Computer locks up randomly during certain programs (965G)

Bug #154343 reported by Philip Macpherson
4
Affects Status Importance Assigned to Milestone
xserver-xorg-video-intel (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I just upgraded my hardware, but since doing so my entire computer locks up during random times when using blender and firefox. (I haven't used many programs yet so there might be more)
Here is how it happens:
Blender:
I go into blender and move around a bit. Load some files and play around. After a while (2-4 minutes) the screen goes black. The mouse is still there and you can move it. But the screen turns off and on every 4 seconds putting the mouse back in the center. Sometimes there is a 3cm square in the middle of the screen and nothing will move.
Firefox:
I was using firefox and looking at some pictures. All of a sudden the mouse stopped moving and the numlock and capslock lights started flashing.

Ctrl+alt+F1 did nothing in either of these cases.

My hardware is
Intel Core 2 duo cpu
Asus P5B-VM motherboard
Intel G965 express chipset for graphics
2x1gibabyte ram

Revision history for this message
Philip Macpherson (philipmac1) wrote :
Revision history for this message
Philip Macpherson (philipmac1) wrote :

I just uninstalled powernowd and while I only tested once. Blender ran for around 6 minutes without freezing. I should also add that I can render and use boinc for long periods. I've also installed a temperature monitor so I don't think it's that.

Revision history for this message
Philip Macpherson (philipmac1) wrote :

I just installed prboom but it also freezes. Sometimes as soon as the menu loads and other times when you first try to fire. You can still control the keyboard lights but nothing else seems to happen. Both ctrl+alt+F1 and ctrl+alt+backspace seem to do their proper functions with this problem.

Revision history for this message
Philip Macpherson (philipmac1) wrote :
Download full text (3.6 KiB)

I just used startx over ssh to record any error messages. I was using blender and tried to switch desktops. Everything froze and ctrl+alt+F1, ctrl+alt_del didn't work. The mouse was also locked in place. But ssh still worked so here is the message

X: warning; process set to priority -1 instead of requested priority 0

X Window System Version 1.3.0
Release Date: 19 April 2007
X Protocol Version 11, Revision 0, Release 1.3
Build Operating System: Linux Ubuntu (xorg-server 2:1.3.0.0.dfsg-12ubuntu8)
Current Operating System: Linux philip-desktop 2.6.22-14-generic #1 SMP Sun Oct 14 23:05:12 GMT 2007 i686
Build Date: 29 September 2007
 Before reporting problems, check http://wiki.x.org
 to make sure that you have the latest version.
Module Loader present
Markers: (--) probed, (**) from config file, (==) default setting,
 (++) from command line, (!!) notice, (II) informational,
 (WW) warning, (EE) error, (NI) not implemented, (??) unknown.
(==) Log file: "/var/log/Xorg.0.log", Time: Mon Oct 29 16:15:35 2007
(==) Using config file: "/etc/X11/xorg.conf"
(II) Module already built-in
(II) Module already built-in
(II) Module already built-in
AUDIT: Mon Oct 29 16:15:41 2007: 7280 X: client 14 rejected from local host (uid 1000)
AUDIT: Mon Oct 29 16:15:41 2007: 7280 X: client 14 rejected from local host (uid 1000)
AUDIT: Mon Oct 29 16:15:41 2007: 7280 X: client 14 rejected from local host (uid 1000)
AUDIT: Mon Oct 29 16:15:43 2007: 7280 X: client 16 rejected from local host (uid 1000)
AUDIT: Mon Oct 29 16:15:45 2007: 7280 X: client 16 rejected from local host (uid 1000)
AUDIT: Mon Oct 29 16:15:47 2007: 7280 X: client 16 rejected from local host (uid 1000)
AUDIT: Mon Oct 29 16:15:49 2007: 7280 X: client 16 rejected from local host (uid 1000)
AUDIT: Mon Oct 29 16:15:51 2007: 7280 X: client 16 rejected from local host (uid 1000)
AUDIT: Mon Oct 29 16:15:53 2007: 7280 X: client 16 rejected from local host (uid 1000)
AUDIT: Mon Oct 29 16:15:55 2007: 7280 X: client 16 rejected from local host (uid 1000)
Error in I830WaitLpRing(), timeout for 2 seconds
pgetbl_ctl: 0x7f780001 pgetbl_err: 0x0
ipeir: 0 iphdr: bf750002
LP ring tail: 13728 head: 13290 len: 1f001 start 0
Err ID (eir): 0 Err Status (esr): 1 Err Mask (emr): ffffffdf
instdone: ffe5fafd instdone_1: fffff
instpm: 0
memmode: 0 instps: 8001e022
HW Status mask (hwstam): fffedffe
IRQ enable (ier): 82 imr: fffe0000 iir: 40
acthd: 248d688 dma_fadd_p: 248d740
ecoskpd: 307 excc: 0
cache_mode: 6800/180
mi_arb_state: 44
IA_VERTICES_COUNT_QW 0/0
IA_PRIMITIVES_COUNT_QW 0/0
VS_INVOCATION_COUNT_QW 0/0
GS_INVOCATION_COUNT_QW 0/0
GS_PRIMITIVES_COUNT_QW 0/0
CL_INVOCATION_COUNT_QW 0/0
CL_PRIMITIVES_COUNT_QW 0/0
PS_INVOCATION_COUNT_QW 0/0
PS_DEPTH_COUNT_QW 0/0
WIZ_CTL 0
TS_CTL 0 TS_DEBUG_DATA 391b7262
TD_CTL 0 / 0
space: 129888 wanted 131064

