Ubuntu
xserver-xorg-video-intel package

[sandybridge-m-gt2 mesa] GPU lockup IPEHR: 0x7a000002 IPEHR: 0x0b140001

Bug #1135473 reported by Bruce Pieterse on 2013-02-28

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	xserver-xorg-video-intel (Ubuntu)	Fix Released	Undecided	Unassigned

Bug Description

I get a GPU hang once in a while. This normally occurs if I am using Virtualbox or, like today, when I use radmin. I normally restart the lightdm service to rectify the issue if X display is locked up for more than 5 minutes.

ProblemType: Crash
DistroRelease: Ubuntu 13.04
Package: xserver-xorg-video-intel 2:2.21.3-0ubuntu1
ProcVersionSignature: Ubuntu 3.8.0-7.15-generic 3.8.0
Uname: Linux 3.8.0-7-generic x86_64
NonfreeKernelModules: wl
.tmp.unity.support.test.0:

ApportVersion: 2.8-0ubuntu4
Architecture: amd64
Chipset: sandybridge-m-gt2
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Thu Feb 28 09:58:25 2013
DistUpgraded: 2013-02-13 14:02:26,249 DEBUG enabling apt cron job
DistroCodename: raring
DistroVariant: ubuntu
DuplicateSignature: [sandybridge-m-gt2] GPU lockup IPEHR: 0x7a000002 IPEHR: 0x0b140001 Ubuntu 13.04
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
ExtraDebuggingInterest: Yes, including running git bisection searches
GpuHangFrequency: Very infrequently
GraphicsCard:
Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Device [103c:1672]
Advanced Micro Devices [AMD] nee ATI Caicos [Radeon HD 6400M/7400M Series] [1002:6760] (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Device [103c:1672]
InstallationDate: Installed on 2012-09-27 (153 days ago)
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
InterpreterPath: /usr/bin/python3.3
MachineType: Hewlett-Packard HP Pavilion g7 Notebook PC
MarkForUpload: True
ProcCmdline: /usr/bin/python3 /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-7-generic root=UUID=a03fa30d-5663-4e77-9175-d3bbbe2cbd93 ro quiet splash vt.handoff=7
RelatedPackageVersions:
xserver-xorg 1:7.7+1ubuntu4
libdrm2 2.4.42-0ubuntu1
xserver-xorg-video-intel 2:2.21.3-0ubuntu1
SourcePackage: xserver-xorg-video-intel
Title: [sandybridge-m-gt2] GPU lockup IPEHR: 0x7a000002 IPEHR: 0x0b140001
UpgradeStatus: Upgraded to raring on 2013-02-13 (14 days ago)
UserGroups:

dmi.bios.date: 03/22/2012
dmi.bios.vendor: Insyde
dmi.bios.version: F.63
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1672
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 09.4B
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.63:bd03/22/2012:svnHewlett-Packard:pnHPPaviliong7NotebookPC:pvr0593110000204610000620100:rvnHewlett-Packard:rn1672:rvr09.4B:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion g7 Notebook PC
dmi.product.version: 0593110000204610000620100
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.9~daily13.02.26-0ubuntu1
version.ia32-libs: ia32-libs 20090808ubuntu36
version.libdrm2: libdrm2 2.4.42-0ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.0.2-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.0.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.13.2-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.3-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.6-0ubuntu3
xserver.bootTime: Thu Feb 28 10:11:03 2013
xserver.configfile: default
xserver.errors:
Failed to load module "modesetting" (module does not exist, 0)
Failed to load module "modesetting" (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.13.2-0ubuntu2
xserver.video_driver: intel
---
.tmp.unity.support.test.0:

ApportVersion: 2.6.1-0ubuntu10
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
DistUpgraded: Fresh install
DistroCodename: quantal
DistroRelease: Ubuntu 12.10
DistroVariant: ubuntu
DkmsStatus:
bcmwl, 5.100.82.112+bdcom, 3.5.0-17-generic, x86_64: installed
bcmwl, 5.100.82.112+bdcom, 3.5.0-25-generic, x86_64: installed
bcmwl, 5.100.82.112+bdcom, 3.5.0-26-generic, x86_64: installed
virtualbox, 4.1.18, 3.5.0-26-generic, x86_64: installed
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Device [103c:1672]
Advanced Micro Devices [AMD] nee ATI Caicos [Radeon HD 6400M/7400M Series] [1002:6760] (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Device [103c:1672]
InstallationDate: Installed on 2013-03-12 (14 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: Hewlett-Packard HP Pavilion g7 Notebook PC
MarkForUpload: True
NonfreeKernelModules: wl
Package: xserver-xorg-video-intel 2:2.20.9-0ubuntu2
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-26-generic root=UUID=0a0958e8-da36-4018-b33e-d5b00dba508a ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.5.0-26.42-generic 3.5.7.6
Tags: quantal ubuntu compiz-0.9
Uname: Linux 3.5.0-26-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 03/22/2012
dmi.bios.vendor: Insyde
dmi.bios.version: F.63
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1672
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 09.4B
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.63:bd03/22/2012:svnHewlett-Packard:pnHPPaviliong7NotebookPC:pvr0593110000204610000620100:rvnHewlett-Packard:rn1672:rvr09.4B:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion g7 Notebook PC
dmi.product.version: 0593110000204610000620100
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.8.6-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.39-0ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.0.2-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.0.2-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.13.0-0ubuntu6.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.99.99~git20120913.8637f772-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.20.9-0ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.2-0ubuntu3

