Displayport monitor attached to docking station doesn't work with Haswell/Intel gfx thinkpad t440p

Bug #1268666 reported by Roland Dreier on 2014-01-13
28
This bug affects 5 people
Affects Status Importance Assigned to Milestone
xserver-xorg-video-intel (Ubuntu)
Low
Unassigned

Bug Description

I have a Lenovo T440p laptop with a displayport monitor attached to the docking station. If I turn on the laptop in the docking station, the monitor works under the BIOS but once I get into Linux the monitor doesn't light up. I see the following in kernel log (full logs with drm debugging turned on via xdiagnose attached):

    [ 116.951792] [drm:intel_dp_start_link_train] *ERROR* failed to enable link training

    [ 116.954504] [drm:intel_dp_complete_link_train] *ERROR* failed to start channel equalization

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xserver-xorg-video-intel 2:2.99.907-0ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-2.17-generic 3.13.0-rc7
Uname: Linux 3.13.0-2-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.13.1-0ubuntu1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Mon Jan 13 09:29:42 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:220f]
 NVIDIA Corporation GK208M [GeForce GT 730M] [10de:1290] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:220f]
InstallationDate: Installed on 2014-01-11 (2 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140109)
MachineType: LENOVO 20ANCTO1WW
PlymouthDebug: Error: [Errno 13] Permission denied: '/var/log/plymouth-debug.log'
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-2-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro plymouth:debug splash quiet drm.debug=0xe
SourcePackage: xserver-xorg-video-intel
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/04/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: GLET43WW (1.18 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20ANCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGLET43WW(1.18):bd12/04/2013:svnLENOVO:pn20ANCTO1WW:pvrThinkPadT440p:rvnLENOVO:rn20ANCTO1WW:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20ANCTO1WW
dmi.product.version: ThinkPad T440p
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.50-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.0.1-1ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.0.1-1ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.14.5-1ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.907-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu1
xserver.bootTime: Mon Jan 13 09:28:49 2014
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 1034
 vendor LGD
xserver.version: 2:1.14.5-1ubuntu2

Roland Dreier (roland.dreier) wrote :
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xserver-xorg-video-intel (Ubuntu):
status: New → Confirmed

Roland Dreier, thank you for reporting this and helping make Ubuntu better. As per http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-t-series-laptops/thinkpad-t440p an update to your computer's buggy and outdated BIOS is available (2.36). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the information above is provided, then please mark this report Status New. Otherwise, please mark this as Invalid.

Thank you for your understanding.

tags: added: bios-outdated-2.34
Changed in xserver-xorg-video-intel (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
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