Description: Ubuntu 16.04.1 LTS
Release: 16.04
version: Ubuntu 4.4.0-38.57-generic 4.4.19
gnome-screenshot:
Installed: 3.18.0-1ubuntu2
Candidate: 3.18.0-1ubuntu2
Version table:
*** 3.18.0-1ubuntu2 500
500 http://gr.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
100 /var/lib/dpkg/status
kazam:
Installed: 1.4.5-2
Candidate: 1.4.5-2
Version table:
*** 1.4.5-2 500
500 http://gr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
500 http://gr.archive.ubuntu.com/ubuntu xenial/universe i386 Packages
100 /var/lib/dpkg/status
When using the gnome-screenshot to capture screen, an irrelevant area of the screen is captured. It could be the login background or 'cached' screen area from windows that have been opened and closed a long time ago, instead of the real area captured with the cursor selector.
This will might not be a gnome-screenshot at all, and more probably an intel hd graphics driver issue, since using any alternative packages for screenshoting or screencasting will end in same result.
Another strange thing is that on cold boots, everything is working properly for a while, but after some time, and after screen locks, the capturing tools will again start to misbehave.
Here are some screencasts captured with kazam, exposing a similar issue:
https://www.dropbox.com/s/gy03ue6jpgjzezq/Screencast%202016-09-05%2013%3A18%3A48.mp4?dl=0
https://www.dropbox.com/s/s0vrvota5f77i7j/Screencast%202016-09-20%2018%3A46%3A33.mp4?dl=0
---
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: iskitsas 1840 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=1dad753e-ff16-40f8-8c73-34c875ff211f
InstallationDate: Installed on 2016-08-27 (25 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 0c45:670c Microdia
Bus 001 Device 004: ID 04f3:20d0 Elan Microelectronics Corp.
Bus 001 Device 003: ID 0a5c:6412 Broadcom Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. XPS 13 9350
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-38-generic.efi.signed root=UUID=f5a5e67d-5127-4327-a418-7b4b0cad9528 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-38.57-generic 4.4.19
RelatedPackageVersions:
linux-restricted-modules-4.4.0-38-generic N/A
linux-backports-modules-4.4.0-38-generic N/A
linux-firmware 1.157.3
Tags: xenial
Uname: Linux 4.4.0-38-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/14/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.4.4
dmi.board.name: 09JHRY
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.4.4:bd06/14/2016:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn09JHRY:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9350
dmi.sys.vendor: Dell Inc.
This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:
apport-collect 1626098
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.