Activity log for bug #1358936

Date Who What changed Old value New value Message
2014-08-19 21:44:12 Alexander Lindo bug added bug
2014-08-19 21:44:12 Alexander Lindo attachment added Screenshot of Garbled Screen https://bugs.launchpad.net/bugs/1358936/+attachment/4181944/+files/Ubuntu1404-Intel-4500-Graphics-Bug.png
2014-08-19 23:36:31 Thaddaeus Tintenfisch affects xorg (Ubuntu) xserver-xorg-video-intel (Ubuntu)
2014-08-25 07:37:06 Chris Wilson summary Garbled Graphics on Intel X4500 [gm45] L-shaped memory with invalid swizzling
2014-10-27 01:02:28 Alexander Lindo xserver-xorg-video-intel (Ubuntu): status New Confirmed
2014-10-29 22:10:01 Alexander Lindo attachment added Document containing the Solution to Intel x4500 Garbled Graphics https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1358936/+attachment/4248548/+files/Bug%20Report%20-%20Intel%20X4500%20Garbled%20Graphics%20Fix.pdf
2014-10-30 00:38:27 Ubuntu Foundations Team Bug Bot tags amd64 apport-bug compiz-0.9 trusty ubuntu amd64 apport-bug compiz-0.9 patch trusty ubuntu
2014-10-30 00:38:41 Ubuntu Foundations Team Bug Bot bug added subscriber Ubuntu Review Team
2015-09-27 15:38:50 penalvch tags amd64 apport-bug compiz-0.9 patch trusty ubuntu amd64 apport-bug compiz-0.9 trusty ubuntu
2015-09-27 15:44:30 penalvch tags amd64 apport-bug compiz-0.9 trusty ubuntu amd64 apport-bug bios-outdated-218 compiz-0.9 trusty ubuntu utopic
2015-09-27 15:45:07 penalvch description I have been having an issue with garbled graphics on an ASUS K50IJ Laptop with Intel GMA X4500 integrated graphics. It is a difficult bug to recreate in a timely fashion as it requires you to be on the system for a decent amount of time (like an hour, sometimes less). Usage scenario to recreate this bug: would be to gradually build up to 10 Firefox or Google Chrome tabs. Minimize the applications, Open a 4000x3000 pixel photo in GIMP, do some editing. After using the computer for a while, go to the launcher and click Firefox or Chrome. Close Firefox or Chrome and then close GIMP. Firefox will take a while to close and while the hard drive is loading, the screen will suddenly become garbled. I've been a user of Ubuntu since version 6.06 (Dapper Drake) and have been using it exclusively on this laptop since version 12.04. I have not had this issue until 14.04. The temporary workaround is to log out and log back in, after which the graphics are back to normal. I also checked to see if it was a memory issue but System Monitor does not appear to display such an issue. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8 ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4 Uname: Linux 3.13.0-34-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.3 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Aug 19 14:34:16 2014 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 09) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:1862] Subsystem: ASUSTeK Computer Inc. Device [1043:1862] InstallationDate: Installed on 2014-08-07 (12 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) MachineType: ASUSTeK Computer Inc. K50IJ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-34-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/04/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 217 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: K50IJ dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr217:bd12/04/2009:svnASUSTeKComputerInc.:pnK50IJ:pvr1.0:rvnASUSTeKComputerInc.:rnK50IJ:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: K50IJ dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.52-1 version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1 version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2 xserver.bootTime: Tue Aug 19 09:31:11 2014 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 488 vendor LGD xserver.version: 2:1.15.1-0ubuntu2 I have been having an issue with garbled graphics on an ASUS K50IJ Laptop with Intel GMA X4500 integrated graphics. It is a difficult bug to recreate in a timely fashion as it requires you to be on the system for a decent amount of time (like an hour, sometimes less). Usage scenario to recreate this bug: would be to gradually build up to 10 Firefox or Google Chrome tabs. Minimize the applications, Open a 4000x3000 pixel photo in GIMP, do some editing. After using the computer for a while, go to the launcher and click Firefox or Chrome. Close Firefox or Chrome and then close GIMP. Firefox will take a while to close and while the hard drive is loading, the screen will suddenly become garbled. I've been a user of Ubuntu since version 6.06 (Dapper Drake) and have been using it exclusively on this laptop since version 12.04. I have not had this issue until 14.04. Logging out and back in, after which the graphics are back to normal. I also checked to see if it was a memory issue but System Monitor does not appear to display such an issue. WORKAROUND: Add the following to /etc/default/grub and update grub: GRUB_CMDLINE_LINUX="mem=2000mb” ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8 ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4 Uname: Linux 3.13.0-34-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.3 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Aug 19 14:34:16 2014 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard:  Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 09) (prog-if 00 [VGA controller])    Subsystem: ASUSTeK Computer Inc. Device [1043:1862]    Subsystem: ASUSTeK Computer Inc. Device [1043:1862] InstallationDate: Installed on 2014-08-07 (12 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) MachineType: ASUSTeK Computer Inc. K50IJ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-34-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/04/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 217 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: K50IJ dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr217:bd12/04/2009:svnASUSTeKComputerInc.:pnK50IJ:pvr1.0:rvnASUSTeKComputerInc.:rnK50IJ:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: K50IJ dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.52-1 version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1 version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2 xserver.bootTime: Tue Aug 19 09:31:11 2014 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs:  product id 488  vendor LGD xserver.version: 2:1.15.1-0ubuntu2
