Ubuntu
xserver-xorg-video-intel package

Desktop freezes for seconds

Bug #2003078 reported by Islam on 2023-01-17

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	xserver-xorg-video-intel (Ubuntu)	New	Undecided	Unassigned

Bug Description

Ubuntu 22.10 on hybrid graphics laptop.

Sometimes while normal workflow the desktop freezes for seconds:

Asynchronous wait on fence 0000:00:02.0:gnome-shell[4401]:96352 timed out (hint:intel_atomic_commit_ready [i915])
i915 0000:00:02.0: [drm] GPU HANG: ecode 12:1:85dffffb, in Renderer [5405]
i915 0000:00:02.0: [drm] Resetting rcs0 for stopped heartbeat on rcs0
i915 0000:00:02.0: [drm] Renderer[5405] context reset due to GPU hang

ProblemType: Bug
DistroRelease: Ubuntu 22.10
Package: xserver-xorg-video-intel 2:2.99.917+git20210115-1
ProcVersionSignature: Ubuntu 5.19.0-29.30-generic 5.19.17
Uname: Linux 5.19.0-29-generic x86_64
ApportVersion: 2.23.1-0ubuntu3
Architecture: amd64
BootLog:

CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Jan 17 14:01:20 2023
DistUpgraded: Fresh install
DistroCodename: kinetic
DistroVariant: ubuntu
DkmsStatus:
virtualbox/6.1.38, 5.19.0-28-generic, x86_64: installed
virtualbox/6.1.38, 5.19.0-29-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation TigerLake-LP GT2 [Iris Xe Graphics] [8086:9a49] (rev 01) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. TigerLake-LP GT2 [Iris Xe Graphics] [1043:1e6f]
Subsystem: ASUSTeK Computer Inc. TU117M [GeForce MX450] [1043:1e6f]
InstallationDate: Installed on 2023-01-04 (12 days ago)
InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020)
MachineType: ASUSTeK COMPUTER INC. ZenBook UX435EG_UX435EG
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.19.0-29-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-video-intel
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/22/2022
dmi.bios.release: 5.19
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: UX435EG.315
dmi.board.asset.tag:
dmi.board.name: UX435EG
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrUX435EG.315:bd04/22/2022:br5.19:svnASUSTeKCOMPUTERINC.:pnZenBookUX435EG_UX435EG:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX435EG:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: ZenBook
dmi.product.name: ZenBook UX435EG_UX435EG
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.113-2
version.libgl1-mesa-dri: libgl1-mesa-dri 22.2.1-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.4-2ubuntu1.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

See original description

Tags:

Revision history for this message

Islam (islam) wrote on 2023-01-17:

CurrentDmesg.txt Edit (165.8 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.8 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (1.3 MiB, text/plain; charset="utf-8")
Lspci.txt Edit (58.7 KiB, text/plain; charset="utf-8")
Lspci-vt.txt Edit (1.7 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (379 bytes, text/plain; charset="utf-8")
Lsusb-t.txt Edit (737 bytes, text/plain; charset="utf-8")
Lsusb-v.txt Edit (59.0 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (14.1 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.8 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (288 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (10.4 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (12.5 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (325.1 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (5.0 KiB, text/plain; charset="utf-8")
acpidump.txt Edit (2.5 MiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (81.9 KiB, text/plain; charset="utf-8")

description:

updated

Revision history for this message

Islam (islam) wrote on 2023-03-30:

This is issue is still happening, I hope it gets into your attention.

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Ubuntuxserver-xorg-video-intel package