Intel GPU crash corrupts fonts
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| | xserver-xorg-video-intel (Ubuntu) |
Low
|
Unassigned | ||
Bug Description
The bug occurs regularly, without any special action. I'm just working in gnome-terminal und using Firefox.
Symptoms:
* While working, the system suddenly freezes for a few seconds (like a typical crash in the X system)
* Then I can continue work, but with corrupted fonts and views
* New windows are sometimes readable again
Don't know if the package is correct. Dmesg shows:
[ 3647.214489] [drm] stuck on render ring
[ 3647.214499] [drm] GPU crash dump saved to /sys/class/
[ 3647.214500] [drm] GPU hangs can indicate a bug anywhere in the entire gfx stack, including userspace.
[ 3647.214501] [drm] Please file a _new_ bug report on bugs.freedeskto
[ 3647.214502] [drm] drm/i915 developers can then reassign to the right component if it's not a kernel issue.
[ 3647.214502] [drm] The gpu crash dump is required to analyze gpu hangs, so please always attach it.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSign
Uname: Linux 3.13.0-29-generic x86_64
.tmp.unity.
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CompizPlugins: No value set for `/apps/
CompositorRunning: compiz
CompositorUnred
CompositorUnred
CurrentDesktop: Unity
Date: Mon Jun 16 10:22:11 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus:
virtualbox, 4.3.10, 3.13.0-24-generic, x86_64: installed
virtualbox, 4.3.10, 3.13.0-27-generic, x86_64: installed
virtualbox, 4.3.10, 3.13.0-29-generic, x86_64: installed
ExtraDebuggingI
GraphicsCard:
Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Lenovo Device [17aa:21fb]
InstallationDate: Installed on 2014-05-12 (34 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: LENOVO 2356LQG
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/30/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: G7ET94WW (2.54 )
dmi.board.
dmi.board.name: 2356LQG
dmi.board.vendor: LENOVO
dmi.board.version: Win8 Pro DPK TPG
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.
dmi.modalias: dmi:bvnLENOVO:
dmi.product.name: 2356LQG
dmi.product.
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.11+
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.
version.
version.
version.
version.
version.
version.
version.
xserver.bootTime: Mon Jun 16 09:15:09 2014
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 8510
vendor AUO
xserver.version: 2:1.15.1-0ubuntu2
| affects: | xorg (Ubuntu) → xserver-xorg-video-intel (Ubuntu) |
| Chris Wilson (ickle) wrote : | #2 |
| Changed in xserver-xorg-video-intel (Ubuntu): | |
| status: | New → Incomplete |
| Launchpad Janitor (janitor) wrote : | #3 |
[Expired for xserver-
| Changed in xserver-xorg-video-intel (Ubuntu): | |
| status: | Incomplete → Expired |
| Yann Hamon (yannh) wrote : | #4 |
Just had the same error. Here is the requested file.
| Changed in xserver-xorg-video-intel (Ubuntu): | |
| status: | Expired → New |
| Launchpad Janitor (janitor) wrote : | #5 |
Status changed to 'Confirmed' because the bug affects multiple users.
| Changed in xserver-xorg-video-intel (Ubuntu): | |
| status: | New → Confirmed |
| Nevidljivi Prijatelj (trulexkrpa) wrote : | #6 |
Same problem here, ehile working, usualy in web browser, system freezes for couple of seconds, and after it unfreezes fonts are corrupt and most letters are replaced by some sort of symbols. It can be fixed by rebooting the system. Error occurs on a daily basis.
I use a Haswell Pentium G3420 and integratet graphics card.
| Christopher M. Penalver (penalvch) wrote : | #7 |
amay82, as per http://
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see https:/
Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.
Once the BIOS is updated, if the problem is still reproducible, and the information above is provided, then please mark this report Status New. Otherwise, please mark this as Invalid.
Thank you for your understanding.
| tags: | added: bios-outdated-2.63 |
| Changed in xserver-xorg-video-intel (Ubuntu): | |
| importance: | Undecided → Low |
| status: | Confirmed → Incomplete |
| Launchpad Janitor (janitor) wrote : | #8 |
[Expired for xserver-
| Changed in xserver-xorg-video-intel (Ubuntu): | |
| status: | Incomplete → Expired |


It is vital to attach /sys/class/ drm/card0/ error