See original description

Tags:

Revision history for this message

Bruce Pieterse (octoquad) wrote on 2013-02-28:

BootDmesg.txt Edit (58.5 KiB, text/plain; charset="utf-8")
BootLog.txt Edit (2.0 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (9.5 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.6 KiB, text/plain; charset="utf-8")
DkmsStatus.txt Edit (544 bytes, text/plain; charset="utf-8")
DpkgLog.txt Edit (2.3 MiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (43.3 KiB, text/plain; charset="utf-8")
LightdmDisplayLog.txt Edit (3.5 KiB, text/plain; charset="utf-8")
LightdmGreeterLog.txt Edit (7.1 KiB, text/plain; charset="utf-8")
LightdmGreeterLogOld.txt Edit (9.9 KiB, text/plain; charset="utf-8")
LightdmLog.txt Edit (2.3 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (31.6 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (629 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (3.6 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.1 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (18.9 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (5.8 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (774 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (158.3 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (355.4 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (613 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (71.2 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (91.6 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (8.3 KiB, text/plain; charset="utf-8")
i915_error_state.txt Edit (2.3 MiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (11.6 KiB, text/plain; charset="utf-8")
xserver.devices.txt Edit (813 bytes, text/plain; charset="utf-8")
xserver.outputs.txt Edit (960 bytes, text/plain; charset="utf-8")

Apport retracing service (apport) on 2013-02-28

tags:

removed: need-duplicate-check

Chris Wilson (ickle) on 2013-02-28

summary:

- [sandybridge-m-gt2] GPU lockup IPEHR: 0x7a000002 IPEHR: 0x0b140001
+ [sandybridge-m-gt2 mesa] GPU lockup IPEHR: 0x7a000002 IPEHR: 0x0b140001

Revision history for this message

Bruce Pieterse (octoquad) wrote on 2013-03-25:

I'm getting lockups a few times a day now on 12.10. From the syslog today I got:
Mar 25 15:30:29 hostname kernel: [22367.850510] [drm:i915_hangcheck_hung] *ERROR* Hangcheck timer elapsed... GPU hung
Mar 25 15:30:29 hostname kernel: [22367.850880] [drm] Enabling RC6 states: RC6 on, RC6p off, RC6pp off

I also got this message prior to the above error messages:
Mar 25 15:18:45 tank kernel: [21664.359940] ACPI Error: No handler for Region [CMS0] (ffff880159a31558) [SystemCMOS] (20120320/evregion-376)
Mar 25 15:18:45 tank kernel: [21664.359956] ACPI Error: Region SystemCMOS (ID=5) has no handler (20120320/exfldio-306)
Mar 25 15:18:45 tank kernel: [21664.359970] ACPI Error: Method parse/execution failed [\_SB_.PCI0.LPCB.EC0_._Q33] (Node ffff880159a3cde8), AE_NOT_EXIST (20120320/psparse-536)

I have installed acpi-rtc-dkms_1.0_all.deb as this fixed the above ACPI Error last time.

What is worse is that apport seems to be failing at submitting the data as I have the dialog box about a gpu hang popup four or five times within two to three minutes. I choose the desired frequency and then click next and it starts all over again.

Revision history for this message

Bruce Pieterse (octoquad) wrote on 2013-03-25:

Regarding apport, the problem was a missing python package: python-launchpadlib. I have run into another problem with apport: "TypeError: 'unicode' does not have the buffer interface". I will try and submit more information when I get the time fix this.

Revision history for this message

Bruce Pieterse (octoquad) wrote on 2013-03-26: BootDmesg.txt

BootDmesg.txt Edit (57.2 KiB, text/plain)

apport information

tags:	added: apport-collected quantal
description:	updated

Revision history for this message

Bruce Pieterse (octoquad) wrote on 2013-03-26: BootLog.gz

BootLog.gz Edit (691 bytes, application/octet-stream)

apport information

Revision history for this message

Bruce Pieterse (octoquad) wrote on 2013-03-26: CurrentDmesg.txt

CurrentDmesg.txt Edit (7.1 KiB, text/plain)

apport information

Revision history for this message

Bruce Pieterse (octoquad) wrote on 2013-03-26: Dependencies.txt

Dependencies.txt Edit (3.5 KiB, text/plain)

apport information

Revision history for this message

Bruce Pieterse (octoquad) wrote on 2013-03-26: DpkgLog.txt

DpkgLog.txt Edit (1.7 MiB, text/plain)