Fatal server error:
lockup

Error in I830WaitLpRing(), timeout for 2 seconds
pgetbl_ctl: 0x7f780001 pgetbl_err: 0x0
ipeir: 0 iphdr: bf750002
LP ring tail: 13730 head: 13290 len: 1f001 start 0
Err ID (eir): 0 Err Status (esr): 1 Err Mask (emr): ffffffdf
instdone: ffe5fafd instdone_1: fffff
instpm: 0
memmode: 0 instps: 8001e022
HW Status mask (hwstam): fffedffe
IRQ enable (ier): 82 im...

Read more...

Revision history for this message
Peter Clifton (pcjc2) wrote :

That's a GPU lockup, but if your num lock / caps lock starts flashing, it perhaps indictates a kenel panic. Can you check the output from dmesg next time. (Or review back in the /var/log/kern.log).

As this started happening after a hardware upgrade, can you let us know what components inside the computer were replaced / reseated in the upgrade? The issue could be hardware related.

Changed in xorg:
status: New → Incomplete
Revision history for this message
Philip Macpherson (philipmac1) wrote :

Here is xorg.conf in case it helps

# xorg.conf (xorg X Window System server configuration file)
#
# This file was generated by dexconf, the Debian X Configuration tool, using
# values from the debconf database.
#
# Edit this file with caution, and see the xorg.conf manual page.
# (Type "man xorg.conf" at the shell prompt.)
#
# This file is automatically updated on xserver-xorg package upgrades *only*
# if it has not been modified since the last upgrade of the xserver-xorg
# package.
#
# If you have edited this file but would like it to be automatically updated
# again, run the following command:
# sudo dpkg-reconfigure -phigh xserver-xorg

Section "Files"
EndSection

Section "InputDevice"
 Identifier "Generic Keyboard"
 Driver "kbd"
 Option "CoreKeyboard"
 Option "XkbRules" "xorg"
 Option "XkbModel" "pc105"
 Option "XkbLayout" "us"
EndSection

Section "InputDevice"
 Identifier "Configured Mouse"
 Driver "mouse"
 Option "CorePointer"
 Option "Device" "/dev/input/mice"
 Option "Protocol" "ImPS/2"
 Option "ZAxisMapping" "4 5"
 Option "Emulate3Buttons" "true"
EndSection

Section "InputDevice"
 Driver "wacom"
 Identifier "stylus"
 Option "Device" "/dev/input/wacom"
 Option "Type" "stylus"
 Option "ForceDevice" "ISDV4" # Tablet PC ONLY
EndSection

