System crash Xubuntu 14.10 on i5-3337U CPU

Bug #1407763 reported by Christof Löwe
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xserver-xorg-video-intel (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

System is not running stable, it crashes (freezes) sooner or later. Sometimes with virtual console on screen, saying

“not syncing: fatal exception in interrupt
drm_kms_helper:: panic occurred, switching back to text console”

 - sometimes without console appearing. No more input possible (no sysrq), just hard reset.

 Apparently this is caused by i915 driver. It always happens with applications with a bit higher graphics performance requirements, e.g. watching DVB-T-TV in a little me-tv- or vlc-window and browsing the Internet at the same time. Initially core temperature and fan speed rise, and then follows the exitus follows.

Same experience on Xubuntu 14.04 and Kubuntu 14.04. The reason why i file this against Utopic is that i have altered my Trusty-Systems with Intel Drivers from 01.org (see below).

 The following attempts did not improve the thing:

 Trying “Intel Graphics Installer” from 01.org 1.0.7 within the Trusty Systems.

 Trying (alone and with Intel Drivers) Mainline Kernel 3.18.1. But of course initally with regular Utopic 3.16.

It may be of interest that on the very same machine the OS “Siduction” (Debian Unstable Rolling Release) runs without any problems or concerns (currently Kernel 3.18 and xorg-packages from Debian Sid branch). The computer is the Asus "Vivopc VM-60", CPU i5-3337U.

~$ lspci -nnk | grep -i vga -A2
00:02.0 VGA compatible controller [0300]: Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09)
        Subsystem: ASUSTeK Computer Inc. Device [1043:844d]
        Kernel driver in use: i915

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4.1
Uname: Linux 3.18.1-031801-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
CurrentDesktop: XFCE
Date: Mon Jan 5 19:22:31 2015
InstallationDate: Installed on 2014-12-28 (8 days ago)
InstallationMedia: Xubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
SourcePackage: xserver-xorg-video-intel
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Christof Löwe (christof-loewe) wrote :
Revision history for this message
Chris Wilson (ickle) wrote :

Grab the panic, use a camea if you have to, though netconsole would be preferable to capture the whole log.

Changed in xserver-xorg-video-intel (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xserver-xorg-video-intel (Ubuntu) because there has been no activity for 60 days.]

Changed in xserver-xorg-video-intel (Ubuntu):
status: Incomplete → Expired
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