apport information

Revision history for this message

Bruce Pieterse (octoquad) wrote on 2013-03-26: GconfCompiz.txt

GconfCompiz.txt Edit (39.2 KiB, text/plain)

apport information

Revision history for this message

Bruce Pieterse (octoquad) wrote on 2013-03-26: LightdmDisplayLog.txt

#10

LightdmDisplayLog.txt Edit (11.0 KiB, text/plain)

apport information

Revision history for this message

Bruce Pieterse (octoquad) wrote on 2013-03-26: LightdmGreeterLog.txt

#11

LightdmGreeterLog.txt Edit (7.7 KiB, text/plain)

apport information

Revision history for this message

Bruce Pieterse (octoquad) wrote on 2013-03-26: LightdmGreeterLogOld.txt

#12

LightdmGreeterLogOld.txt Edit (7.0 KiB, text/plain)

apport information

Revision history for this message

Bruce Pieterse (octoquad) wrote on 2013-03-26: LightdmLog.txt

#13

LightdmLog.txt Edit (3.7 KiB, text/plain)

apport information

Revision history for this message

Bruce Pieterse (octoquad) wrote on 2013-03-26: Lspci.txt

#14

Lspci.txt Edit (31.9 KiB, text/plain)

apport information

Revision history for this message

Bruce Pieterse (octoquad) wrote on 2013-03-26: Lsusb.txt

#15

Lsusb.txt Edit (583 bytes, text/plain)

apport information

Revision history for this message

Bruce Pieterse (octoquad) wrote on 2013-03-26: MonitorsUser.xml.txt

#16

MonitorsUser.xml.txt Edit (2.9 KiB, text/plain)

apport information

Revision history for this message

Bruce Pieterse (octoquad) wrote on 2013-03-26: ProcCpuinfo.txt

#17

ProcCpuinfo.txt Edit (3.6 KiB, text/plain)

apport information

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Bruce Pieterse (octoquad) wrote on 2013-03-26: ProcEnviron.txt

#18

ProcEnviron.txt Edit (104 bytes, text/plain)

apport information

Revision history for this message

Bruce Pieterse (octoquad) wrote on 2013-03-26: ProcInterrupts.txt

#19

ProcInterrupts.txt Edit (2.1 KiB, text/plain)

apport information

Revision history for this message

Bruce Pieterse (octoquad) wrote on 2013-03-26: ProcModules.txt

#20

ProcModules.txt Edit (3.7 KiB, text/plain)

apport information

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Bruce Pieterse (octoquad) wrote on 2013-03-26: UdevDb.txt

#21

UdevDb.txt Edit (155.2 KiB, text/plain)

apport information

Revision history for this message

Bruce Pieterse (octoquad) wrote on 2013-03-26: UdevLog.txt

#22

UdevLog.txt Edit (348.5 KiB, text/plain)

apport information

Revision history for this message

Bruce Pieterse (octoquad) wrote on 2013-03-26: UnitySupportTest.txt

#23

UnitySupportTest.txt Edit (613 bytes, text/plain)

apport information

Revision history for this message

Bruce Pieterse (octoquad) wrote on 2013-03-26: XorgLog.txt

#24

XorgLog.txt Edit (78.0 KiB, text/plain)

apport information

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Bruce Pieterse (octoquad) wrote on 2013-03-26: XorgLogOld.txt

#25

XorgLogOld.txt Edit (68.5 KiB, text/plain)

apport information

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Bruce Pieterse (octoquad) wrote on 2013-03-26: Xrandr.txt

#26

Xrandr.txt Edit (7.9 KiB, text/plain)

apport information

Revision history for this message

Bruce Pieterse (octoquad) wrote on 2013-03-26: xdpyinfo.txt

#27

xdpyinfo.txt Edit (11.6 KiB, text/plain)

apport information

Revision history for this message

Pat McGowan (pat-mcgowan) wrote on 2013-03-28:

#28

I have the same issue on a samsung series 9, first hang was on 3/20. I also have the issue with apport crashing trying to do the report.
I am running 12.10 with the proposed repo.

Revision history for this message

Chris Wilson (ickle) wrote on 2013-04-19:

#29

mesa-9.1 is now available, can you please retest?

Changed in xserver-xorg-video-intel (Ubuntu):
status:	New → Incomplete

Revision history for this message

Pat McGowan (pat-mcgowan) wrote on 2013-04-19:

#30

My issue seemed resolved with xserver-xorg-video-intel version 2:2.20.9-0ubuntu2.1

Revision history for this message

Chris Wilson (ickle) wrote on 2013-04-19:

#31

Assuming it doesn't come back...

Changed in xserver-xorg-video-intel (Ubuntu):
status:	Incomplete → Fix Released

Revision history for this message

Bruce Pieterse (octoquad) wrote on 2013-04-19:

#32

All good on my end. :)

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Ubuntuxserver-xorg-video-intel package

[sandybridge-m-gt2 mesa] GPU lockup IPEHR: 0x7a000002 IPEHR: 0x0b140001

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Ubuntu
xserver-xorg-video-intel package