Section "InputDevice"
 Driver "wacom"
 Identifier "eraser"
 Option "Device" "/dev/input/wacom"
 Option "Type" "eraser"
 Option "ForceDevice" "ISDV4" # Tablet PC ONLY
EndSection

Section "InputDevice"
 Driver "wacom"
 Identifier "cursor"
 Option "Device" "/dev/input/wacom"
 Option "Type" "cursor"
 Option "ForceDevice" "ISDV4" # Tablet PC ONLY
EndSection

Section "Device"
 Identifier "Intel Corporation 82G965 Integrated Graphics Controller"
 Driver "intel"
 BusID "PCI:0:2:0"
EndSection

Section "Monitor"
 Identifier "hp pavilion"
 Option "DPMS"
EndSection

Section "Screen"
 Identifier "Default Screen"
 Device "Intel Corporation 82G965 Integrated Graphics Controller"
 Monitor "hp pavilion"
 DefaultDepth 24
 SubSection "Display"
  Modes "1024x768" "800x600" "640x480"
 EndSubSection
EndSection

Section "ServerLayout"
 Identifier "Default Layout"
 Screen "Default Screen"
 InputDevice "Generic Keyboard"
 InputDevice "Configured Mouse"

# Uncomment if you have a wacom tablet
# InputDevice "stylus" "SendCoreEvents"
# InputDevice "cursor" "SendCoreEvents"
# InputDevice "eraser" "SendCoreEvents"
EndSection

Revision history for this message
Peter Clifton (pcjc2) wrote :

Ah... a more specific error preceeding the GPU lockup. Can you post the full Xorg.0.log.old after rebooting from the crash (or Xorg.0.log if working via SSH and the log hasn't been rotated yet). Also, is there anything "interesting" in the dmesg output at this time?

Revision history for this message
Philip Macpherson (philipmac1) wrote :

The firefox freezing hasn't happened for the last week and thus the lights haven't flashed since. If it happens again I will post the results of dmesg. The upgrade was like this. Remove the motherboard. Put the new motherboard in with new cpu and memory. Connect the old power supply, hard drive and dvdrw. Nothing else was moved though I did change the ide cables around since this motherboard only has one slot for them.

Revision history for this message
Philip Macpherson (philipmac1) wrote :
Download full text (42.3 KiB)

Here is Xorg.0.log.old after I crashed it 2 minutes ago. I will dmesg over ssh tommorow if you still want that information

X Window System Version 1.3.0
Release Date: 19 April 2007
X Protocol Version 11, Revision 0, Release 1.3
Build Operating System: Linux Ubuntu (xorg-server 2:1.3.0.0.dfsg-12ubuntu8)
Current Operating System: Linux philip-desktop 2.6.22-14-generic #1 SMP Sun Oct 14 23:05:12 GMT 2007 i686
Build Date: 29 September 2007
 Before reporting problems, check http://wiki.x.org
 to make sure that you have the latest version.
Module Loader present
Markers: (--) probed, (**) from config file, (==) default setting,
 (++) from command line, (!!) notice, (II) informational,
 (WW) warning, (EE) error, (NI) not implemented, (??) unknown.
(==) Log file: "/var/log/Xorg.0.log", Time: Tue Oct 30 01:36:13 2007
(==) Using config file: "/etc/X11/xorg.conf"
(==) ServerLayout "Default Layout"
(**) |-->Screen "Default Screen" (0)
(**) | |-->Monitor "hp pavilion"
(**) | |-->Device "Intel Corporation 82G965 Integrated Graphics Controller"
(**) |-->Input Device "Generic Keyboard"
(**) |-->Input Device "Configured Mouse"
(WW) The directory "/usr/share/fonts/X11/cyrillic" does not exist.
 Entry deleted from font path.
(==) FontPath set to:
 /usr/share/fonts/X11/misc,
 /usr/share/fonts/X11/100dpi/:unscaled,
 /usr/share/fonts/X11/75dpi/:unscaled,
 /usr/share/fonts/X11/Type1,
 /usr/share/fonts/X11/100dpi,
 /usr/share/fonts/X11/75dpi,
 /var/lib/defoma/x-ttcidfont-conf.d/dirs/TrueType
(==) RgbPath set to "/etc/X11/rgb"
(==) ModulePath set to "/usr/lib/xorg/modules"
(II) Open ACPI successful (/var/run/acpid.socket)
(II) Loader magic: 0x81ea440
(II) Module ABI versions:
 X.Org ANSI C Emulation: 0.3
 X.Org Video Driver: 1.2
 X.Org XInput driver : 0.7
 X.Org Server Extension : 0.3
 X.Org Font Renderer : 0.5
(II) Loader running on linux
(II) LoadModule: "pcidata"
(II) Loading /usr/lib/xorg/modules//libpcidata.so
(II) Module pcidata: vendor="X.Org Foundation"
 compiled for 1.3.0, module version = 1.0.0
 ABI class: X.Org Video Driver, version 1.2
(++) using VT number 7