2015-09-27 15:46:33 penalvch description I have been having an issue with garbled graphics on an ASUS K50IJ Laptop with Intel GMA X4500 integrated graphics. It is a difficult bug to recreate in a timely fashion as it requires you to be on the system for a decent amount of time (like an hour, sometimes less). Usage scenario to recreate this bug: would be to gradually build up to 10 Firefox or Google Chrome tabs. Minimize the applications, Open a 4000x3000 pixel photo in GIMP, do some editing. After using the computer for a while, go to the launcher and click Firefox or Chrome. Close Firefox or Chrome and then close GIMP. Firefox will take a while to close and while the hard drive is loading, the screen will suddenly become garbled. I've been a user of Ubuntu since version 6.06 (Dapper Drake) and have been using it exclusively on this laptop since version 12.04. I have not had this issue until 14.04. Logging out and back in, after which the graphics are back to normal. I also checked to see if it was a memory issue but System Monitor does not appear to display such an issue. WORKAROUND: Add the following to /etc/default/grub and update grub: GRUB_CMDLINE_LINUX="mem=2000mb” ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8 ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4 Uname: Linux 3.13.0-34-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.3 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Aug 19 14:34:16 2014 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard:  Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 09) (prog-if 00 [VGA controller])    Subsystem: ASUSTeK Computer Inc. Device [1043:1862]    Subsystem: ASUSTeK Computer Inc. Device [1043:1862] InstallationDate: Installed on 2014-08-07 (12 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) MachineType: ASUSTeK Computer Inc. K50IJ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-34-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/04/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 217 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: K50IJ dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr217:bd12/04/2009:svnASUSTeKComputerInc.:pnK50IJ:pvr1.0:rvnASUSTeKComputerInc.:rnK50IJ:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: K50IJ dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.52-1 version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1 version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2 xserver.bootTime: Tue Aug 19 09:31:11 2014 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs:  product id 488  vendor LGD xserver.version: 2:1.15.1-0ubuntu2 I have been having an issue with garbled graphics on an ASUS K50IJ Laptop with Intel GMA X4500 integrated graphics. It is a difficult bug to recreate in a timely fashion as it requires you to be on the system for a decent amount of time (like an hour, sometimes less). Usage scenario to recreate this bug: would be to gradually build up to 10 Firefox or Google Chrome tabs. Minimize the applications, Open a 4000x3000 pixel photo in GIMP, do some editing. After using the computer for a while, go to the launcher and click Firefox or Chrome. Close Firefox or Chrome and then close GIMP. Firefox will take a while to close and while the hard drive is loading, the screen will suddenly become garbled. I've been a user of Ubuntu since version 6.06 (Dapper Drake) and have been using it exclusively on this laptop since version 12.04. I have not had this issue until 14.04. Logging out and back in, after which the graphics are back to normal. I also checked to see if it was a memory issue but System Monitor does not appear to display such an issue. WORKAROUND: Add the following to /etc/default/grub and update grub: GRUB_CMDLINE_LINUX="mem=2616mb” ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8 ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4 Uname: Linux 3.13.0-34-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.3 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Aug 19 14:34:16 2014 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard:  Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 09) (prog-if 00 [VGA controller])    Subsystem: ASUSTeK Computer Inc. Device [1043:1862]    Subsystem: ASUSTeK Computer Inc. Device [1043:1862] InstallationDate: Installed on 2014-08-07 (12 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) MachineType: ASUSTeK Computer Inc. K50IJ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-34-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/04/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 217 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: K50IJ dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr217:bd12/04/2009:svnASUSTeKComputerInc.:pnK50IJ:pvr1.0:rvnASUSTeKComputerInc.:rnK50IJ:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: K50IJ dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.52-1 version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1 version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2 xserver.bootTime: Tue Aug 19 09:31:11 2014 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs:  product id 488  vendor LGD xserver.version: 2:1.15.1-0ubuntu2
2015-09-27 15:47:02 penalvch xserver-xorg-video-intel (Ubuntu): importance Undecided Low
2015-09-27 15:47:02 penalvch xserver-xorg-video-intel (Ubuntu): status Confirmed Incomplete
2015-11-27 04:17:50 Launchpad Janitor xserver-xorg-video-intel (Ubuntu): status Incomplete Expired