[sandybridge-m-gt2] GPU lockup IPEHR: 0x0b160001 IPEHR: 0x0b140001

Bug #1222853 reported by manfreed
46
This bug affects 10 people
Affects Status Importance Assigned to Milestone
xserver-xorg-video-intel (Ubuntu)
Incomplete
Low
Unassigned

Bug Description

I'm not sure if this is a duplicate of any other bugs with similar name, so just in case this is a separate report.

For the past few days I experience frequent lockups.
Usually theese are 5-10 sec long, and only visual, for example music playback continues. However there were a few cases when i had to restart my computer.

They happen almost randomly, but I noticed that in some cases they are more frequent, for example using virtualbox (win7 machine, 3d acceleration enabled), and video playback in flash - youtube).

ProblemType: Crash
DistroRelease: Ubuntu 13.10
Package: xserver-xorg-video-intel 2:2.21.14-4ubuntu3
ProcVersionSignature: Ubuntu 3.11.0-4.9-generic 3.11.0-rc7
Uname: Linux 3.11.0-4-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.12.1-0ubuntu3
Architecture: amd64
Chipset: sandybridge-m-gt2
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Mon Sep 9 12:51:01 2013
DistUpgraded: 2013-06-24 19:15:01,815 DEBUG enabling apt cron job
DistroCodename: saucy
DistroVariant: ubuntu
DkmsStatus:
 virtualbox, 4.2.16, 3.11.0-4-generic, x86_64: installed
 virtualbox, 4.2.16, 3.11.0-5-generic, x86_64: installed
DuplicateSignature: [sandybridge-m-gt2] GPU lockup IPEHR: 0x0b160001 IPEHR: 0x0b140001 Ubuntu 13.10
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
ExtraDebuggingInterest: Yes
GpuHangFrequency: Several times a day
GpuHangReproducibility: Occurs more often under certain circumstances
GpuHangStarted: Within the last few days
GraphicsCard:
 Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Toshiba America Info Systems Device [1179:0009]
InstallationDate: Installed on 2013-04-29 (133 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
InterpreterPath: /usr/bin/python3.3
MachineType: TOSHIBA PORTEGE Z830
MarkForUpload: True
ProcCmdline: /usr/bin/python3 /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:

ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-4-generic root=/dev/mapper/hostname-root ro quiet libata.force=noncq splash pcie_aspm=force i915.i915_enable_fbc=1 i915.lvds_downclock=1 acpi_osi=Linux acpi_backlight=vendor elevator=noop vt.handoff=7
RelatedPackageVersions:
 xserver-xorg 1:7.7+1ubuntu5
 libdrm2 2.4.46-1
 xserver-xorg-video-intel 2:2.21.14-4ubuntu3
SourcePackage: xserver-xorg-video-intel
Title: [sandybridge-m-gt2] GPU lockup IPEHR: 0x0b160001 IPEHR: 0x0b140001
UpgradeStatus: Upgraded to saucy on 2013-06-24 (76 days ago)
UserGroups:

dmi.bios.date: 04/18/2013
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 1.80
dmi.board.asset.tag: 0000000000
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.80:bd04/18/2013:svnTOSHIBA:pnPORTEGEZ830:pvrPT224E-017014HU:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
dmi.product.name: PORTEGE Z830
dmi.product.version: PT224E-017014HU
dmi.sys.vendor: TOSHIBA
version.compiz: compiz 1:0.9.10+13.10.20130828.2-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.46-1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.2-1ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.2-1ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.14.2.901-2ubuntu4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu6
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.14-4ubuntu3
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1
xserver.bootTime: Mon Sep 9 09:16:21 2013
xserver.configfile: /etc/X11/xorg.conf
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 30855
 vendor BNQ
xserver.version: 2:1.14.2.901-2ubuntu4

Revision history for this message
manfreed (manfreed) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xserver-xorg-video-intel (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

manfreed, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p xserver-xorg-video-intel REPLACE-WITH-BUG-NUMBER

Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

Changed in xserver-xorg-video-intel (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
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