Screen not refreshing when second display has full-screen application running

Bug #1257120 reported by Antonio Roberts
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xserver-xorg-video-intel (Ubuntu)
New
Medium
Unassigned

Bug Description

I have several external displays that I connect to my laptop (800x600, 1660x1050). When I put an application, such as Totem, Pure Data or Eye of Gnome, full screen (via F11) in the external display, the display on the primary screen (my laptop) starts to act weird and not refresh properly. Examples:

http://i.stack.imgur.com/hJVwQ.png - Running Pure Data full screen. There is only one window open but the ghost of one is displayed

http://i.stack.imgur.com/mls7M.png - Attempting to resize a window. The orange resize animati is left behind

Is there a way to fix this?

I have a Dell XPS 13 developer edition running Ubuntu 13.10 with Intel® Ivybridge Mobile graphics and Intel® Core™ i7-3537U CPU @ 2.00GHz × 4 processors.
---
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
DistUpgraded: 2014-05-22 17:58:24,058 DEBUG enabling apt cron job
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-precise-amd64-20120703-2
DistroCodename: trusty
DistroRelease: Ubuntu 14.04
DistroVariant: ubuntu
DkmsStatus:
 virtualbox, 4.3.10, 3.13.0-30-generic, x86_64: installed
 virtualbox, 4.3.10, 3.13.0-32-generic, x86_64: installed
EcryptfsInUse: Yes
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:058b]
InstallationDate: Installed on 2013-10-30 (264 days ago)
InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20120703-15:08
MachineType: Dell Inc. XPS L322X
Package: xorg 1:7.7+1ubuntu8
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=54eb282c-f856-4c82-8f6a-a6b664234e56 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Tags: trusty ubuntu compiz-0.9
Uname: Linux 3.13.0-32-generic x86_64
UpgradeStatus: Upgraded to trusty on 2014-05-22 (59 days ago)
UserGroups: adm cdrom dialout dip libvirtd lpadmin plugdev sambashare sudo video
_MarkForUpload: True
dmi.bios.date: 08/28/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 0PJHXN
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA10:bd08/28/2013:svnDellInc.:pnXPSL322X:pvr:rvnDellInc.:rn0PJHXN:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: XPS L322X
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11.1+14.04.20140701-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Sat Jul 19 18:06:54 2014
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 4933
 vendor CMN
xserver.version: 2:1.15.1-0ubuntu2

Revision history for this message
Antonio Roberts (hellocatfood) wrote :

Output from running dmesg when external display attached

Revision history for this message
penalvch (penalvch) wrote :

Antonio Roberts, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p xorg REPLACE-WITH-BUG-NUMBER

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

no longer affects: xserver-xorg-video-intel (Ubuntu)
no longer affects: mesa (Ubuntu)
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Antonio Roberts (hellocatfood) wrote :

Would testing in a virtual machine be sufficient? I am unable to load a development version of Ubuntu onto this production machine.

Revision history for this message
penalvch (penalvch) wrote :

Antonio Roberts, thank you for your comments. Unfortunately, a virtual machine would not be an appropriate testing environment for this issue. However, if it's reproducible in a live environment, that would be fine as a test during your production machine maintenance window.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Antonio Roberts (hellocatfood) wrote : BootDmesg.txt

apport information

tags: added: apport-collected compiz-0.9 trusty ubuntu
description: updated
Revision history for this message
Antonio Roberts (hellocatfood) wrote : BootLog.txt

apport information

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Antonio Roberts (hellocatfood) wrote : CurrentDmesg.txt

apport information

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Antonio Roberts (hellocatfood) wrote : Dependencies.txt

apport information

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Antonio Roberts (hellocatfood) wrote : DpkgLog.txt

apport information

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Antonio Roberts (hellocatfood) wrote : GconfCompiz.txt

apport information

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Antonio Roberts (hellocatfood) wrote : LightdmDisplayLog.txt

apport information

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Antonio Roberts (hellocatfood) wrote : LightdmGreeterLog.txt

apport information

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Antonio Roberts (hellocatfood) wrote : LightdmGreeterLogOld.txt

apport information

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Antonio Roberts (hellocatfood) wrote : LightdmLog.txt

apport information

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Antonio Roberts (hellocatfood) wrote : Lspci.txt

apport information

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Antonio Roberts (hellocatfood) wrote : Lsusb.txt

apport information

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Antonio Roberts (hellocatfood) wrote : MonitorsUser.xml.txt

apport information

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Antonio Roberts (hellocatfood) wrote : ProcCpuinfo.txt

apport information

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Antonio Roberts (hellocatfood) wrote : ProcEnviron.txt

apport information

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Antonio Roberts (hellocatfood) wrote : ProcInterrupts.txt

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Antonio Roberts (hellocatfood) wrote : ProcModules.txt

apport information

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Antonio Roberts (hellocatfood) wrote : UdevDb.txt

apport information

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Antonio Roberts (hellocatfood) wrote : UdevLog.txt

apport information

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Antonio Roberts (hellocatfood) wrote : UnitySupportTest.txt

apport information

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Antonio Roberts (hellocatfood) wrote : XorgLog.txt

apport information

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Antonio Roberts (hellocatfood) wrote : XorgLogOld.txt

apport information

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Antonio Roberts (hellocatfood) wrote : Xrandr.txt

apport information

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Antonio Roberts (hellocatfood) wrote : xdpyinfo.txt

apport information

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Antonio Roberts (hellocatfood) wrote : xserver.devices.txt

apport information

penalvch (penalvch)
tags: added: latest-bios-a10
Revision history for this message
penalvch (penalvch) wrote :

Antonio Roberts, could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains, please just make a comment to this.

Changed in xorg (Ubuntu):
importance: Low → Medium
status: Expired → Incomplete
Revision history for this message
Antonio Roberts (hellocatfood) wrote :

Is it ok to test it out from a live usb/live cd?

Revision history for this message
penalvch (penalvch) wrote :

Antonio Roberts, if the issue is reproducible in a live environment then yes.

Revision history for this message
Antonio Roberts (hellocatfood) wrote :

I can confirm this problem still occurs in Utopic Unicorn. Screenshot here: http://i.imgur.com/I9wyFx5.jpg

penalvch (penalvch)
tags: added: utopic
Changed in xorg (Ubuntu):
status: Incomplete → New
Timo Aaltonen (tjaalton)
affects: xorg (Ubuntu) → xserver-xorg-video-intel (Ubuntu)
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