:56:06 Launchpad Janitor xserver-xorg-video-intel: status Fix Committed Fix Released
2009-01-24 18:48:39 Mauricio Tucci bug added attachment 'lspci.txt' (lspci -vvnn)
2009-01-25 12:27:29 Mauricio Tucci bug added attachment 'Xorg.0.log' (/var/log/Xorg.0.log)
2009-01-28 16:54:30 Mario Limonciello dell: status Confirmed Fix Released
2009-04-17 03:48:10 Luke Yelavich attachment added dmesg.txt http://launchpadlibrarian.net/25582955/dmesg.txt
2009-04-17 03:48:10 Luke Yelavich attachment added dmidecode.txt http://launchpadlibrarian.net/25582956/dmidecode.txt
2009-04-17 03:48:10 Luke Yelavich attachment added lspci.txt http://launchpadlibrarian.net/25582957/lspci.txt
2009-04-17 03:48:10 Luke Yelavich attachment added Xorg.0.log http://launchpadlibrarian.net/25582958/Xorg.0.log
2009-04-17 03:48:10 Luke Yelavich attachment added xserver-xorg-intel-aptcache-policy.txt http://launchpadlibrarian.net/25582959/xserver-xorg-intel-aptcache-policy.txt
2009-04-17 14:10:36 Martin Pitt tags verification-needed verification-failed
2009-06-29 06:12:16 Martin Pitt tags verification-failed
2009-06-29 06:12:42 Martin Pitt xserver-xorg-video-intel (Ubuntu Hardy): status Fix Committed Triaged
2009-06-29 06:12:42 Martin Pitt xserver-xorg-video-intel (Ubuntu Hardy): milestone ubuntu-8.04.3
2009-10-30 16:56:39 Brandon Harris attachment added output of dmesg (ignore virtualbox error, I know what that is) http://launchpadlibrarian.net/34702975/demsg.txt
2009-10-30 17:00:17 Brandon Harris attachment added Xorg.log http://launchpadlibrarian.net/34703674/Xorg.0.log
2009-10-30 18:02:31 Jerone Young bug task added linux (Ubuntu)
2009-10-30 18:03:13 Jerone Young nominated for series Ubuntu Karmic
2009-10-30 18:03:13 Jerone Young nominated for series Ubuntu Lucid
2009-11-02 19:36:52 Jerone Young xserver-xorg-video-intel (Ubuntu): status Fix Released Invalid
2009-11-02 19:39:40 Jerone Young linux (Ubuntu): status New Invalid
2009-11-02 21:25:26 Steve Langasek xserver-xorg-video-intel (Ubuntu): status Invalid Fix Released
2009-12-18 03:42:21 Launchpad Janitor branch linked lp:ubuntu/xserver-xorg-video-intel
2009-12-18 03:49:22 Launchpad Janitor branch linked lp:ubuntu/hardy-proposed/xserver-xorg-video-intel
2009-12-18 03:49:24 Launchpad Janitor branch linked lp:ubuntu/intrepid-proposed/xserver-xorg-video-intel
2010-05-13 00:24:51 Alex Valavanis linux (Ubuntu Intrepid): status New Invalid
2010-09-14 01:54:00 Bug Watch Updater xserver-xorg-video-intel: status Invalid Unknown
2010-09-14 01:54:00 Bug Watch Updater xserver-xorg-video-intel: importance Unknown Critical
2011-01-25 14:46:45 Bug Watch Updater xserver-xorg-video-intel: importance Critical Unknown
2011-02-03 14:42:10 Bug Watch Updater xserver-xorg-video-intel: importance Unknown Critical
2011-02-25 06:24:31 Bug Watch Updater xserver-xorg-video-intel: status Unknown Invalid
2011-11-14 19:56:16 Max Brustkern removed subscriber Canonical Ubuntu QA Team
2013-08-18 17:41:26 Julian Wiedmann linux (Ubuntu Hardy): status New Invalid
2014-04-10 04:13:46 Timothy R. Chavez somerville: status New Fix Released
2014-04-10 04:13:50 Timothy R. Chavez bug task deleted dell
2014-04-10 10:27:28 Timothy R. Chavez bug task deleted somerville
2014-11-23 15:06:28 Rolf Leggewie xserver-xorg-video-intel (Ubuntu Hardy): status Triaged Won't Fix