xorg freezes and crashes while using LibreOffice Impress
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
xserver-xorg-video-intel (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
After using LibreOffice Impress (6.0.3-0ubuntu1) for a while, X.org freezes for several seconds; the mouse pointer is still movable, but neither LibreOffice nor KDE/Plasma reacts to it anymore. Then X.org crashes and brings me back to the login screen.
Some parts of the dmesg output before the crash look related:
[ 9220.383663] [drm] GPU HANG: ecode 9:0:0x86dffffd, in Xorg [1264], reason: Hang on rcs0, action: reset
[ 9220.383677] i915 0000:00:02.0: Resetting rcs0 after gpu hang
[ 9228.459076] i915 0000:00:02.0: Resetting rcs0 after gpu hang
[ 9236.363145] i915 0000:00:02.0: Resetting rcs0 after gpu hang
[ 9244.459158] i915 0000:00:02.0: Resetting rcs0 after gpu hang
[ 9252.395180] i915 0000:00:02.0: Resetting rcs0 after gpu hang
[ 9260.459159] i915 0000:00:02.0: Resetting rcs0 after gpu hang
[ 9269.451186] i915 0000:00:02.0: Resetting rcs0 after gpu hang
[ 9277.451225] i915 0000:00:02.0: Resetting rcs0 after gpu hang
[ 9291.435294] i915 0000:00:02.0: Resetting rcs0 after gpu hang
[ 9293.567253] [drm] Reducing the compressed framebuffer size. This may lead to less power savings than a non-reduced-size. Try to increase stolen memory size if available in BIOS.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xserver-
ProcVersionSign
Uname: Linux 4.15.0-23-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CompizPlugins: No value set for `/apps/
CompositorRunning: None
CurrentDesktop: KDE
Date: Tue Jun 19 20:52:06 2018
DistUpgraded: 2018-03-14 10:42:30,632 DEBUG /openCache(), new cache size 87346
DistroCodename: bionic
DistroVariant: kubuntu
ExtraDebuggingI
GraphicsCard:
Intel Corporation HD Graphics 530 [8086:191b] (rev 06) (prog-if 00 [VGA controller])
Subsystem: Lenovo HD Graphics 530 [17aa:5050]
Subsystem: Lenovo GM108M [GeForce 940MX] [17aa:5050]
InstallationDate: Installed on 2016-11-26 (570 days ago)
InstallationMedia: Kubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.1)
MachineType: LENOVO 20FXS05500
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xserver-
UpgradeStatus: Upgraded to bionic on 2018-03-14 (97 days ago)
dmi.bios.date: 01/16/2018
dmi.bios.vendor: LENOVO
dmi.bios.version: R07ET82W (2.22 )
dmi.board.
dmi.board.name: 20FXS05500
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.
dmi.modalias: dmi:bvnLENOVO:
dmi.product.family: ThinkPad T460p
dmi.product.name: 20FXS05500
dmi.product.
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.91-2
version.
version.
version.
version.
version.
version.
version.
Status changed to 'Confirmed' because the bug affects multiple users.