(II) PCI: PCI scan (all values are in hex)
(II) PCI: 00:00:0: chip 8086,29a0 card 1043,81ea rev 02 class 06,00,00 hdr 00
(II) PCI: 00:01:0: chip 8086,29a1 card 0000,0000 rev 02 class 06,04,00 hdr 01
(II) PCI: 00:02:0: chip 8086,29a2 card 1043,81ea rev 02 class 03,00,00 hdr 00
(II) PCI: 00:1a:0: chip 8086,2834 card 1043,81ec rev 02 class 0c,03,00 hdr 80
(II) PCI: 00:1a:1: chip 8086,2835 card 1043,81ec rev 02 class 0c,03,00 hdr 00
(II) PCI: 00:1a:7: chip 8086,283a card 1043,81ec rev 02 class 0c,03,20 hdr 00
(II) PCI: 00:1b:0: chip 8086,284b card 1043,81ec rev 02 class 04,03,00 hdr 00
(II) PCI: 00:1c:0: chip 8086,283f card 0000,0000 rev 02 class 06,04,00 hdr 81
(II) PCI: 00:1c:4: chip 8086,2847 card 0000,0000 rev 02 class 06,04,00 hdr 81
(II) PCI: 00:1c:5: chip 8086,2849 card 0000,0000 rev 02 class 06,04,00 hdr 81
(II) PCI: 00:1d:0: chip 8086,2830 card 1043,81ec rev 02 class 0c,03,00 hdr 80
(II) PCI: 00:1d:1: chip 8086,2831 card 1043,81ec rev 02 class 0c,03,00 hdr 00
(II) PCI: 00:1d:2: chip 8086,2832 card 1043,81ec rev 02 class 0c,03,00 hdr 00
(II) PCI: 00:1d:7: chip 8086,2836 card 1043,81ec rev 0...

Revision history for this message
Peter Clifton (pcjc2) wrote :

The most interesting excerpt (aside from the crash its self), was:

(WW) intel(0): ESR is 0x00000001
(WW) intel(0): PRB0_CTL (0x0001f001) indicates ring buffer enabled
(WW) intel(0): PRB0_HEAD (0x00000000) and PRB0_TAIL (0x000006c8) indicate ring buffer not flushed
(WW) intel(0): Existing errors found in hardware state.

Changed in xorg:
status: Incomplete → Confirmed
Revision history for this message
Peter Clifton (pcjc2) wrote :

Please attach dmesg output if you can get it. I'm not looking for anything in particular though.. just to see if there is any relevant output at the same time as a crash.
For big log files / dmesg output, can you attach the files, rather than pasting contents please.

Revision history for this message
Philip Macpherson (philipmac1) wrote :

Here is dmesg from when the screen was black and restarting every four seconds

Revision history for this message
Philip Macpherson (philipmac1) wrote :

I just tried open arena and it didn't seem to freeze. prboom still does. Here is the log after prboom.

Revision history for this message
Philip Macpherson (philipmac1) wrote :

are there any more logs that would be useful, or is the cause unknown?

Revision history for this message
maor (maors) wrote :

from looking at your xorg.0.log i assume this is a duplicate of :
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/120834
see the description i created for details

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