Screen turns black (only mouse cursor left) when rotating screen

[Mathieu Marquer]

When rotating screen with either the "display" menu in Ubuntu control panel or via xrandr, the screen is rotated but is black, only the mouse cursor appears (moving slowing, maybe a 100% CPU task in background?)

When Ctrl+Alt+Fx, mouse cursor disappears, I have to power off the computer to be able to use it again.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2
ProcVersionSignature: Ubuntu 3.18.0-12.13-generic 3.18.4
Uname: Linux 3.18.0-12-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.15.1-0ubuntu4
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Mon Feb 2 23:47:01 2015
DistUpgraded: 2015-01-04 23:01:29,766 DEBUG enabling apt cron job
DistroCodename: vivid
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 0b) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:3978]
InstallationDate: Installed on 2014-12-09 (55 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: LENOVO 20344
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.0-12-generic.efi.signed root=UUID=e5668ab6-1bae-42da-9c57-a68bef726b9f ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-video-intel
UpgradeStatus: Upgraded to vivid on 2015-01-04 (29 days ago)
dmi.bios.date: 10/16/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: 96CN29WW(V1.15)
dmi.board.asset.tag: 31900058WIN
dmi.board.name: INVALID
dmi.board.vendor: LENOVO
dmi.board.version: 31900058WIN
dmi.chassis.asset.tag: 31900058WIN
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo Yoga 2 13
dmi.modalias: dmi:bvnLENOVO:bvr96CN29WW(V1.15):bd10/16/2014:svnLENOVO:pn20344:pvrLenovoYoga213:rvnLENOVO:rnINVALID:rvr31900058WIN:cvnLENOVO:ct10:cvrLenovoYoga213:
dmi.product.name: 20344
dmi.product.version: Lenovo Yoga 2 13
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.12.0+15.04.20141219-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.58-2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.4.2-2ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.4.2-2ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.16.2.901-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
xserver.bootTime: Mon Feb 2 23:46:23 2015
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 8237
 vendor AUO
xserver.version: 2:1.16.2.901-1ubuntu3

[Mathieu Marquer (slasher-fun)]

Current behavior: screen is still black with only mouse cursor shown after rotating screen, but Ctrl+Alt+Fx now works, and Ctrl+Alt+F7 brings back normal rotated screen.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[xiota (xiota)]

Rotating the screen with xrandr also gives me a black screen with working mouse cursor.

The problem goes away when I set AccelMethod to UXA (the default is SNA), which I did by creating a file "/usr/share/X11/xorg.conf.d/20-intel.conf" with the following contents:

Section "Device"
 Identifier "Intel Graphics"
 Driver "intel"
 Option "AccelMethod" "uxa"
EndSection

[Roland (roland-breedveld)]

Same issue, running Ubuntu 15.04 with Compiz 1:0.9.12.1+15.04.20150410.1
only when 2nd screen connected, the 1st display blacks-out on rotating, 2nd display works fine

[Alberto Salvia Novella (es20490446e)]

Please:
  1. Report to <https://bugs.freedesktop.org/>
  2. Paste the new report URL here.
  3. Set this bug status back to "confirmed".

Thank you.

[pablomme (pablomme)]

I have a problem with same symptoms with the Intel HD Graphics 5500 (Broadwell GT2) on a Lenovo Thinkpad Yoga 14 running Ubuntu 15.04. Updating to kernel 4.0 from

  http://kernel.ubuntu.com/~kernel-ppa/mainline/

fixed screen rotation, so the issue might have been patched upstream already.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[penalvch (penalvch)]

Mathieu Marquer, as per http://support.lenovo.com/us/en/products/laptops-and-netbooks/yoga-series/yoga-2-13-notebook-lenovo an update to your computer's buggy and outdated BIOS is available (1.17). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the information above is provided, then please mark this report Status New. Otherwise, please mark this as Invalid.

Thank you for your understanding.

[Mathieu Marquer (slasher-fun)]

It's gone in willy, even before BIOS update.

[penalvch (penalvch)]

Mathieu Marquer, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1417320/comments/10 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.